Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 4,201 reviews

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
Novotel Sunshine Coast Resort - Image 3
Novotel Sunshine Coast Resort - Image 4

Description

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,201 reviews

TripAdvisor Rating  3.5/5  332 reviews

TERRIBLE BEDS OVER PRICED.

TripAdvisor rating 1.0/5

Wim2307 Couples - TripAdvisor review

Terrible bed paid $325 for a slab of concrete to sleep on. Staff showed no care when it was pointed out and manager Said she knows but obviously doesn’t care. I will never stay Here again and as I had no sleep and aches from the bed. DONT STAY ESPECIALLY FOR THOSE PRICES.

Good Stay with one disappointing aspect

Customer review rating 4.0/5

Brad F. Couples - Confirmed reviews ALL

We loved the room, lagoon, garden walks. However, we were very disappointed of your policy that we could not use our accor card discount on for our breakfast, lunch and dinner on the Monday public holiday. What's more, we were charged a 15% surcharge. This is a double whammy. We don't mind the 15% surcharge to cover the extra costs for staff, but to also penalise your members, this is unfair. One of the other would be reasonable. To not be able to utilise the accor benefits in this manner has left us upset. Thanks

So much included to experience.

Customer review rating 5.0/5

Adrian H. Families - Confirmed reviews ALL

Great family holiday, extremely unforgettable.

Customer review rating 3.0/5

Km Families - Confirmed reviews ALL

Good property but rooms are very old style and compact, it feels like Motel room. Need more staff and restuarant variety.

Dear Kaushik, Thank you very much for taking the time to share your feedback with us. We greatly appreciate your constructive comments as they provide valuable insights into areas where we can improve and enhance the overall experience for our guests. We apologize for any inconveniences you may have encountered during your stay. Rest assured that your feedback has been shared with our team, and we will take proactive measures to address the issues you've raised. At Novotel Sunshine Coast Resort, we are committed to delivering exceptional service and ensuring that every guest has a comfortable and enjoyable stay. Your feedback helps us to continuously improve, and we are grateful for the opportunity to do so. We hope that you will consider staying with us again in the future so that we can demonstrate the improvements we've made based on your valuable feedback. Thank you once again for choosing to stay with us, and we look forward to the opportunity to welcome you back. Sincerely, Piti Guest Service Agent

Good location

Customer review rating 3.5/5

Marco A. Couples - Confirmed reviews ALL

Staff good. Housekeeping average room serviced Sunday bed not made properly one cup washed second not left on bedside table no milk for coffee outside around sliding door filthy

Dear Marco a., Thank you very much for taking the time to share your feedback with us. We greatly appreciate your constructive comments as they provide valuable insights into areas where we can improve and enhance the overall experience for our guests. We apologize for any inconveniences you may have encountered during your stay. Rest assured that your feedback has been shared with our team, and we will take proactive measures to address the issues you've raised. At Novotel Sunshine Coast Resort, we are committed to delivering exceptional service and ensuring that every guest has a comfortable and enjoyable stay. Your feedback helps us to continuously improve, and we are grateful for the opportunity to do so. We hope that you will consider staying with us again in the future so that we can demonstrate the improvements we've made based on your valuable feedback. Thank you once again for choosing to stay with us, and we look forward to the opportunity to welcome you back. Sincerely, Piti Guest Service Agent

In partnership with TripAdvisor

Other web-users rate our hotel

  • 958 reviews 8.3/10 Location
  • 2,577 reviews 5.7/10 Room
  • 2,223 reviews 7.2/10 Service
  • 32 reviews 4.7/10 WiFi
  • 1,411 reviews 4.9/10 Food
  • 792 reviews 4.4/10 Cleanliness
  • 769 reviews 5/10 Comfort
  • 645 reviews 8.1/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Sunshine Coast