Hotel Sofitel Paris Le Faubourg 5 estrelas

Very good location. Great service. Room was small. Concierge service was outstanding, particularly Antonio who was very helpful in suggesting activities and restaurants. Breakfast service was very good as well.

I never thought that I would rate a Sofitel hotel so poorly. The huge problem was the room, where to access the WC required squeezing around the door between the shower and vanity. A larger person then I am might not have been able to do this. The simple expedient of having the door swing the other way, or installing a sliding door, seems to have been ignored.

One of the better hotels that we have stayed at, great service and friendly reception staff. The room itself was immaculate and beautifully decorated. The rooms are really quiet and I enjoyed some of my best nights sleep in the hotel. It's located for easy access to both shops and the sights of Paris. Highly recommended to all, when we return to Paris will definitely be returning to Sofitel Paris le faubourg.

Nice hotel in fantastic location. Highlights were the staff, service levels, breakfast and the bar. Rooms were smallish for the money like many older properties I have stayed in Paris, and while there is wifi everywhere there is no business center. However the bed quality at Sofitel remains the highest standard other brands only chains only aspire to If you like walking you can walk to every major site in Paris, apart from the Sacre Couer. 45 minutes will take you all the way to the Eiffel Tower. Local restaurants/Latin Quarter a little harder to access.

We had an interesting experience at the Sofitel ranging from bad to good. For a start despite having our reservation changed to start a day early and having confirmation sent to our emails, we were told that we were not due to check in on the day. This took a while to sort out and then were told no early checkin. we were at the hotel at 12 noon. Having decided to eat at the restaurant which was indeed very good we were still told that the room will only be available at 15:00. The queue each time to speak to someone on reception was ridiculous to say the least. The rooms themselves are ok. We booked the Collection suite at quite a high day rate and I have to say the rooms do not look anything like they do in the picures. I have definitely stayed at better hotels for similar prices. There was a very nice gesture to leave us a bottle of champagne and flowers as it was our anniversary. The room itself was adequate till we found a large stain on teh carpet near the table. We stayed in room 138 if you really need to know. i would not expect this from a hotel that prides itself as first class. Apart from that the location was great and as central as you can get. But there are plenty more hotels very close to this location at similar rates. So would i stay again at the Sofitel le fauborg, I have to say no.

I wish to thank-you Marjoire Parra and everyone at Sofitel Paris Le Faubourg for making our special occasion in Paris very memorable. Traveling with my wife and daughter, we celebrated my daughter's school graduation and my pre-birthday. From the first moment that we walked into our room, we were surprised with balloons along the walls and a very special card. These precious moments last only once in a lifetime - something that will never come back and we shall always cherish in our hearts. From that day forward, my daughter was smiling non-stop for the rest of our stay. Our stay was fantastic - the rooms are beautiful (we had two rooms) and the location is superb. Dinner with family and friends at the Blossom Restaurant was wonderful (with a special children menu too) with an outdoor patio. A definite 5-star rating - highly recommended.

We always enjoyed our stay at Sofitel le faubourg. Lovely to meet same people year after year. Breakfast need some more varieties and front desk people can be more polite and accommodating. Not all of us is fussy.

Having used this hotel for over 4 years, with at least 2 visits a year, there has been the occasional blip, which was always very quickly sorted. On this visit our room was was not ready having been told it would be in one hour. We returned a an hour and twenty minutes later and it still was not ready. Lots of apologies and offers of refurbishment which were declined. We had been travelling for over 14 hours and just wanted a room. 40 minutes after the original time stated we got our room. The smell of all the cleaning substances was appalling. All windows were opened for an airing. The general cleanliness was poor. Determined to enjoy our stay and not waste our time complaining we just got on with life. Next day having returned at 3.30 pm we found that no water, tea, coffee or cups had been left. Room service did not answer so reception was called and the situation explained. 20 minutes later a gentleman arrived with a tray explaining that the do not disturb sign had been left on the door handle. Absolute rubbish, we had been out since 10.30am, the room had been cleaned and no sign had been left. Once again apologies. Sorry should not be a word that you should use in a hotel claiming this ranking. It’s living on it laurels. A wake up call is needed. Very very disappointed. We often use Sofitel and can see the difference in delivery.

Perfect location for shopping. Set off of main roads, so very quiet and conducive to sleeping well. Not terribly long of a walk to major tourist sites, and when you are in Paris in lovely weather you will want to walk!

Perfect location (a 5 minutes walk leads you to the best brands, a 15 minutes walk to cultural places, a 30 minutes walk to the other nice part of Paris - Saint-Germain area), luxurious hotel, highly professional staff. Sofitel Faubourg is - by far - our most appreciated hotel. We always leave with the feeling of being fully satisfied.

Fantastic location close to the rue Saint Honoré and all Parisian fashion boutiques and to the Place de la Concorde. Ultra safe Location since it is adjacent to the Palais de l'Elysée. Good average service. Confortable Sofitel Beds. The restaurant closes too soon in the evening. Rooms and corridors and stairs are nevertheless somewhere outdated. Hence value for cost is not as attractive as it could be.

Location for us was perfect allowing easy access to everything. Hotel staff were accommodating and helpful and the room was tasteful and pleasant. The included breakfast was a nice way to begin each day as well.

Since long I stayed at Sofitel Le Faubourg when in Paris on business. Always been very pleased. I hope last week was the exception because they lost the importance to pay attention to details. Unfortunately a rather long list of small details mismanaged that made my visit a disappointment.

All good with one exception.Breakfast chaotic one morning with not enough places, not enough waiters, the room is not large enough. Spills into bar area instead which is not great for buffet breakfast.place settings fixed next day, but core problem of small room remains. Other issue of two rooms booked 6 months in advance couldn’t be located on same floor. Not a problem in other Sofitel’s, Sheraton’s, Marriotts.Otherwise, standard was good and staff great.

We absolutely loved staying at this hotel. We have stayed there before and the staff is attentive, kind and very helpful. We were there during the yellow vest riots and they did their very best to keep us informed--even though they didn't even know what might happen. We loved our room and the beds are ridiculously comfortable. Just absolutely loved everything and send a special thanks to Thibaut and also to Charles who were most extremely helpful as well as a young woman in guest relations.