ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 3,380 reviews

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ibis Amsterdam Centre - Image 1
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Stationsplein 49, 1012 AB AMSTERDAM, Netherlands

Description

Hotel extras

  • Excellent location next to Central Station

  • Free WiFi throughout the hotel

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Telephone
Fax +31 20 522 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHILL #49

Relaxation at the bar: Everyone gravitates to the Ibis bar during the day to enjoy a few moments just for themselves. Small menu available in the evening (between 5 pm and 9 pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,380 reviews

TripAdvisor Rating  4.0/5  6,804 reviews

Good port location but room is very small.

TripAdvisor rating 2.0/5

pauyuen TripAdvisor review

Room was way too small. We couldn't even open up our small luggage properly, let alone the larger luggage. When we opened up the small luggage, we had difficulty getting into the bathroom - the space was that squeezed. Location is good if you will be boarding a cruise at the Amsterdam port.

Very central

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

A good hotel for location next to Central Station. Staff very helpful and friendly. We had a cosy room which was very basic, I missed my tea/coffee facilities in the room unless I paid for one to take upstairs with me.

Dear Guest, Thank you for taking the time to review your stay. We are pleased to hear that you found our location next to Central Station to be convenient, and that the helpfulness and friendliness of our staff added positively to your experience with us. However, we regret to hear that the absence of tea and coffee-making facilities in your room did not meet your expectations. We understand the importance of these amenities and would like to note that they are available in our top floor rooms, which offer additional features for our guests' comfort. Regarding the bed making, we strive to ensure that every guest has a restful sleep with our Sweet Beds by Ibis, and we apologize if the bed in your room was not made to our usual standard. We appreciate your feedback on room housekeeping and we truly apologize for any oversight. Our team is committed to maintaining a high standard of cleanliness and your comments will be used to reinforce our housekeeping protocols. Despite the concerns raised, we are grateful for your compliments on our central location and the service provided by our staff. We take pride in offering a welcoming and convenient place for our guests to stay while exploring Amsterdam. We are looking forward to welcoming you again. All the best! Natasa Duricic, Operations Manager

Well located, but staffs are not very helpful.

Customer review rating 3.5/5

Johnson Families - Confirmed reviews ALL

We had asked for connecting rooms since there were 3 different f us, but eventually did not get it because the customer service who took my reservation earlier did not indicate my preference.. this was a bad job on the customer service part. The stay at Amsterdam was good and the location definitely is a plus. However, we were denied leaving our luggage with the hotel after checkout,with the staff citing insifficient space in the storage room.. however, we noticed them allowing a another group of Caucasians leaving their luggage after me.. is this some sort of racism going on? End up, my family had to move to Delft earlier than expected instead of enjoying the sights of Amsterdam for a few more hours.. throughout this trip (Amsterdam, delft, bruge and delft again), we had chosen to stay at ivis and sort of expected better treatment.

Dear Johnson, Thank you for taking the time to review your stay. We are delighted to hear that our central location contributed positively to your experience in Amsterdam. We truly regret any inconvenience you faced regarding the room allocation and not having the connecting rooms as per your request. Our team strives to meet all our guests' preferences, and we apologize that we were not able to fulfill this aspect of your stay. Furthermore, we understand that the luggage storage issue led to an unexpected change in your plans, and we apologize for the distress this caused. Please rest assured, our intention is to provide equal service to all our guests, and we sincerely regret if you felt differently. While we do not have a kettle in every room, we do provide them upon request, and we apologize if this was not clearly communicated during your stay. Additionally, we acknowledge that Amsterdam can be a city with a high cost of living, and we aim to offer competitive pricing while maintaining the quality and service standards expected of us. We are pleased to know that you are a member of our Accor Live Limitless loyalty program and that you rate our sustainability efforts highly. These are areas we are deeply passionate about, as they allow us to create memorable experiences and contribute positively to our environment. We are looking forward to welcoming you again. All the best! Natasa Duricic, Operations Manager

Always good

Customer review rating 4.5/5

Fabio Business - Confirmed reviews ALL

I'm always use that Ibis when traveling to Amsterdam, almost every year. The only issue is the price, constantly increasing.

Dear Fabio, Thank you for taking the time to review your stay. We are delighted to hear that your loyalty as an ALL – Accor Live Limitless Classic member is met with satisfaction at our hotel. It is gratifying to know that Ms Ferrao stood out as a special contributor to your experience, and we will certainly pass on your kind words to her. However, we understand your concern regarding the price adjustments. Please rest assured that our pricing reflects our commitment to providing our guests with a quality experience, inclusive of the many amenities such as free high-speed WiFi, our Sweet Beds by ibis, and a central location in Amsterdam. We continually strive to offer competitive rates and the best possible value. It is always a pleasure to learn that our guests enjoy their stay with us, and we are honored that you choose ibis Amsterdam Centre for your visits to Amsterdam. Your continued patronage is highly appreciated by our team. We are looking forward to welcoming you again. All the best! Natasa Duricic, Operations Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Lovely hotel, staff really helpful, restaurant food and bar great. Only downside was someone set the fire alarm off at around 5am causing lots of confusion as you can imagine.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that you found our staff at the bar and restaurant to be exceptional in their service, and that the cleanliness of your room and the hotel's common areas met your standards. It is our aim to provide a comfortable and clean environment for all our guests. However, we regret to hear about the disruption caused by the fire alarm. Please rest assured that the safety and security of our guests are of utmost importance to us, and such incidents are addressed with the highest priority. Regarding the online check-in process, we strive to have rooms ready for all guests as promptly as possible and offer options such as early check-in for a small fee for those who arrive before the standard check-in time. We understand the importance of feeling secure with your belongings, and we offer both complimentary luggage storage and paid lockers for added peace of mind. It is pleasing to note that your dining experiences at our restaurant and bar were highlights of your stay, and we are proud that these could contribute positively to your time in Amsterdam. We also appreciate your recent enrolment in the ALL - Accor Live Limitless loyalty programme and look forward to offering you the recognition you deserve in future stays. The entire team looks forward to welcoming you back. Kindest regards, Natasa Duricic, Operations Manager

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Other web-users rate our hotel

  • 4,009 reviews 9.5/10 Location
  • 4,171 reviews 4.9/10 Room
  • 2,919 reviews 8.3/10 Service
  • 104 reviews 4.6/10 WiFi
  • 2,665 reviews 3/10 Comfort
  • 1,352 reviews 6.3/10 Cleanliness
  • 1,183 reviews 7.2/10 Breakfast
  • 856 reviews 4.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.