Sofitel Legend Metropole Hanoi 5 stars

Customer review rating (ALL Rating) 4.8/5 3,569 reviews

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Sofitel Legend Metropole Hanoi - Image 1
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Sofitel Legend Metropole Hanoi - Image 3
Sofitel Legend Metropole Hanoi - Image 4
15 Ngo Quyen Street, Hoan Kiem District, 100000 HANOI, Vietnam

Description

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

Our accommodation(s)

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Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.025616, 105.856115

Telephone
Fax +84 24 3826 6920

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,569 reviews

TripAdvisor Rating  5.0/5  8,659 reviews

Certificate of excellence 2024

Bel hôtel

Customer review rating 4.5/5

Olivier Couples - Confirmed reviews ALL

Bon service , belle suite , bon et rapide private check in and out .

Beautiful hotel, great food, staff helpful

Customer review rating 5.0/5

Asha Business - Confirmed reviews ALL

A grand old dame! What a lovely place to stay.

Excellent Heritage Property, a Destination by itself!

TripAdvisor rating 5.0/5

RoysonEmmanuelKwan Friends getaway - TripAdvisor review

Came with a fellow Platinum member friend. Hotel lobby was adequately staffed and check in was a breeze at Metropole Lounge. Special mention must go to the following people 1. Tran Phuong Dzung( F.O Manager) 2. Do Duc Phong (Head Butler) 3. Ms Tracy(Metropole Lounge) 4. Mr Nguyen Dinh Tun (Personal Butler for Room 557) To the GM George Koumendakis, thank you and your team for the attention to detail in the operational areas of the Metropole Lounge, Housekeeping and Room allocation. We were offered a private tour of the bunker outside the regular timing by your Heartist Mr Tun, and an extra glass of champagne was offered despite evening cocktail hours being over. Your main Breakfast Restaurant Manageress was amazing, always happy to please and making small conversations with us. Welcome drink cocktails were excellent at Angelina. Your team were very proactive in helping us with booking of transport to Sapa and were always checking on us. We are so sorry we couldn’t remember all the names of all we have encountered, but their acts of kindness and genuine hospitality has touched us. Will definitely be back soon!

Dear RoysonEmmanuelKwan, We are absolutely delighted to receive your wonderful review and would like to extend our heartfelt gratitude for your kind words about your recent stay at Sofitel Legend Metropole Hanoi. It is truly a pleasure to have guests like you who appreciate the heritage and history of our hotel. We are thrilled to hear that our staff, including Tran Phuong Dzung, Do Duc Phong, Ms Tracy, Mr Nguyen Dinh Tan, and our Breakfast Restaurant Manageress, exceeded your expectations with their exceptional service. Our team takes pride in providing personalized attention to our guests, and it's wonderful to hear that you felt valued and cared for during your stay. We are particularly pleased that you enjoyed the Metropole Lounge and the services offered by our team, including the private tour of the bunker and the extra glass of champagne. Our team is committed to providing memorable experiences for our guests, and we're glad that you appreciated these special touches. We also appreciate your feedback about our breakfast restaurant and the excellent service provided by our team. We're happy to hear that you enjoyed the welcome drink cocktails at Angelina and that our team was proactive in helping you with booking transport to Sapa. We would like to thank you again for your wonderful review and for choosing Sofitel Legend Metropole Hanoi as your destination. We're thrilled to have guests like you who appreciate our heritage and history, and we look forward to welcoming you back soon. Best regards, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

legendary stay

Customer review rating 5.0/5

Giovanni M. Couples - Confirmed reviews ALL

we felt like sleeping in history. All the workers have been beyond incredible

Dear Giovanni M., We are absolutely delighted to hear that you had a legendary stay with us at Sofitel Legend Metropole Hanoi! It's wonderful to know that you felt like you were sleeping in history, surrounded by the rich heritage and elegance of our iconic hotel. We're thrilled to hear that our staff was able to exceed your expectations and provide you with exceptional service. We're proud of our team's commitment to providing unparalleled hospitality, and it's wonderful to know that they were able to make your stay truly unforgettable. We're also grateful for your kind words about our staff. They work tirelessly to ensure that every guest feels welcome and cared for, and it's wonderful to know that they were able to make a lasting impression on you. Thank you again for your review, and we hope to welcome you back again soon. We're always looking for ways to improve our services, and your feedback is invaluable to us. Best regards, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Great stay

Customer review rating 4.5/5

Gary O. F. Families - Confirmed reviews ALL

Great hotel and service with exceptional history

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Other web-users rate our hotel

  • 704 reviews 9.5/10 Location
  • 852 reviews 8.5/10 Room
  • 1,805 reviews 9.4/10 Service
  • 530 reviews 9/10 Food
  • 517 reviews 9.3/10 Vibe
  • 330 reviews 9.3/10 Breakfast
  • 265 reviews 6.2/10 Comfort
  • 140 reviews 9.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.