Pullman Melbourne em Swanston

This compliment is long overdue. The hotel is cosy with a fantastic Executive Lounge. Aldo, Alex and Ralph made our stay a memorable one. They went way and beyond to make it fantabulous! Aldo, will send your regards to Eddy @Swissotel The Stamford for our upcoming stay.

This review is for my stay in early June. It was such a wonderful stay I really want to go back there again. The most memorable part of the stay has to be the executive lounge. Wow, just wow. It starts with excellent, 6-star service by the staff, from Aldo (I miss our chats!), Ralph (great service and amazing cocktails too), Alex (very pleasant and helpful) and the entire lounge crew. Then there's the charming lounge interior; it's definitely the most beautiful lounge among all Pullman hotels that I've visited. The food at the lounge is amazing as well. They even serve champagne at breakfast, which is certainly not even something you get at Accor's top tier hotels. If you're thnking of staying here, book a room with the lounge access. My only minor, nitpicky feedback is the "barn-door style" bathroom door in my room. The gap is pretty huge that anyone sitting at the edge of the bed could see the bathroom occupant through the strategically placed mirror.

We spent a week here while working and it was truly a delight to return every day. The rooms are fabulous with what has to be the most comfortable beds ever. Bug the real joy is the Club Lounge for breakfast and every evening. It truly is a place to be spoilt. Thank you to the amazing staff.

From the moment we arrived at the Pullman on Swanston street to celebrate my wife’s birthday, we knew we were in for a treat. From the seamless checkin to the lovely welcome message and birthday card left in our room, this was clearly going to be a fabulous stay. We were given a stunning corner room on the 13th floor with views down Swanston street that are as exciting as any hotel room in Melbourne. We were absolutely thrilled with everything about our roo and our two night stay. Every aspect of the hotel showed te pride all the staff we encountered had for this lovely hotel right in the very centre of a Melbourne. We received messages of welcome and offers to assist on each of our days from Juninamay,which was such a thoughtful touch. Thank you to everyone at this excellent hotel for providing us with such a memorable stay. We will be back as you are now become our favourite hotel in Melbourne!

The hotel is in a great location, 1 minutes walk to Burke Street mall and 1 minutes walk to China Town. Our room was a Premium Deluxe King room which had a separate lounge area and was very comfortable. Our room was overlooking Little Burke Street. We did hear some noise from the trams but it didn't disturb our sleep. The bathroom was excellent including the large square overhead shower head. Staff were friendly and helpful, taking our suitcases to our room whilst we were checking in. The restaurant was closed during our stay and room service menu limited due to staff absences, but the meals available were very tasty and room service was prompt. We were a short walk to nearby restaurants including many restaurants in China Town. We used valet parking. It was difficult to find where to park initially, but once we found the laneway off Little Burke Street, parking went smoothly for dropping-off and picking-up our vehicle. The valet parking staff were very efficient and helpful. We will stay at the Pullman Melbourne on Swanston again when next in Melbourne.