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Hotel Mercure Paris Opéra Louvre 4 estrelas

Classificação clientes Avis 4.2/5 4.074 comentários

Hotel ALLSAFE. Aprovado

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Como funciona?
+ 13 Serviços

Extras do hotel

  • Com o rótulo ALLSAFE Bureau Véritas

  • Próximo a vários pontos turísticos, restaurantes, lojas e museus.

  • Quartos Privilege e quartos Family.

  • WIFI grátis em todo o hotel.

  • Edifício do final do século XIX com clássicos quartos parisienses.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento público em área externa (perto de) Serviços pagos
  • Quartos para pessoas com mobilidade reduzida
  • Animais de estimação Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavanderia
  • Boutique Gourmande
Alimentação
  • Café da manhã Serviços pagos
  • Serviço de quarto
Lazer e atividades
  • Excursões de barco
  • Aluguel de bicicletas (perto de)
Serviços de negócios
  • Serviço de cópia/impressão disponível Serviços pagos

Localização do hotel

Hotel Mercure Paris Opéra Louvre

95 Rue de Richelieu
75002 paris
frança

Tel: +33825803939

Fax: (+33)1/42614820

Check-in a partir das 14h00

Check out até as 12h00

  • BUS :  74 PROVENCE DROUOT MAIRIE DU 9EME

  • GARE DE L'EST :  39 RICHELIEU DROUOT

  • GARE ST LAZARE :  20 RICHELIEU DROUOT

  • ROISSY BUS :  OPERA / AUBER

  • * STATION :  8 RICHELIEU DROUOT

  • BOURSE :  3 BOURSE

  • RICHELIEU DROUOT :  9 RICHELIEU DROUOT

  • AUBER :  RER A AUBER

  • De avião

    PARIS ORLY A 21,3 km / 13,24 milhas

  • De avião

    PARIS ROISSY CDG A 30 km / 18,75 milhas

  • De carro

    AUTOROUTE A1 A 8 km / 5 milhas

  • De carro

    AUTOROUTE A4 A 10 km / 6,25 milhas

  • De carro

    AUTOROUTE A6 A 12 km / 7,5 milhas

  • De trem

    GARE DE L EST A 5 km / 3,13 milhas

  • De trem

    GARE DE LYON A 4 km / 2,49 milhas

  • De trem

    GARE DU NORD A 5 km / 3,13 milhas

  • De trem

    GARE MONTPARNASSE A 5 km / 3,11 milhas

  • De trem

    GARE SAINT LAZARE A 1,4 km / 0,87 milhas

GPS:48.871137, 2.339519

Nossas acomodações

Decorados no estilo Haussmann, nossos quartos mergulharão você no autêntico distrito da Ópera parisiense. A simplicidade de nossos quartos Classic e Superior irá encantar, assim como nossos quartos familiares. Para prazer e conforto, aproveite nossos quartos privilege, alguns com terraços! Nossa Suíte Duplex proporcionará uma hospedagem inesquecível, ideal para uma escapada romântica!

Avaliações dos nossos hóspedes para
Hotel Mercure Paris Opéra Louvre

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

4.074 comentários

Classificação no TripAdvisor 3.5/5

666 comentários

Modern comfortable & great location on the Grands Boulevards

Classificação TripAdvisor 5.0/5

Lauren_bkk 26/07/2021 Avaliação certificada TripAdvisor

Perfect location, near metro/restaurants/cafés. Walking distance to all tourists attractions. Very comfortable room, large bathroom. Quiet & nice view on a calm courtyard. Staff very friendly & helpful

Dear Lauren, Thank you very for this good review. Our staff work daily to offer you a service quality that you expected. We hope to welcome you next time. Thank you again for your comment. Regards

Clean, well designed rooms in a great location

Classificação TripAdvisor 5.0/5

Rachel H Business - 15/01/2020 Avaliação certificada TripAdvisor

The hotel is newly refurbished to a high standard of design, despite the fact that the rooms are rather small. The rooms are comfortable and clean and the location of the hotel is excellent. Staff are friendly and helpful.

Dear Madam, Thank you very much for this good rating and for your nice comment after your stay in Mercure Paris Opera Louvre. It's pleasure to read that you very much liked the hotel location and our staff, working hard to offer you a service that meets your expectations. We are happy to see that you enjoyed your stay with us. It's Seems like your stay was an overall positive experience. We all time doing our best to make your stay accommodating to your needs Thank you again for have sharing your experience, and we hope to welcome you next time. Sincerely, Giové Beyeth/ Quality Manager. Mercure Paris Opéra Louvre. 95, rue de Richelieu. 75002 Paris

Stylish hotel in a beautiful mansion

Classificação TripAdvisor 5.0/5

SERGE K Family - 14/11/2019 Avaliação certificada TripAdvisor

Stylish hotel in a beautiful mansion in the center Paris near the Louvre Museum and the Tuileries Gardens, we stayed at this hotel with relatives and friends, booked three Superior rooms, I, as Platinum member Le Accor, complimented me with the upgrade to Privilege rooms on the fifth floor, the rooms are spacious as for Paris, beautifully stylishly decorated, comfortable beds, functional bathroom, all made to the highest standards of Le Accor Hotels. Pleasant and attentive friendly staff and hotel management, proper and attentive hotel management, thanks a lot to the whole hotel team, we will come again!

BEST LOCATION IN PARIS

Classificação TripAdvisor 5.0/5

missyang1988 Solo travel - 28/10/2019 Avaliação certificada TripAdvisor

this is my 2nd time to Paris and also my second time staying at this hotel. it's the best hidden gem and is in the BEST location. close to everything within walking distance and the rooms are super cute! Laurinda is the best - always so pleasant and very welcoming. Julien is also very nice and made sure to put me in a nice quiet room :) will definitely be back. thank you!

Great Location!

Classificação TripAdvisor 5.0/5

331HenriP Couples - 08/09/2019 Avaliação certificada TripAdvisor

We enjoyed a nice duplex suite and had no problem in getting the day room we needed. Thank you all at Mercure Paris Louvre Opera!At walking distance of Palais-Royal, the Louvre and Paris Opera!! Just Great!

It was a disaster

Classificação TripAdvisor 1.0/5

Naoufel G Business - 20/08/2019 Avaliação certificada TripAdvisor

I didn't feel secure at all and I was stolen! They picked from my room my smartphone charger and 250 EUR. There was no feed back from the staff. Noone wanted to communicated. I asked for the manager and for 2 days he didn't show up. It was not only my room that was stolen but another toom on the same day!

2019 summer holidays Paris

Classificação TripAdvisor 4.0/5

whatifandif Friends getaway - 03/08/2019 Avaliação certificada TripAdvisor

Location is good and staff is welcoming. There was some construction work in the opposite building so it can be a bit noisy. Would suggest to avoid top floor during summer to avoid the heat. Would definitely recommend this hotel for staying.

Mixed: Good location and comfort, unhelpful staff

Classificação TripAdvisor 3.0/5

ExPatToursts Business - 03/07/2019 Avaliação certificada TripAdvisor

I spent 2 nights at the Mercure Opera Louvre. I found the location very convenient to the sights and the room to be comfortable (small but taverna for Paris). Forget about akin the staff for anything (reservations, recommendations, directions,...). Any request seems to be an inconvenience for them.

Bad service, good location

Classificação TripAdvisor 1.0/5

Konstantin2108 Family - 29/06/2019 Avaliação certificada TripAdvisor

Hotel located in a good area, nice interior. Very bad quality of service - reception staff, housekeeping staff, amount and quality of food during breakfast, zero hospitality, zero respecting of Mercure standards.

Dear Konstantin2108, We thank you for taking the time to write to us following your stay in our Hotel We are sorry that the service did not live up to your expectations, and we ask you to accept our sincerest apologies. Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we thank you for your comments and hope to regain your confidence during your next stay. In the hope of welcoming you soon, please believe, Sir , in the expression of our best feelings. Best regards,

Lazy weekend in Paris

Classificação TripAdvisor 4.0/5

Inspire21087713282 Couples - 05/06/2019 Avaliação certificada TripAdvisor

Nice hotel perfectly located good breakfast. Almost perfect. Except that when they forgot to fill our minibar the man at te reception told us that free minibar means that you have to pay if you ask for a bottle of water. He didn't even check if I had a loyalty card which entitles me for free soft drinks. After some bitter discussion (which do not like) he gave us a bottle of water. I stayed in this hotel already several times. This is the first time we were not completley happy.

Perfect Location

Classificação TripAdvisor 5.0/5

missyang1988 Solo travel - 27/05/2019 Avaliação certificada TripAdvisor

this hotel was in the most perfect location and central to everything. a few steps away from the metro/bus but most sights to see were well within walking distance. staff was very friendly and helpful throughout my stay. I will definitely be back

Very convenient location and clean rooms

Classificação TripAdvisor 4.0/5

PDTCMNL Family - 06/05/2019 Avaliação certificada TripAdvisor

Hotel is in between Louvre and Opera which provides easy access to the museums and shopping. Regular room is quite cramped but clean. We were upgraded to the MPrivelege room for 2 nights which was quite spacious.

Dear PDTCMNL, Warm greetings from Mercure Paris Opéra Louvre ! Many thanks for taking the time to share your experience of your recent stay in our hotel. It makes us very happy to read that your stay was enhanced by our location, comfortable room and kind staff. Your kind comment has been shared with our team and we would like to thank you for your support. Thank you again for your message and we hope to have the pleasure of hosting you again in the near future. Kind regards,

Disappointing

Classificação TripAdvisor 2.0/5

Explore45848697042 Couples - 11/04/2019 Avaliação certificada TripAdvisor

Unfriendly, badly trained staff with low motivation and attendance. Breakfast buffet o.k. but not regularily controlled and therefore many things had to be asked for. When I asked a waitress about the missing coffee capsules she had the impertinence to send me to the adjoining breakfast room where there were no capsules neither and the coffee machine not working at all..

Great location...... but

Classificação TripAdvisor 3.0/5

LucyD820 Couples - 04/04/2019 Avaliação certificada TripAdvisor

This hotel is in a great central location, the reception staff were very friendly and accommodating and we could walk to wherever we wanted to visit BUT the hotel is definitely NOT a 4 star. Our room had NO NATURAL DAYLIGHT due to construction work - room 101, supposedly a superior really should be out of service. We couldn't open the window for fear of getting dust from the construction in our room. The most frustrating part was I wasn't made aware of this at booking stage. Had I known about this we probably would have looked else where. Breakfast was nice and fresh, however there wasn't really much seating and it felt like everyone was fighting for a table. Would I go back?.... if the price was better and I was able to see the light of day yes. Just a shame this weekend wasn't the best of experiences

Good, but more attention to details, please

Classificação TripAdvisor 4.0/5

aynka Couples - 19/03/2019 Avaliação certificada TripAdvisor

We came back to this hotel for a short vacation, because we enjoyed so much our stay in August 2018. Unfortunately, rooms with a terrace were unavailable at the time because of ongoing renovation of hotel’s facade, so we stayed in a privilege room instead. That was a bit disappointing, but the room was actually fine. By the way, it’s larger than a room with a terrace. The staff were nice and friendly. The construction activities did not disturb us at all. However, this time the staff lacked attention to details... for instance, our minibar was not always fully refilled (juice or coke might be missing). In addition to that, they didn’t deliver a preordered bottle of champagne to our room upon arrival. When we went to reception to check, they couldn’t find it in our booking (although we booked via the Accor site, so it should be directly in the system). The receptionist doubted that we had ordered it at all. Only when another, obviously more experienced staff member joined the receptionist, they were able to find the order and arrange the delivery to our room. That definitely was not a nice beginning of vacation. Apart from that, it was a great stay and definitely the hotel is a good value for money (although we missed our terrace room a lot :) ).

Terrible Stay

Classificação TripAdvisor 1.0/5

Youjdi Business - 18/03/2019 Avaliação certificada TripAdvisor

I’m a platinum Accor Hotels member and I normally get an upgrade if available. I was lied to by the hotel members about the upgrade being available to a room I specifically asked for. Another member kindly helped me and got me upgraded in the end for a fee. Once I got upgraded, the room had builders working outside the window with scaffolding. They could see inside the room and were constantly banging on the roof in the early morning which meant I could not sleep. The room should have not been made available for guest stays with under those conditions.

Not a good choice

Classificação TripAdvisor 3.0/5

K5168VWsergios Couples - 28/10/2018 Avaliação certificada TripAdvisor

We were quite disappointed with the hotel. It is hardly an Ibis with a Mercure brand and a high price for the quality delivered. All facilities quite tight, insufficient number of employees, therefore service level is low in spite of the efforts of some employeees. Breakfast poor and many times with items missing (including simple things as butter!). No restaurant, no bar. Reception area very tiny.

Tiny room

Classificação TripAdvisor 2.0/5

Voyager312645 Couples - 15/08/2018 Avaliação certificada TripAdvisor

A room so small that it was impossible to walk past my wife unless it was by the door. Only one member of staff when checking out so took 30 minutes as she dealt with 2 other guests. Worst hotel I’ve stayed in for many years

Out stay in Paris

Classificação TripAdvisor 4.0/5

Thera G Business - 25/05/2018 Avaliação certificada TripAdvisor

This Mercure is worth a recommandation. Location is very good to visit the centre of Paris. The staff is very friendly and they know to give service and to solve problems in a very nice way. Next trip will be in the same, nice, Mercure!

I had a pleasant stay.

Classificação TripAdvisor 4.0/5

Christakis P Solo travel - 04/02/2018 Avaliação certificada TripAdvisor

Excellent location, friendly and efficient staff. A short walk to the Louvre and the Metro is round the corner. Room on the small side but bed very good for a good night's sleep. Also although on the first floor there was no noise from the street. A little pricey.

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