Novotel Florence North Airport 4 stars

Customer review rating (ALL Rating) 4.2/5 940 reviews

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Via Tevere 23, Osmannoro, SESTO FIORENTINO, 50019 FLORENCE, Italy

Description

Hotel extras

  • Services and leisure activities for families

  • Very close to the A1 (E35) highway, Firenze Nord exit

  • Restaurant serving traditional Tuscan dishes

  • Outdoor pool

Our accommodation(s)

Hotel location

Novotel Florence North Airport

Via Tevere 23, Osmannoro, SESTO FIORENTINO
50019 FLORENCE
Italy

GPS:43.809814, 11.177756

Telephone
Fax +39 055 308336

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE'

The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting overlooking the pool. Children's menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  940 reviews

TripAdvisor Rating  3.5/5  2,172 reviews

Good airport hotel

TripAdvisor rating 3.0/5

Rachel P TripAdvisor review

Stayed here because we had to catch a flight out of Florence the next day. Air conditioning was ok. Wouldn’t let thermostats down passed 20 degrees. I run hot and so does Italy in the summer. Basic hotel. Don’t try and eat there between 1-6pm, although it says room service from 6am-11pm they did not inform us that there is nothing between 1-6. I wouldn’t stay at this hotel for vacation but as an airport hotel it did its job. There is nothing to walk to around it btw. I guess I felt hungry and warm. For travelers on all kinds of schedules it would have been nice to have some food and beverage options throughout the day but I know Italy doesn’t work that way. My American standards can get the best of me.

Positives and Negatives

Customer review rating 3.0/5

Msp Couples - Confirmed reviews ALL

Positives: close to the airport - comfortable bed - reasonable rates - good breakfast. Negatives: room needs updating - floors are scratched - bathroom fixtures have lost the chrome finish - torn fabric on the side of the bed - to enter the bathtub requires stepping over a 24 inch high wall - mold in the bathtub tile - no one available to help with luggage while checking in or checking out.

Dear Michael P., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Close to airport but the room needs updating

TripAdvisor rating 3.0/5

Michael P TripAdvisor review

Our stay was two nights. Room 404. Positives: Helpful staff. Good breakfast. Close to the airport - 10 minute cab ride. Comfortable bed. Reasonable weekend rate. Though close to the airport, the room was quiet. Negatives: no one to help with luggage - used a hotel luggage cart to load in and load our out luggage. The room sorely needs redecorating. The floors are scratched. The furniture is damaged - chips and nicks. The bathroom fixtures are worn out - the chrome finish is missing with the underlying brass exposed. To enter the bathtub requires stepping over a 24 inch high tub wall. The room is tired and worn. This hotel was OK for a short stopover on our way home, but would not stay there for an extended period.

Dear michaelpX8920MB, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us and i would like to inform you that for the luggage is only necessary to ask to our reception desk for the service. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Good stay

Customer review rating 4.5/5

Sue Friends - Confirmed reviews ALL

Receptionist was excellent. Got us a room before check in. Room was quiet, well appointed.

Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel.

Customer review rating 5.0/5

Camelia A. Business - Confirmed reviews ALL

Great value hotel with friendly reception staff who are always willing to help,

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Other web-users rate our hotel

  • 462 reviews 7.1/10 Location
  • 768 reviews 5.7/10 Room
  • 629 reviews 8.4/10 Service
  • 31 reviews 5.5/10 WiFi
  • 383 reviews 5/10 Comfort
  • 378 reviews 5.9/10 Cleanliness
  • 363 reviews 7.2/10 Breakfast
  • 180 reviews 6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.