Hôtel Mercure Paris Opera Grands Boulevards

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Hôtel Mercure Paris Opera Grands Boulevards 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 530 comentários

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Descrição

Extras do hotel

  • Hotel no coração de Paris

  • Próximo aos Grands Boulevards, à Opera e às Galeries Lafayette

  • Perto da estação Châtelet les Halles e Gare du Nord

  • Ampla variedade de refeições no serviço de quarto 24/7. Café da manhã servido nos quartos.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Hôtel Mercure Paris Opera Grands Boulevards

42 rue des Petites Ecuries
75010 PARIS
França

Telefone +33 1 42 46 91 86

Fax +33 1 40 22 90 85

E-mail de contato

  • PETITES ECURIES:  48 PETITES ECURIES

  • BONNE NOUVELLE:  8 AND 9 BONNE NOUVELLE

  • CHATEAU D'EAU:  4 CHATEAU D'EAU

  • POISSONNIERE:  7 POISSONNIERE

  • CHATELET LES HALLES:  A CHATELET LES HALLES

  • De avião

    ROISSY CDG A 22 km / 13,67 milhas

  • De trem

    GARE DE L'EST A 1 km / 0,62 milhas

  • De trem

    GARE DU NORD A 1 km / 0,62 milhas

GPS:48.874042, 2.350098

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

LE SALON

O bar "Le Salon" do hotel Mercure Paris Opéra Grands Boulevards recebe você todos os dias, das 6h30 à 1h, oferecendo um ambiente aconchegante e acolhedor onde você pode desfrutar de um momento de paz e relaxamento

Nossas acomodações

O hotel Mercure Paris Opéra Grands Boulevards dá as boas-vindas a você em seu quartos totalmente renovados que dispõem de ar condicionado e decoração com tema musical. Oferecemos dois níveis de conforto, o Quarto Padrão ou o Quarto Privilege de frente para a rua ou jardim com paralelepípedos. Alguns quartos também têm vista para Sacré-Coeur. Todos os quartos possuem uma TV de tela plana Ambilight.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Hôtel Mercure Paris Opera Grands Boulevards

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  530 comentários

Classificação no TripAdvisor  4.0/5  503 comentários

Well located

Classificação TripAdvisor 4.0/5

Mounir S Avaliação certificada TripAdvisor

Well located hôtel with many restaurants bars and shopping and sites to visit on walking distance. The only issue is not to have all Accor privileges for frequent travelers at this Hotel ! Overall experience was OK but felt disappointed not being recognized as Accor frequent traveler

Enjoyabel hotel - ideal for short stay

Classificação TripAdvisor 4.0/5

Traveller3300 Friends getaway - Avaliação certificada TripAdvisor

Pleasant stay! Small rooms, but designed nicely and very clean. Staff was very friendly and breakfast was good (also small breakfast area). Location wise, most monuments are quite the walk but i didn't mind. Very convenient that it was very near to Gare du Nord, and metro is also not far away. Area with many nice restaurants in walking distance. Overall recommend!

Very Good Hotel

Classificação TripAdvisor 4.0/5

Wessam F Negócios - Avaliação certificada TripAdvisor

This Hotel is a very good, clean, comfortable, wide, good location hotel. Very near to many restaurants, and to the shopping area. I recommend it than many hotels in Paris, staff is very friendly also.

Dear guest, A very warm "thank you!" for sharing your experience at the Hôtel Mercure Paris Opéra Grands Boulevards. It is always a pleasure to receive positive feedback! I will share your comments with our team members, and we all hope that we will have the pleasure to see you again soon at Mercure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Camille - Assistant manager -

At home feeling

Classificação TripAdvisor 5.0/5

macvocal Couples - Avaliação certificada TripAdvisor

It is the at least the fourth time we go to this hotel. Personnel attitude is flawless, the room (they have always managed to provide us with our favorite one). Looking forward to go back again and again...

Dear , The entire team joins me in thanking you. The well-being of our guests is the main concern of every staff member at Mercure Paris Opera Grands Boulevards and it is very rewarding that you underlined it. We are all thrilled to have been able to enhance your Parisian experience, customer care is our highest priorities and it is always gratifying to receive such praise. We hope to have the pleasure to welcome you back in your Parisian home Best regards

Start and Finish.

Classificação TripAdvisor 4.0/5

ParisPals Couples - Avaliação certificada TripAdvisor

We stay at this hotel because it is only a ten minute walk from Eurostar Terminal at Gare Du Nord. The reception personnel are friendly and competent, the housekeeping is excellent and a comprehensive buffet breakfast is available served by nice staff. We stayed one night before travelling to Bordeaux and returning later in the week for a further two nights. The hotel looked after our excess luggage until we returned. My only complaint was why we paid nearly as much for the one night as we did for the two, I felt this could not be right and fair. Maybe because the days were split there was no way of securing a three night booking price.

Business stay

Classificação TripAdvisor 5.0/5

Andrew M Negócios - Avaliação certificada TripAdvisor

Really nice stay. The staff here are super helpful and pleasant. I really appreciate when hotels listen to what you ask on your booking form. I asked for a quiet room and they made sure my room was quiet and I am really thankful for this. Well done to the team!

Dear Andrew M., Thank you for taking the time to leave us a review following your stay at Mercure opéra grands boulevards. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback. We will share your comment with our team, and we all hope to see you again soon at Mercure. Regards, Camille.

Our Paris Days

Classificação TripAdvisor 5.0/5

boisemagillis Couples - Avaliação certificada TripAdvisor

We arrived early and the front desk took our bags and gave us instructions on the metro, bus and walking nearby. It was really a perfect start. Our suite was beautiful and quiet. The breakfast was awesome and my husband said the best eggs he has ever had. All the staff was very friendly and helpful. A special thanks to the manager!

Dear client, Thank you for taking the time to leave us a comment following your stay at Mercure Opéra grands boulevards. And such a nice comment! All our team and Direction are glad to read that you had a great stay with us and felt welcomed in our hotel; that is how we want our guests to feel as soon as they arrive. We wish you the best and hope to have the pleasure to see you again soon at Mercure. Regards, Camille - Assistant manager-.

Home

Classificação TripAdvisor 4.0/5

macvocal Couples - Avaliação certificada TripAdvisor

Nice room and, as usual, excellent personnel attitude from accord group. This will likely become our usual spot for when in Paris for work or as a couple. The place is surprisingly calm for the location.

Dear guest, Thank you for taking the time to leave us such a kind review following your stay in our Establishment. All our team members are really proud to read that you had a great time with us at Mercure opera grands bouelvards, and it is with great pleasure that we will welcome you again here. Regards, Camille - Assistant manager.

expensive

Classificação TripAdvisor 2.0/5

Compass43418101794 Negócios - Avaliação certificada TripAdvisor

stayed 3 nights at rates from EUR330~360, standard room. Only 1 bottle of 500ml mineral water for the entire stay. The hotel says they do not provide bottled water for each night of stay. The taxi that has been called by the hotel is not the same as the one you hail in the street and has no meter and is very expensive, so make sure to ask for the ordinary taxi. There is no particular view from the room window and the street was noisy until late at night (music, people partying etc). Other than these points, the room was small but clean, the air conditioning was working, service was good and breakfast was ok for the price.

Excellent customer service

Classificação TripAdvisor 4.0/5

Katya B Friends getaway - Avaliação certificada TripAdvisor

Booked a two-night stay at this hotel and on the second day there was a problem with the toilet. I addressed the problem with the receptionist who promptly offered to move us to a different room. the new room turned out to be even bigger than the one we had. Overall, very friendly and helful reception. Would definetely stay again.

Dear guest, Thank you for taking the time to leave us a review. We are happy to read that our team answered quickly and with positive energy to help and offer you a solution. And even more happy to read that it was appreciated. As you mentionned it, we hope to see you again soon at Mercure. Warmly, Camille - Assistant manager.

Ok, but not ok.

Classificação TripAdvisor 3.0/5

Journey261635 Família - Avaliação certificada TripAdvisor

Came very late in the night and got room no 602. It was a damp smell when we came into the room. Then we felt it was very wet on the carpet. No wonder about the damp smell. Had to change room. It took almost 45 min to change in the reception (02.00). Staff didn't know to say hello/bonjour. Not very serviceminded. We were unlucky that the elevator broke down after 1 day. Didn't get fixed for the rest of our stay (4 nights). Stayed in 5th floor...

Dear guest, Thank you for taking the time to leave us a review. We are sorry to read that a maintenance problem gave a wrong start to your stay, and that you had to change room. We can imagine how surprising it could have been, and even though we are glad that you could be move to a better room, we would like to give you our most sincere apologies. As it was explained during your check in: our elevator was not broken but was upgraded to be accessible to disable people. As much as we understand the disagreement of not being able to use the lift, please understand that those type of maintenance are a legal obligation that all hotels need to respect. No technician was to be seen working on the lift as the pieces to be changed first have to be custom made for our own elevator. Once the measurements were taken, we had to wait for those pieces to be realized before installing them. In order to avoid our guests any disagreement during this time, a porter was at your disposal to carry your bags; and a little gift was waiting for you in your bedroom. We hope to have the pleasure to see you again, so that you can have a better experience with us. Warmly, Camille – Assistant manager.

Paris Visit

Classificação TripAdvisor 4.0/5

anthonymanners Couples - Avaliação certificada TripAdvisor

The hotel was conveniently placed near to the Opera and Saint Denis regions, close to the Gare de l'Est and the Metro network. Rooms were small, but clean and well-equipped, although there was some disturbance from the courtyard early in the morning from people living around the hotel. We elected not to have the breakfast, but otherwise the bar was convenient. Staff were very helpful and friendly and the level of English was very good. We enjoyed the stay.

Dear anthonymanners, It was a real pleasure to read such a pleasant review about our establishment. The whole Opera Grands Boulevards Mercure team thank you so much for taking the time to tell us your last stay in our hotel. All rooms are different. For better comfort, do not hesitate to book in advance our nice and bigger suite rooms called "Privilege". We really hope to welcome you again in the next future. Kind regards Nathalie

CONVENIENT AND COMFORTABLE

Classificação TripAdvisor 4.0/5

JON O Friends getaway - Avaliação certificada TripAdvisor

Comfortable and spacious room overlooking a peaceful courtyard despite the hotel's close proximity to the Grands Boulevards. Public areas a little limited but a good breakfast served in the hotel's well restored vaulted cellars.

Hello JON O, Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

An excellent little hotel in a quiet street

Classificação TripAdvisor 5.0/5

Neil W Solo travel - Avaliação certificada TripAdvisor

From check in to check out I can't fault this hotel. Very friendly staff and excellently appointed room. I would definitely recommend it and will certainly be staying there again. Handily placed for Gare du Nord and the area around Opera

Hello Neil W, Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

Excellent

Classificação TripAdvisor 5.0/5

Radoslaw1972 Solo travel - Avaliação certificada TripAdvisor

Fantastic hotel with good location (close to the metro station) and wonderful, very nice, very helpful and very friendly staff. Interesting design of the room. Breakfast consists of hearty and delicious meal.

Dear Radoslaw1972, Thank you for taking the time to leave a great feedback! I am delighted that you enjoyed the breakfast, indeed we are very proud of it and Rose, who is in charge, is very appreciated by our customers. Furthermore, I'm very happy that you enjoyed your stay and the kindness and professionalism of our team! Have a great day, Looking forward to seeing you again, Sophie ERSPAMER Assistant General Manager

Lovely hotel

Classificação TripAdvisor 5.0/5

Janet A Friends getaway - Avaliação certificada TripAdvisor

The hotel was in a nice area close to Montmartre, Rue Lafayette and very close to the metro. We stayed in the two bed apartment which was lovely. It had two ensuite bedrooms and a seating area with a kitchenette. Very spacious. The breakfast was great, with freshly squeezed juices. Would definitely recommend it.

Dear Janet A, Thank you for taking the time to leave a great feedback! I am delighted that you enjoyed the breakfast, indeed we are very proud of it and Rose, who is in charge, is very appreciated by our customers. Furthermore, I'm happy that you enjoyed the benefits and comfort of the appartment. Have a great day, Sophie ERSPAMER Assistant General Manager

A few small tweaks could make this an excellent hotel!

Classificação TripAdvisor 4.0/5

Paleface4 Couples - Avaliação certificada TripAdvisor

Our trip was my husban's belated Valentine's present to go to the Prix de l'Arc de Triomphe horse race at Chantilly. I chose the hotel because we wanted to be close to the Gare de Nord, in a respectable area and I trust the Accor/Mercure brand. Our Privilege room was not ready at 12 noon as per the booking form but that was OK because we went to lunch and started our sightseeing. The good points of our stay were the location, the clean and quiet room, the room temperature and the comfy bed. The slight detractions from an excellent stay were the rude/unhelpful breakfast staff on the Saturday morning, the average cooked breakfast, the lack of hangers and storage space in the room and the flimsy paper cups for tea and coffee. The latter was very disappointing because one of the big selling points of a Privilege room is the Nespresso coffee maker. I realise that this is a minor issue but in a way it was more annoying because otherwise I really liked the hotel and it could have been an excellent stay. The rude breakfast lady said "Madame demande beaucoup" to her colleague after I had to ask her help politely for 5 things when the breakfast bar and crockery were understocked. Things improved on the Sunday and Monday after I complained.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opera Grands Boulevards. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies on the behalf of all the team. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie Erspamer Front Office Manager

Horrible beds and horrible service

Classificação TripAdvisor 2.0/5

Lauren L Couples - Avaliação certificada TripAdvisor

The service was horrible, we arrived to the hotel early so the hotel said they would put our bags in a locked room. When we arrived back to the hotel at 6 pm, our bags were kept outside in the open of the lobby. They never cleaned the room, stained sheets, dusty cabinets, and dirty rugged, never vacuumed. We would bring our coffee up stairs, they kept the dirty cups. Stay at other Mercure!

Dear Lauren, Thank you to take time to share your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Housekeeping service, clean room everyday but the sheets didn't change everyday. In fact we take part of Development Durable. About the bags, there is a receptionist 24h at the desk, so your luggage are in secure. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melissa B. Front Office Manager

A privilege room that didn't feel like a privilege room

Classificação TripAdvisor 3.0/5

rubycarmenl Família - Avaliação certificada TripAdvisor

+ The location of the hotel was a good 5-8 minute walk to 3 Metro Stations which made moving around Paris tourist spots very accessible. + The very accommodating front desk staff who made sure we were comfortable while waiting for our room. The front desk staff were always willing to help. - The privilege room didn't feel like one since it not in the main building which we found kind of strange. The mini bar (refrigerator) was inside the clothes closet --- even more strange. We've stayed in other privilege rooms of other Mercure Hotels and this was definitely not what we expected. There was even an unpainted portion of the wall above the door which gave us an impression that the room was not really ready for client occupancy. It was quite disappointing.

Dear Rubycarenl, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opera Grands Boulevards. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Nathalie TARDY General Manager

Old haunt that never fails.

Classificação TripAdvisor 4.0/5

ParisPals Couples - Avaliação certificada TripAdvisor

We use this hotel frequently. A ten minute walk from Gare Du Nord instead of an hour in the taxi queue. It has an intimate feel of a boutique hotel. Nothing is too much trouble for the staff who are friendly and competent in equal measure. We are returning next week for some more of the same.

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