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Hotel Sofitel Melbourne on Collins 5 estrelas

Classificação clientes Avis 4.6/5 38.476 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

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Como funciona?
+ 27 Serviços

Extras do hotel

  • Maravilhosa Melbourne aos seus pés

  • Vistas deslumbrantes

  • Elevated club lounge with fireplace, views overlooking Treasury Gardens and fine food & wine.

  • No35 restaurant offers sophisticated dining 150 meters above street level

Serviços no hotel e nas proximidades

Check-in a partir das 15h00

Check out até as 11h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Serviço de babá mediante solicitação Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • MELBOURNE INTERNATIONAL AIRPORT Serviços pagos
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Unidades de recarga para carro elétrico
  • Lavagem a seco / Ferro de passar Serviços pagos
  • Lojas/compras
  • Mensageiro
  • Concierge
Lazer e atividades
  • Piscina aquecida em área interna (perto de)
  • Academia
  • Bem-estar Serviços pagos
  • Serviço de babá mediante solicitação Serviços pagos
  • Golfe Serviços pagos
  • Tênis Serviços pagos
  • Excursões de barco
  • Outras atividades esportivas
Alimentação
  • Café da manhã Serviços pagos
  • 2 Restaurante(s)
  • 2 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 17 Sala(s) de reuniões
  • Hotel de convenções
  • Centro de negócios
  • Serviço de cópia/impressão disponível

Localização do hotel

Sofitel Melbourne on Collins

25 Collins Street
3000 melbourne
australia

Tel: +61396530000

Fax: (+61)3/96504261

Check-in a partir das 15h00

Check out até as 11h00

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8 9

  • METRO TRAINS :  PLATFORM 1 2 3 4 PARLIAMENT

  • SPRING STREET :  CITY CIRCLE T SPRING STREET

  • COLLINS ST :  EXPRESS TRAIN FLINDERS STREET

  • COLLINS STR :  EXPRESS TRAINS SPENCER STREET

  • COLLINS ST :  CITY CIRCLE TRAM COLLINS 8/9

  • COLLINS STREET :  COLLINS ST TRAM COLLINS 8/9

  • YARRA TRAMS : 

  • De avião

    AVALON A 60 km / 37,29 milhas

  • De avião

    MELBOURNE INTERNATIONAL AIRPORT A 23 km / 14 milhas - Transporte pagamento

  • De barco

    STATION PIER A 5 km / 3,13 milhas

  • De helicóptero

    YARRA RIVER A 1 km / 0,63 milhas

  • De carro

    EASTERN FREEWAY A 2 km / 1,25 milhas

  • De carro

    SOUTH EASTERN FREEWAY A 2 km / 1,24 milhas

  • De carro

    TULLAMARINE FREEWAY A 5 km / 3,13 milhas

  • De trem

    FLINDERS STREET RAILWAY STATION A 0,5 km / 0,31 milhas

  • De trem

    FLINDERS STREET STATION A 0,5 km / 0,31 milhas

  • De trem

    SOUTHERN CROSS RAILWAY STATION A 2 km / 1,24 milhas

  • De trem

    SPENCER STREET STATION A 1 km / 0,63 milhas

GPS:-37.813504, 144.973355

Nossas acomodações

Espaçoso e elegante no design, os quartos de hóspede do Sofitel Melbourne On Collins estão luxuosamente decorados e lindamente decorados. Com posição elevada e janelas panorâmicas com vista espetacular de Melbourne, cada suíte e quarto de hóspede oferece um ambiente descontraído longe da agitação da vida da cidade. Os quartos deste impressionante hotel de Melbourne dispõem de ampla área de trabalho, acesso à Internet com e sem fio, banheiro amplo e moderno e TV com canais a acabo e pay-per-view.

Nossos restaurantes e bares

NO35

Tipo de culinária: Gourmet

O No35 serve cozinha saudável e moderna, enfatizando o sabor puro combinado com um serviço descontraído e simples e uma seleção de vinhos que reflete sua origem.

SOFITEL CLUB LOUNGE

Tipo de culinária: Gourmet

O Club Sofitel está disponível para os hóspedes que ficarem em quartos Club nos andares superiores, que servem café da manhã à la carte, chá da manhã, almoço leve, chá da tarde, coquetéis, canapés e sobremesas à noite

Atualmente indisponível

SOFI'S LOUNGE

Se o deslumbramento arquitetônico é o que você está procurando, o lounge do Sofi irá inspirá-lo com sua ampla luz natural, de frente para a enorme estrutura do teto projetada pelo famoso IM Pei.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

THE ATRIUM ON 35

Aberto a partir das 17h todas as noites, um espaço ambiente para comemorar ou contemplar as estrelas sob um teto de vidro no 15º andar. O Bar Atrium no 35 serve o melhor champanhe francês, coquetéis especiais da casa, refeições ligeiras e cervejas.

Foto não contratual

  • Segunda-feira Fechado
  • Terça-feira Fechado
  • Quarta-feira Fechado
  • Quinta-feira Fechado
  • Sexta-feira Fechado
  • Sábado Fechado
  • Domingo Fechado

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 17

  • Tamanho máximo: 796

  • Capacidade máxima: 1000 pessoas

  • Capacidade máxima para banquete: 828 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Sofitel Melbourne on Collins

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.6/5

38.476 comentários

Classificação no TripAdvisor 4.5/5

6.229 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

What can you say?

Classificação TripAdvisor 4.0/5

Glenn A 09/08/2021 Avaliação certificada TripAdvisor

Got in at 4 pm, announced at 5 pm that the city was to close down, cancelled special birthday dinner, hotel bar closed, restaurant closed (not the hotel's fault), got up in the morning and went home. What can you say?

Exquisite rooms and views!

Classificação TripAdvisor 5.0/5

olgamariemsn 01/08/2021 Avaliação certificada TripAdvisor

I've stayed at Sofitel Melbourne on Collins a few times, and have had wonderful experiences each time. Staff are extremely friendly and helpful. Rooms are perfect in size, with absolutely amazing views! Great amenities available. No35 restaurant provides good food and cracking views. Atrium Bar is like the hidden gem - cosy and comfortable, a delightful space to enjoy social drinks and chats.

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. We very much enjoy welcoming back returning guests, and take it as a huge compliment that you chose to stay with us again.

Shame about the Lock-down.

Classificação TripAdvisor 5.0/5

housesounds 20/07/2021 Avaliação certificada TripAdvisor

Booked 3 nights and due to lock down could only stay 1. Have stayed at this property a few times now and always have enjoyed the stay. Even though we could only stay the one night we filled in the time doing all the things we love doing when we stay here. Have booked again latter in the year and hope to get the full stay.

Thank you very much for this very positive feedback. I am delighted that you managed to relax and enjoyed the comfort of your room during your short stay. We look forward to welcoming you again soon.

City Stay

Classificação TripAdvisor 5.0/5

Compass300523 19/07/2021 Avaliação certificada TripAdvisor

As usual from arrival staff are pleasant, helpful and accommodating. Rooms are well furnished and bed comfortable. Club room is relaxing and view enjoyable. Bento box, sufficient and good selection, but little off putting, a plane food feel. Maybe would not suit all. Little confused, buffet at breakfast!!

Thank you for your review on Trip Advisor and I am really pleased to read that you had a relaxing time and enjoyed the hotel services, especially Club Sofitel and our famous MyBed! I certainly understand your thoughts on bento boxes, we are in a process of replacing them with new platters. We look forward to seeing you again on your future visits to Melbourne.

Beautiful city hotel

Classificação TripAdvisor 5.0/5

Leanne G 18/07/2021 Avaliação certificada TripAdvisor

This hotel in inner city Melbourne is my favourite hotel. With easy access to trams and trains which helps with moving around the city. A high end hotel with friendly and helpful staff. Our room was well appointed and they surprised me with a complimentary bottle of wine for my birthday! The bed was extremely comfortable and pillows soft which was nice. Breakfast in the morning is the highlight of staying here- with wonderful city and bay views from the tables not to forget the superb array of food choices. Just lovely - can’t wait to return again soon!

First and foremost: happy birthday again. Thank you very much for your kind feedback. I am very pleased to hear that you have felt pampered all throughout your stay as this is our aim to genuinely look after our guests. We then look forward to welcoming you back with our undivided attention.

Excellence Maintained

Classificação TripAdvisor 5.0/5

B3721JIbrettm 17/04/2021 Avaliação certificada TripAdvisor

I am a Platinum Accor Member and have stayed a number of times at the Sofitel Melbourne and can attest to the ongoing excellence of this venue. Rooms are very well maintained, staff display excellence customer service. Club Lounge environment and staff are first class. We dined in No 35 Restaurant and food was amazing along with the views over federation square and beyond. We will be back.

It is fabulous to hear that you enjoyed your stay and we are delighted to know that you enjoyed all aspects of it, especially the quality of our room service as well as the comfort of our rooms. We appreciate your kind feedback about our team and we will ensure this is shared. We look forward to welcoming you again soon. Thank you again for sharing your experience, and for supporting the hotel during such challenging times.

Excellent

Classificação TripAdvisor 5.0/5

Jeffrey F 16/04/2021 Avaliação certificada TripAdvisor

A wonderful hotel and great staff! The rooms are very nice, the beds are comfortable and facilities wonderful This all adds up to a pleasant stay. Plus the staff are friendly and helpful The location is goodwill a free tram outside the hotel

Thank you very much for your good feedback. I am delighted to know that you enjoyed your stay and particularly our facilities as well as our exceptional location. We look forward to seeing you again on your future visits to Melbourne.

Service, Comfort and Location

Classificação TripAdvisor 5.0/5

matendam 11/04/2021 Avaliação certificada TripAdvisor

I always enjoy my stays at Sofitel. The service is impeccable and the rooms comfortable and well appointed. This was my first stay at the Melbourne Sofitel and enjoyed our stay there very much. The view from the room was stunning and the same Sofitel service as always!

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.

Exceptional hotel

Classificação TripAdvisor 5.0/5

lindaandian2021 09/04/2021 Avaliação certificada TripAdvisor

Absolutely love this hotel for many reason. Friendly and courteous staff and exceptional service. Beautiful views from all rooms and cleanliness throughout the whole hotel made our stay perfect. Great location too.

Thank you very much for this fantastic feedback. We are absolutely delighted that you love our hotel, our location and the service we provide. We look forward to seeing you again soon.

An excellent Stay

Classificação TripAdvisor 5.0/5

Daydream46429371792 08/04/2021 Avaliação certificada TripAdvisor

We were very well looked after and enjoyed the extra attention that we received by all of the staff from check in through to lounge and the Manager. i had to follow up a booking in Sydney and Matt Andraws followed it all up and made the process very easy. we appreciated his efforts.

Thank you for posting a fantastic review of your stay at Sofitel Melbourne On Collins. We are delighted you enjoyed your stay at the hotel, and I am pleased to hear that Matt did look after you so well. We look forward to seeing you again on your future visits to Melbourne.

Very Disappointed

Classificação TripAdvisor 1.0/5

Santina R Business - 08/04/2021 Avaliação certificada TripAdvisor

Am uncertain to why the level of quality has dropped so intensely in 3 months Upon arrival the level failed No worker came to assist us with car or luggage I had to find someone There was a wedding at the same time I noted though this was no excuse because 2 workers were at the desk mucking around whilst one was running around doing all the work the room was ver clean though when we moved to our upgrade room that I paid for I was located near the Cleaning room and not told I was woken up at 6 am by noise secondly I had to call the front desk fir my luggage 3 times they forgot to send it up and than I missed out on my afternoon event Lastly in check out no print out of my invoice was issued Am totally appalled by the level of service The cards that they issue for drinks were not even applied appropriately would not go to this hotel again poor management

Thank you for taking the time to share your comments concerning your stay at the Sofitel Melbourne On Collins. I am very sorry to hear that your experience wasn’t as you expected. Please accept our sincere apologies. We will be contacting you to further discuss your comments. Once again, we apologise.

Quick Break

Classificação TripAdvisor 5.0/5

brianbaylie 04/04/2021 Avaliação certificada TripAdvisor

Once again a relaxing time delivered with thoughtfulness of the occasion. Everyone is welcoming, professional and friendly as usual. World class! Thanks to the Club Team and all who provided the high standard of stay for us. Special mention to Terence and Reservations.

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone, especially with Terence. We look forward to welcoming you back in the future.

A Beautiful 3 Night Stay

Classificação TripAdvisor 5.0/5

afmforbes 03/04/2021 Avaliação certificada TripAdvisor

We would highly recommend the Sofitel for an enjoyable stay. Due to an unforeseen change in location, we found ourselves staying on the 48th floor of a well maintained hotel, with stunning views across Melbourne, a spotless and spacious room, a very comfortable king size bed, ample wardrobe space, and lovely supplied toiletries. All of the staff we dealt with were polite, friendly and very efficient. We were even pleasantly surprised to find a chilled bottle of bubbly and a hand written card in our room on our first evening, wishing me a very Happy Birthday. The only drawbacks were a room phone that didn't connect (reported on the second day, but not attended to) a toilet that at times needed an extra flush or two, and poor lighting in the bathroom, a common problem in many accommodation places. We will definitely be staying at the Sofitel again.

Thank you for your review on Trip Advisor and I am really pleased to read that you had a relaxing time on your Birthday and enjoyed the hotel services and our friendly team! We look forward to seeing you again on your future visits to Melbourne.

Relaxing city break

Classificação TripAdvisor 5.0/5

shiraleel 02/04/2021 Avaliação certificada TripAdvisor

Fabulous relaxing time at the Sofitel, just what we needed. Great location, amazing room with fabulous view, excellent service & really felt they had taken onboard the extra cleaning for covid. It is the little extras you get at the Sofitel that make the difference

Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. I do hope that we have the pleasure of welcoming you back soon at Sofitel Melbourne on Collins.

Beautiful property showing its age

Classificação TripAdvisor 3.0/5

duranddean 31/03/2021 Avaliação certificada TripAdvisor

Have to say the only thing going for this property is its location, and views from the rooms, & lounge. It is very much starting to show its age, and is way over-priced for what you get in the rooms. The Club Sofitel staff were amazing though

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. With regards to our guest rooms interiors being outdated, we are working with a renowned designer to develop a concept room and are negotiating with the owners of the hotel to commence a rooms refurbishment in the not too distant future. We look forward to welcoming you back in the future.

Beautiful hotel

Classificação TripAdvisor 5.0/5

Hazel S 29/03/2021 Avaliação certificada TripAdvisor

From the moment you step into the lobby you can feel the luxuriousness. The staff are so friendly and accommodating, treating you like you are someone special. The rooms are comfortable and the view spectacular. My favourite hotel in Melbourne!

Thank you for your review on Trip Advisor and I am really pleased to read that you had a relaxing time and enjoyed the hotel services and our famous views We look forward to seeing you again on your future visits to Melbourne.

Bossy lifts

Classificação TripAdvisor 4.0/5

TenBlackDonkeys 29/03/2021 Avaliação certificada TripAdvisor

We were supposed to be staying at the Lindrum but got bumped to the Sofitel. Where the Lindrum is small an d friendly, the Sofitel is big and rather impersonal. However, the room was very comfortable and had a super view - both much better than we would have had at the Lindrum. The lifts were a bit annoying because instead of playing (annoying) elevator music they had an annoying voice telling us how to keep safe because of COVID. This got a bit tedious as you couldn't go anywhere without using the lifts (our room was on the 42nd floor).

Thank you for your review on Trip Advisor . Whilst it delights me to read you were impressed with certain aspects of your experience, we were very concerned to read about the aspects you expressed disappointment with. Thank you for letting us know, we are currently working on a different material to be played in our lifts.

JimmyP

Classificação TripAdvisor 4.0/5

JimmyP58 Business - 29/03/2021 Avaliação certificada TripAdvisor

The hotel is good with the highlight being the hospitality of the staff especially in the club lounge. It was sad that my breakfast did not arrive one morning. The room was clean and the work of housekeeping was excellent.

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. Please also accept my apologies for the missed breakfast one morningWe look forward to welcoming you back in the future.

Great views but..

Classificação TripAdvisor 5.0/5

sandyhamm0nd 26/03/2021 Avaliação certificada TripAdvisor

We enjoyed our time at the Sofitel although we were disappointed with the lack of ‘usual’ items provided in our Deluxe Club room. No water, scuffs, cotton buds ... and no latex pillows when we requested this from the Pillow Menu. The staff were great, the views were great, but there was definitely a feeling that the Sofitel is cost-cutting by no longer providing those little ‘extras’ one expects when staying in a 5 star hotel for $450 per night. The decor also needs some freshening up.

Good to be back

Classificação TripAdvisor 5.0/5

BK1970 25/03/2021 Avaliação certificada TripAdvisor

This stay was an anniversary and the hotel didn't disappoint. All throughout our stay we were welcomed, looked after and pampered. We have always had good experances with the Sofitel and its good to see that it's back up and running at its best.

Thank you very much for your kind feedback. I am very pleased to hear that you have felt pampered all throughout your stay as this is our aim to genuinely look after our guests. We then look forward to welcoming you back with our undivided attention.

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