Mercure Paris Opéra Garnier Hotel & Spa 4 estrelas

Super clean and comfy bed. Problem is with the front desk. Stayed there for nights, fromt desk is not the friendliest. We asked for help to book us a cab early in the morning at 6.30 AM. We went to the front desk, she told us shes on the phone. We waited for her to finish her phone call. She has no smile at us, where’s Accor hospitality? After she finished her phone call, she didn’t even ask us, if we need anything. Instead we said, excuse us but can you help us to book a cab? She said I am not working yet. You can ask my colleagues when she’s back. No smile at all, like she’s goinf to eat us

Loved my stay at Mercure location is top notch and convenient. Hotel rooms are very cozy and had adequate facilities really comfortable beds and clean. The breakfast is also amazing lots of variety to choose from. The hotel has an amazing open terrace such a nice spot to relax and dine in the evening.

Really nice hotel, in a fantastic location. Easy walk to the louvre area, great shopping all close by. Also found some really nice places to eat in the area too. Room was small but not tiny, expected for Paris! Hotel and room was nice and clean and helpful staff. Would stay here again, great value!

The hotel has a perfect location in Paris, staff is very kind and attentive. Breakfast is adequate. The room (privilege) is very small and does not have a proper closet. There is absolutely no space for the suitcases (we had to put them on a chair). It was difficult to move around the room at that point. The bathroom is even smaller. Our room was facing Gare St Lazare, so it was a bit noisy. After informing the front desk they offered us to move to a different one the subsequent day (but we refused to avoid the hassle). My suggestion would then be to ask what room are assigning you at the check in. Our robes were not replaced once put in the laundry. Globally it’s a nice hotel, but there is room for improvement.

A great choice for your stay in Paris. Recently renovated, helpful and attentive staff, and a great location all at a good price compared to other hotels in the area. Close to transit and many nearby restaurants. Highly recommend.