Stayed for 4 nights, loved the location handy to everything. Staff were extremely friendly and should be commended, from check in to bar and restaurant staff to cleaners, helpful and happy. First night had a badly leaking shower which kept us awake, complained for the next 2 days and it was finally repaired on the 4th day of our stay. Two nights had us experiencing alarms going which saw us with 2 more disturbed sleeps, very tired by this point, we understand this was out of the control if your hotel as it apparently was caused by Novotel. Breakfast was lovely on weekends, very disappointed on Monday when we were advised only basic service even though we paid for full breakfast for our stay, even on these days food ran out and wasn't replenished. Twice came back to the bar for drinks only 2 be told it was closed, this was quite early so we had to go out again to get a drink. When we tried to book restaurant for dinner we were told it wasn't open/available, a little disappointed after a tiring day out to have to go out again. Upon checking out our issues were addressed and the manager was extremely understand and provided assistance in form of partial refund, she was very apologetic. Apart from these issues the hotel was comfortable and close to some great bars, restaurants and pubs and ferry terminal.

Ideal location , other than not having a Harbour view could not fault. However for the price , room was small, bathroom ( especially shower ) was prefab ? The Hotel floor was relatively noisy . Parking expensive .

Tiny room , no access to taxi for transfer back to airports had to walk luggage to star city taxi rank

Nice continental breakfast, bar and outside area.

I was on the 10th floor and I really enjoyed the view. I like the room very much. It was close walking distance to everything. The bed and pillows were comfortable. I really like usually choose IBIS bcause they are reliably good.

Great staff. Answered all my questions and there was no hassle. Case in point, required a face mask for a uber ride, they provided it with no hassle.

The only bugbear was the parking. The system and cost are completely terrible. $59 for a system that doesn’t work well is Highway robbery. The saving grace was that the reception staff knew how to get around its constant failing to let me out. I do know that parking at Darling Harbour is always a nightmare in every sense and that the hotels are victims as well. To be fair, everything else was very good and all the Covid measures were well managed and quite welcome.

Quick and friendly check in. I was able to check in earlier. Room clean and tidy. Bathroom was a bit dated and basic but at least clean.

only upset was being rudely awoken 2 nights in a row by false alarms that startled me and was unable to return to sleep. Breakfast and bar was good value, staff clearing tables were a little eager eg taking away my plate whilst still eating.

Only had the pleasure to stay the 1 night BUT all the staff and amenities were great All the staff including the cleaners were all polite and helpful

Friendly staff, but the room was shabby and tired, the restaurant not available on two nights of the week and housekeeping suspended for my entire stay of 7 nights.

100 % satisfied with the services

I was in town for a conference at the ICC and the Ibis Sydney Darling Harbour was nearby and inexpensive. I used one of my free nights but upgraded to a harbour view room. The room was small but an adequate size for two nights. There was a small, but adequate hanging space for clothes. The bed was good sized and very comfortable and the blackout curtain was effective. There was also a good sized desk. There were three accessible power points, one with two low power USB ports. I had no trouble recharging devices and using my computer. The wifi was excellent and I streamed a movie off amazon prime one evening. The bathroom was a reasonable size with a walk in shower (no bath) and the water was hot with good pressure. It also had the multi power points for shavers and a hair dryer, although I did not need either of those. There is no room service nor a minibar – although there was a fridge. There was a kettle and plenty of fixings for tea and coffee. I ordered a meal from the bar one night and they supplied a tray so that I could take it back to my room. Slightly inconvenient but the food was good and low cost. Check in and check out were smooth and fast. My bags were held on the day of checked out. There were some minor maintenance issues that could be addressed, notably one of the privacy curtains was missing – as I was a long way from the nearest overlooking window I was not concerned.

Stayed here previoulsy earlier in year ✅food and drinks ✅location ✅Bath sheets ❌❌❌ Paid for superior queen got a double ❌❌ spoke to reception they said it was a mini queen NO its a double not happy considering I am a member of Accor

Location of the hotel is an easy walk to all major attractions and restaurants that we were planning to visit. Did not realize that it was just a 10 minute walk to the show that we have booked watching that night,