墨尔本市中心铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 3,443 评论

保证最优惠房价
墨尔本市中心铂尔曼酒店 - Image 1
墨尔本市中心铂尔曼酒店 - Image 2
墨尔本市中心铂尔曼酒店 - Image 3
墨尔本市中心铂尔曼酒店 - Image 4
195 Swanston Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 酒店地处墨尔本市中心，是工作休闲的理想场所。

  • 出门就是墨尔本著名的美食和时尚街区。您可以尽情探索墨尔本的精彩生活。

  • 204 间宽敞的客房经过精心设计，充分体现了墨尔本的时尚创造力。

  • 位于 15 楼的 Club Lounge and Room 1954 视野开阔，景色优美，是客人休闲和举办私人活动的理想场所。

  • 设施齐全的先进健身房

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

墨尔本市中心铂尔曼酒店

195 Swanston Street
3000 墨尔本
澳大利亚

GPS:-37.812876, 144.96526

电话
传真 +61 3 9663 4711

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  3,443 评论

TripAdvisor 评级  4.0/5  229 评论

卓越奖 2023

Great hotel in the heart of Melbourne

Tripadvisor 评级 4.0/5

906alvaror 商务住宿 - 经 TripAdvisor 认证的评论

Overall this is one of the best pullmans I have stayed in Australia. Check in and checkout through the machine was absolutely beautiful and super user friendly! The room was quite comfortable, and the amenities were lovely! Breakfast was quite simple for a continental breakfast at the cost of 25 dollars. Gym was excellent! A fully equipped gym ! Location can be a bit of a controversial point I’d say. I found it to be quite busy the area and to get an uber to and from just added a small layer of stress. Happy to come back to this hotel! Had a great experience overall!

Dear 906alvaror, Thank you for your wonderful feedback. We're thrilled to hear you enjoyed your stay and found our check-in process user-friendly. We're also glad you liked the comfortable room and our fully equipped gym. We appreciate your comments on the breakfast value and location, and we look forward to welcoming you back for another great experience. Best regards, Alex Mihardja Executive Assistant

could be a great experience and hotel

Tripadvisor 评级 3.0/5

jazzrix 经 TripAdvisor 认证的评论

The hotel itself is a fantastic place to stay, with a perfect location that you couldn’t ask for more. The bars and restaurants on-site are excellent too. We booked six rooms for five days—four superior rooms and two premium executive rooms—and they were all modern, clean, and very comfortable. The breakfast included in our stay was really good and definitely worth it. Some of our group even used the gym and found it well-equipped. Unfortunately, the check-in and check-out experience was a letdown. The front desk staff seemed unsure and struggled to resolve issues, which really detracted from our overall experience. I would have rated the hotel a 5/5, but this was a significant issue, and we weren’t the only guests facing difficulties during our stay. If you’re looking for a great hotel, this is a solid choice. Just be prepared for potential frustration with the check-in and check-out process. I’d recommend they invest in staff training, as it would greatly enhance the guest experience and improve their ratings.

Dear jazzrix, Thank you for your detailed feedback. We’re delighted to hear you enjoyed our location, modern rooms, and amenities, including the breakfast and gym. However, we sincerely apologize for the challenges you faced during check-in and check-out. Your suggestions regarding staff training are valuable, and we will address this to enhance our guest experience. We hope to have the opportunity to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

Engaging Staff; Limited Dining Options; Upgraded Room improved our stay

Tripadvisor 评级 3.0/5

Peter A 经 TripAdvisor 认证的评论

We arrived from an evening flight and Reception advised the hotel was fully booked with only offering L2 with unattractive ground views for our week's stay. No engagement and no concierge. Fortunately the next morning Allen (Duty Manager) acknowledged our long-standing AccorPlus status and relocated us to L10 with attractive views and usual welcome drink offerings. Staff were friendly and helpful during our stay including Eva's (especially Cyndi) and Blossum's dining, although the menus were very limited and not to usual Pullman standard, having to rely on Bar service. Great location and comfortable experience with v.g. lighting. Overall did not match other Pullman global experiences.

Dear 821PeterA, Thank you for your feedback. We’re glad to hear that Allen and our team were able to enhance your stay by relocating you to a room with better views and providing friendly service. However, we apologize for the limited dining options and any shortcomings you experienced compared to our usual standards. Your comments are valuable, and we will work to improve the dining experience. We hope to welcome you back in the near future. Best regards, Alex Mihardja Executive Assistant

Wonderful Melbourne Gem of a hotel

Tripadvisor 评级 5.0/5

Dean_Cer Couples - 经 TripAdvisor 认证的评论

After reading mixed reviews on the Pullman any apprehension I had was quickly dispelled upon arriving at reception. Fast professional and extraordinarily friendly service from the most wonderful and knowledgeable front office gentleman called Janer. He beautifully explained and layed out our stay as Accor members with access to Elevate club lounge for evening drinks and morning breakfast. I usually prefer breakfast amongst the common people but having Brekky in the lounge gave me the most amazing early morning experience. Particularly loved the offerings and mango smoothie no end and all topped off with a glass of Tattinger! This is amazing. I can only base my review on my experience and our room which was spectacular! spacious, pristine, incredibly comfortable, well equipped and I have to say I absolutely loved the Bose speaker which we ended up relaxing to some very quiet chill music from our Spotify and a bottle of loyalty wine well into the evening! What a way to start our night. Dinner at Eva’s restaurant our first night was wonderful being a Monday the Blossoms rooftop pizzeria and bar was closed but on our second night we availed ourselves of opulent indulgence in both the Elevate club lounge yet again and then heading up to the Blossoms pizzeria for hand made wood fired pizza and brew house beers surrounded by just the most magnificent Melbourne skyline embracing you. WOW I just fell in love with the Pullman Melbourne Central. I have rebooked another visit in November and can’t wait. Staff were fantastic all round including club lounge staff Bob, Isha, Ralph, Tuan, Phillipine, Nicole and Daniel. Housekeeping Joy who was a true joy to meet and Karon and Allen in reception not to mention Mr Alex guest services. Again a huge shout out to Mr Janer who welcomed us upon arrival and who put up with my whims and questions during our two day stay. Great spot in Melbourne doesn’t get any more central and you can stay without any concerns we had an amazing time! Thank you team Pullman Melbourne Central.

Dear Dear_Cer, Thank you for your incredible feedback! We're thrilled that you had such a memorable experience and enjoyed everything from the lounge access to dinner at Eva’s and Blossom. We’re especially grateful for your kind words about Janer and the rest of the team—they’ll be delighted to hear this. We look forward to welcoming you back in November for another fantastic stay! Best regards, Alex Mihardja Executive Assistant

Perfect Weekend

Tripadvisor 评级 5.0/5

ImJustLoey Solo travel - 经 TripAdvisor 认证的评论

Very Pleasant stay from check in until check out, Perfect location for almost Any occasion, room was a great size with nice shower and comfortable bed, Rooftop Bar had amazing wood fired pizza. Only issue was the Drinking water machine was out of order.would highly recommend

Dear ImJustLoey, Thank you for your wonderful feedback. We're thrilled you enjoyed your stay and the rooftop pizza. Apologies for the water machine issue—we'll get that sorted. We look forward to welcoming you back soon. Best regards, Alex Mihardja Executive Assistant

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,539 评论 9.4/10 位置
  • 1,841 评论 7.8/10 房间
  • 1,820 评论 7/10 服务
  • 27 评论 4.9/10 上网
  • 591 评论 7.4/10 清洁度
  • 584 评论 7.1/10 设施
  • 535 评论 8.5/10 氛围
  • 420 评论 7.5/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 墨尔本 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。