Classificação TripAdvisor 4.5/5 82 comentários
Hotel ALLSAFE. Aprovado
The perfect destination for work and pleasure, in the heart of Melbourne city.
With the city's best food and fashion on our doorstep, exploring Melbourne's many delights.
204 spacious guest rooms thoughtfully designed to reflect Melbourne's edgy creativity.
The Club Lounge and Private Dining Room 1954 located on Level 15, offering breathtaking views.
BoomRoom Boxing for a solo workout or group fitness, or simply do nothing at all.
Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.
Check-in a partir das 14h00
Check out até as 11h00
195 Swanston Street
E-mail de contato :H3028@accor.com
Check-in a partir das 14h00
Check out até as 11h00
Com acomodação elegante no centro da cidade, o Swanston Hotel Melbourne, Grand Mercure é a opção ideal para visitantes em busca de hotéis em Melbourne. Os hóspedes deste elegante hotel em Melbourne podem escolher entre uma grande variedade de quartos e suítes, com opções de Superior disponível. Lindamente decorado e espaçoso, cada quarto de hóspedes tem diversas comodidades, incluindo TV LCD com Foxtel, filmes pagos, DVD player e biblioteca de DVDs, micro-ondas e Internet com fio e WIFI.
Quarto Estúdio - 1 Cama King Size
Quarto Superior com 1 Cama King Size
Sujeito à disponibilidade
Quarto Classic com 1 Cama Queen Size
Quarto Deluxe com 1 Cama King Size
Quarto Superior com 2 Camas Queen Size
Quarto Superior, acesso ao lounge, 1 cama king size
Quarto Premium Deluxe, acesso ao lounge, 1 cama king size
Suíte Deluxe com 1 Cama King Size
Tipo de culinária: Gourmet
Hidden away from the streets of Melbourne, Eva's restaurant & bar brings you heartfelt home-style cooking and fresh seasonal ingredients, with a modern twist reflective of our Melbourne setting. Open for all day dining and drinks.
Número de salas de reuniões: 2
Tamanho máximo: 54 m²
Capacidade máxima: 160 pessoas
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
YvonneC422 06/03/2020 Avaliação certificada TripAdvisor
I booked this hotel through the main Accor site & there were issues booking so finally got a confirmation the 2nd time I tried to book. Our room wasn't ready when I arrived so I was a bit disappointed about that as I had been travelling early that morning. The room should have been ready to check in @ 2pm but it was after 3.30pm before I got a key. I didn't get an explanation about why the room wasn't ready but Mary @ the front desk was having some kind of coded conversation with housekeeping which I found a bit rude! However this was the only issue i had with the staff as everyone else was very helpful & the staff @ the guest services desk were do informative & helpful every time we needed help. The room itself was great, beds were very comfortable. The only criticism i have is the bathroom was small & very impractical with no where to hang your towels. The hotel has an great location & it is definitely a good choice for a visit to Melbourne.
Very good stay - great service by a charming team.
Andy-Asia2000 02/03/2020 Avaliação certificada TripAdvisor
I loved my stay at this hotel, so much so that I am planning to come back soon. The ladies of the executive lounge are just absolutely superb, they reminded me of business class experience on Singapore airlines. Thank you Diana, Devyani and Yuki for making my stay so comfortable. The men of the hotel are quite charming and always ready to help, thank you Kevin, Chad and David. Francia and Mira thank you for making the check - in experience effortless. I can't wait to see you all again soon.
Toohatd 24/02/2020 Avaliação certificada TripAdvisor
I thought I had booked a room at the Pullman as I know it to be, which is opposite the MCG. I don't think the name highlights enough that there are multiple Pullmans in Melbourne. I turned up to the Pullman only to find out we were booked in at the Swanston Street hotel. This was a little frustrating and would have been a lot worse if the location was imperative. We were running a little late for dinner once we got to the hotel and was a bit flabbergasted that there is no parking so to speak other than valet parking for $60 or self parking in an allocated carpark quite a few blocks away for $20. We chose to park our own car however didn't receive the docket required at checkout to receive the discounted fee of $20.00. My husband had to go back to the hotel to get this in order to avoid an $80 parking fee. This made us late to an appointment. The parking is a real issue !!
sharonM719 23/02/2020 Avaliação certificada TripAdvisor
Great hotel but unfortunately we were woken around 7am to construction work nextdoor to our room After 45 minutes of the banging we notified the front desk they quickly stopped the work but it was then hard to fall back to sleep. The work again started at 9;30am so l wasnt very happy!
Great value CBD Hotel
Goldfinger100 23/02/2020 Avaliação certificada TripAdvisor
Chose this place as it would be easy to use the trams to get to concert we were in Melbourne for. Booking process was easy and they provided online check in before we got there. We were driving there so the only issue I had was that we couldnt get to the hotel out front as it was in Swanston street where the trams and pedestrians have right of way and not cars so I had to ring reception to find out where the parking was. It was back up in Russell street and then we walked down with our bags. Once we got there the check in process was efficient and easy and when we went up to our room we found it to be clean, nice, great clean bathroom and comfy bed. Very quiet in room so soundproofing was good as well. Nice size room with a couch and small coffee table near the window. Nothing to complain about and the happy hour downstairs in the restaurant weas great value as well, We had dinner there as well , the meals were certainly not big but were good. Breakfast was good in the morning which was continental and a la carte so we had good choice. again great meals and service was good. Check out was easy, and then we had the trek up hill to the car park which was the only down side of the whole experience. for those who dont have a car, great central CBD location with great rooms and service
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