墨尔本迎宾美居酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 4,603 评论

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描述

酒店其他优惠

墨尔本迎宾美居酒店提供一系列便利设施以及整个酒店的无线网络、干洗、行动不便人士通道、付费保姆和货币兑换等服务,致力于为每一位客人带来宾至如归的体验。

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酒店位置

墨尔本迎宾美居酒店

265-281 Little Bourke Street
3000 墨尔本
澳大利亚

GPS:-37.812801, 144.964508

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.9/5  4,603 评论

TripAdvisor 评级  3.5/5  4,927 评论

Location good - hotel a bit tired.

Tripadvisor 评级 3.0/5

marklarge 经 TripAdvisor 认证的评论

The location is good - just behind DJ's and very central. But over all this is an average hotel that is now past its sell by date. Interiors are dated and a bit random. Not what I'd expect for the price given we've done better in Melbourne. At least our room was quiet.. aside from the aircon which sounded like a turboprop aircraft. Not sure we will be back again.

Dear Marklarge, Thank you for your honest feedback. While we're glad you appreciated our central location and a quiet room, we're sorry to hear that some aspects didn't meet your expectations. We hope to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

位置很好,在市中心。

客户意见评级 3.5/5

Richard.z 商务住宿 - 所有已确认评论

酒店设施较为陈旧,清洁度一般,没有遮光窗帘,户外有噪音,但是对于响应的价格来说,是值得推荐的!

Dear Richard Z, Thank you for your feedback. We’re pleased to hear you enjoyed the central location and found good value in your stay. We’ll take note of your comments regarding room updates, noise, and food variety to continue improving. Happy to know our reception team made a great impression. We look forward to your next visit. Best regards, Alex Mihardja Executive Assistant

Great location but noisy

Tripadvisor 评级 3.0/5

VeronicaS710 Solo travel - 经 TripAdvisor 认证的评论

Positive notes - Friendly and helpful staff - Great location Critical notes - The rooms are not sound proof, i recomend bringing earplugs and eyeshades - I stayed 3 nights, they only clean the rooms every 3 nights. I wish they cleaned every other night. - My room had a window, but my view was a concrete wall

Dear VeronicaS710, Thank you for your feedback. We're glad to hear you enjoyed our location and found the staff friendly and helpful. We appreciate your comments about noise and housekeeping and will take them into consideration for improvement. We hope to welcome you back for a better experience. Best regards, Alex Mihardja Executive Assistant

地理位置很好,出门就是百货店和唐人街,可以随时满足中国胃的要求。

客户意见评级 2.0/5

家庭住宿 - 所有已确认评论

酒店的地理位置确实不错,但连住了5天,没有来打扫过一次。入住时承诺三天打扫一次,但毛巾等物品可以自行拿到前台更换,我们当时表示无异议。谁知三天后并没有来打扫,只是见到酒店从门缝中塞入的一张纸条,意思是当天为清扫日但无人打扫,可以凭该条到酒店兑换啤酒、红酒、披萨券等其中的一种。我们认为无人打扫是酒店的管理问题,比如说今天无人可以安排次日打扫,而不能用兑换券等来规避清扫问题(事实上这些兑换物品我们不需要也没兑换),让客人居住在不干净的环境之中。 另外,酒店提供自助洗衣设备供客人使用,但洗衣机所在的房间很脏(包括机器外面),很难想象这是一家星级酒店的服务水准。

Thank you for your feedback. We’re glad you enjoyed our convenient location, but we apologize for the missed cleaning and the condition of our laundry facilities. We understand the importance of a clean, comfortable stay, and we’ll address these issues with our team to prevent future oversights. Thank you for bringing this to our attention. Best regards, Alex Mihardja Executive Assistant

Carol from Brisbane

Tripadvisor 评级 4.0/5

Chooky40 Couples - 经 TripAdvisor 认证的评论

Breakfast was very good. Location excellent so close to shopping, China Town Victoria Market. Value excellent.Sleep quality was very good. Some problems with cleaning of rooms as short staff but spoke to Assistant Manager and all worked out fine. No acknowledgement of being Platinum very disappointed as only been platinum short time and never had anything connected to it given to me.

Dear Chooky40, Thank you for your feedback, Carol. We're thrilled you enjoyed the breakfast and our excellent location. We apologize for the cleaning issues and the oversight regarding your Platinum status. Your comments will help us improve, and we hope to welcome you back for a more seamless experience in the future. Best regards, Alex Mihardja Executive Assistant

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其他网络用户评价我们的酒店

  • 3,436 评论 9.6/10 位置
  • 4,013 评论 5.3/10 房间
  • 3,085 评论 7/10 服务
  • 72 评论 6.5/10 上网
  • 2,220 评论 2.8/10 舒适度
  • 1,505 评论 6.7/10 清洁度
  • 814 评论 7.9/10 早餐
  • 791 评论 2.9/10 设施

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