Mercure Hotel Munich Olympiapark 3 stars

Customer review rating (ALL Rating) 4.5/5 711 reviews

Hotel extras

  • You can reach your event or concert at the Munich Olympiapark in just 5 minutes

  • 15 minutes from Munich city center.

  • A good night's sleep guaranteed thanks to the latest sleep concept - Mercure Great Bed

  • Fully renovated in 2018

  • An ALLSAFE certified hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

At the 3-star Superior Mercure Hotel München am Olympiapark, you can choose from Standard Rooms with a single or double bed and Privilege Rooms with a double bed. All 68 rooms are air conditioned and have free WIFI. One child up to the age of 11 can stay in the parents' double room. Your pet is welcome too (surcharge: EUR 15/night). To ensure your clothes are looked after, we offer a laundry service at an additional cost.

Hotel location

Mercure Hotel Munich Olympiapark

Leonrodstrasse 79
80636 MUNICH
Germany

GPS:48.158507, 11.545118

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

OLYMPBAR

The "Olympbar" has Wi-Fi access and seating for 16 people. A popular meeting place at any time of the day or night, it is the perfect spot to wind down after a long day.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  711 reviews

TripAdvisor Rating  4.0/5  716 reviews

Great location. Lovely staff

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I had a wonderful experience with the employee working front desk/reception. I checked in very late and apparently though I thought I reserved a room, I didn’t. He was so helpful and amazing helping me out to find a room. I was so grateful!

Great friendly employees and good value for money

Customer review rating 4.5/5

Stefan Business - Confirmed reviews ALL

Very friendly welcoming employees, great update according to status and nice stylish rooms.

Dear Stefan N., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Betz Rooms Division Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12686-0 E-mail: h1… mercure.com / accorhotels.com

Very good location

Customer review rating 4.5/5

Afotis Friends - Confirmed reviews ALL

Very good stuff

Dear Mr a., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Betz Rooms Division Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12686-0 E-mail: h1… mercure.com / accorhotels.com

i cancelled the booking at the check in

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

i had an unpleasant treatment after the checkin after i paid my stay in advance the Employee at the Frontdesk was not friendly at all and i had the feeling i was not welcome at all and i felt i was suspicious to her so i told the Lady i want my money back and i will book somewhere else , so i cancelled my booking right away and booked another hotel the Pullmann in Munich.

Dear Abdeslam A., thank you for taking the time to evaluate your stay at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not totally meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will speak to our colleague to solve the situation in order to make sure, that this will not happen a second time. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Betz Rooms Division Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12686-0 E-mail: h1… mercure.com / accorhotels.com

disappointed

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

3 days, the room was never cleaned although beign reported several times to the reception/manager

Dear William K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Betz Rooms Division Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12686-0 E-mail: h1… mercure.com / accorhotels.com

In partnership with TripAdvisor

Other web-users rate our hotel

  • 227 reviews 8.6/10 Location
  • 380 reviews 6.8/10 Room
  • 354 reviews 9.2/10 Service
  • 5 reviews 10/10 WiFi
  • 201 reviews 4.9/10 Comfort
  • 156 reviews 7.5/10 Cleanliness
  • 155 reviews 7.6/10 Breakfast
  • 69 reviews 8.3/10 Vibe

Powered by Trustyou

All our hotels in Munich