Sofitel Legend Santa Clara Cartagena 5 stars

Customer review rating (ALL Rating) 4.7/5 1,324 reviews

Best price
guarantee
Sofitel Legend Santa Clara Cartagena - Image 1
Sofitel Legend Santa Clara Cartagena - Image 2
Sofitel Legend Santa Clara Cartagena - Image 3
Sofitel Legend Santa Clara Cartagena - Image 4
Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR, 0 CARTAGENA, Colombia

Description

Hotel extras

  • The hotel offers various activities, such as coffee tastings

  • Enjoy the best of French luxury in a 5-star hotel in Cartagena.

  • 45 minutes by car to Rafael Nuñez International Airport.

  • The hotel in Cartagena welcomes children and pets during your stay.

  • Take advantage of the halls for weddings and other parties.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
0 CARTAGENA
Colombia

GPS:10.428294, -75.547714

Telephone
Fax +57 605 6503050

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,324 reviews

Customer review rating 5.0/5

Stephanie S. Couples - Confirmed reviews ALL

The staff was so helpful and accomodating. They went out of their way to ensure my dietary restriction was documented and they had the kitchen prepare special meals for me at breakfast. The pool is beautiful and the rooms are perfect.

Dear Stephanie S., Thank you for your generous feedback. We are delighted to learn that our team was attentive to your dietary needs and that you enjoyed our beautiful pool and accommodations. Your satisfaction is our priority, and we hope to welcome you back soon. Jesús López Guest Relations Manager

Customer review rating 5.0/5

Diego P. J. Friends - Confirmed reviews ALL

From day one 'till the end of our stay, everything was just great

Dear Diego P. J., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your experience from start to finish. Your satisfaction is our utmost priority, and we look forward to welcoming you back soon. Jesús López Guest Relations Manager

Customer review rating 4.5/5

Leonardo R. A. Business - Confirmed reviews ALL

I had an excellent stay and was extremely satisfied with the overall experience. The staff provided outstanding service from the moment I arrived, always being friendly, professional, and attentive to every detail. Their hospitality truly made me feel welcome and well cared for throughout my stay. The facilities were clean, comfortable, and well maintained, and everything exceeded my expectations. The level of customer service was exceptional and was undoubtedly the highlight of my visit. The only minor inconvenience was that the reception area was quite warm at times, which made waiting there a little uncomfortable. However, this was a very small issue compared to the excellent experience overall. I would gladly stay here again and highly recommend this hotel to anyone looking for great service and a comfortable stay

Dear Leonardo R. A., Thank you for taking the time to share your positive experience at Sofitel Legend Santa Clara Cartagena. We are delighted to hear that our staff's hospitality and attentiveness contributed to your outstanding stay. It is always our goal to provide a welcoming atmosphere and exceptional customer service, and your feedback reaffirms our commitment to excellence. We appreciate your comments regarding the temperature in the reception area. Your insights are valuable to us, and we will take them into consideration as we continue to enhance our guests' experiences. We are pleased to know that this minor inconvenience did not overshadow your overall satisfaction with your visit. Thank you for your kind recommendation. We look forward to welcoming you back in the future for another wonderful stay. Jesús López Guest Relations Manager

Customer review rating 5.0/5

Karen A. Business - Confirmed reviews ALL

We loved the professional and friendly staff. Great job!

Dear Karen A., Thank you for your kind words regarding our customer service and the professionalism of our staff. We are delighted to hear that you felt safe and well cared for during your stay. Your feedback is invaluable to us. Best regards, Jesús López Guest Relations Manager

Customer review rating 5.0/5

Victor M. A. Families - Confirmed reviews ALL

the service was excellent and all of the people serving us were always happy to help.

Dear Victor M. A., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our service excellent and our staff helpful. It is our aim to provide a comfortable and enjoyable experience for all guests. Jesús López Guest Relations Manager

Other web-users rate our hotel

  • 341 reviews 9.6/10 Location
  • 415 reviews 6.6/10 Room
  • 1,084 reviews 9/10 Service
  • 382 reviews 8.4/10 Food
  • 304 reviews 8.3/10 Amenities
  • 237 reviews 8.8/10 Breakfast
  • 155 reviews 9/10 Pool
  • 104 reviews 4.5/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Cartagène Hotels