The staff were so lovely, from the initial booking to reception to housekeeping, what great people.

Nice and easy

Looked after us again have stayed many times on special occasions always upgrade us. Lovely card for our anniversary with complimentary cocktail very thoughtful.

located is great and the view was nice from the room, staff are really friendly and really helpful. weekend well spent.

Check in was smooth and fast. The whole stay was just great. There was a young lady there for our whole stay that was buzzing around a few locations, reception, bar, breakfast, her service was second to none. She was kind, attentive and very sweet to our son.

Check in was fast and efficient, that's where the good points finish. For a disabled room it was appalling. The left hand side of the bed was against the wall, so no side table, I had to crawl over my disabled wife to go to the bathroom during the night, she had no side table either to put her medication and water on. There was no seat in the bathroom to sit on whilst showering, had to use the only seat in the bedroom to shower on. The hand held shower head was to high for her to reach, there should have been a fold down bench seat, at the least, or put shower proof seat in the bathroom! Obviously the bed had been turned around 90 degrees against the wall so the bed side lights were where the head of the bed used to be, not good when my disabled wife wanted to go to the bathroom in the dark! Two chairs in the bedroom would have helped, but would have been crowded! This room was definitely NOT for the disabled. This stay would have to rate amongst the poorest my wife and I have experienced as seasoned world travelers, extremely disappointed regarding the quality, size and fit out of the room and bathroom! If you don't provide disabled rooms to an acceptable standard then don't advertise you have disabled rooms. I trust this will be taken as critical feed back. Thank You Michael B. Room 0106 Friday 19th Nov 2021 I am and Accor member

The costume service was expected. The shower was clean but very old.

Have stayed at the Ibis on a number of occasions and have never been disappointed.

Location and staff were great Room was run down needs a do over

A great stay with friendly staff. The room was spacious for two and value for money

Great choice for seeing a show, with a 400 meter walk to the Lyric Theatre. Proximity to Pyrmont Wharf & Darling Harbour are makes for lots of options to browse around the area.

The service is good. Checking in and out are fast and easy. The location is perfect if you want the Harbour side. I lost an item and the staff and management are quick to reply. Thanks for your prompt reply. My room has a good view of the Harbour. But I think the room needs a makeover (painting and new carpet). It looks a bit gloomy inside. Also, add lotion in the toiletries. With all the washing and sanitiser everywhere we go, our skin needs TLC.

Enjoyed our nights stay here. Room was nice, facing Darling Harbour, clean and had everything we needed. Staff friendly and helpful.

Awesome location Friendly staff Rooms are small Rooms look old with the layout Small bathrooms Beds are great Not enough amenities inside the room No free Netflix or any service like that Parking is expensive and should technically be included when spending so much money. The rooms need a major overhaul and decor change up

We enjoyed our stay. The position is very convenient if you are using the train or ferry system, The room is large and very well appointed. We were disappointed that the spa in our room was broken and the restaurant was not open for lunch or dinner.