Mercure Hotel Den Haag Central 4 stars

Customer review rating (ALL Rating) 4.5/5 1,551 reviews

Mercure Hotel Den Haag Central - Image 1
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Description

Hotel extras

  • An ALLSAFE NSF Euro Consultants S.A. certified hotel.

  • Easily reached by both car and public transport

  • In the heart of the city with many nearby shops and cafes. Just 15 minutes from Scheveningen.

  • Restaurant, Bar and Terrace

  • Reception at your service 24 hours a day

Our accommodation(s)

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Hotel location

Mercure Hotel Den Haag Central

Spui 180
2511 BW DEN HAAG
Netherlands

GPS:52.076229, 4.317884

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

SPUI 180

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,551 reviews

TripAdvisor Rating  4.0/5  1,139 reviews

Certificate of excellence 2023

great

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

very nice staff!

Dear Guest, Thanks for your review about our hotel. We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments. We hope to welcome you back. All the best. Sara Abdelhalim, Front Office Supervisor

well located

Customer review rating 3.5/5

Noname Business - Confirmed reviews ALL

Need a restaurant. Very basic room

Dear Guest, Thank you for reviewing your recent experience. We are so glad that you enjoyed your recent stay with us. However, we are sorry that you felt our high standards of service weren't reached on this occasion. We truly value all feedback and rest assured, your comments will be reviewed with our team. We hope to welcome you back. All the best. Sara Abdelhalim, Front Office Supervisor

Excellent stay

Customer review rating 5.0/5

T P. S. Families - Confirmed reviews ALL

We are on vacation to Netherlands and hotel Mercure made our stay wonderful. They provided all support and hospitality to make the trip memorable. I strongly recommend hotel for its hospitality, personal touch, nice room with all facilities and location. Keep it up team Mercure!

Dear Pankaj, Thanks for your comment about your stay. We are glad to hear that you enjoyed your stay at our hotel and our team provided you with good service. We have noted your comment regarding breakfast and we will certainly take this into consideration. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

A hotel but no soul

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Biring hotel with nothing special

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear of your membership with our ALL – Accor Live Limitless loyalty programme and your esteemed Diamond status. It is always a pleasure to welcome our loyal guests. However, we regret to hear about the inconvenience you faced with the online check-in process. We strive to streamline our guests' arrivals and will review this process to ensure it is more beneficial. The style of our furniture is chosen to reflect both comfort and functionality, and we apologize if it did not resonate with your personal taste. Regarding the quality of our food and beverages, we take your comments seriously and are committed to providing a delightful dining experience; we will certainly pass your feedback to our culinary team. We are glad you found our cleanliness to your satisfaction, though we note there is room for improvement. Our team is dedicated to maintaining a high standard of hygiene and guest comfort. Additionally, we are proud of our sustainable development initiatives and hope they align with our guests' values. Rest assured, we are continuously working on enhancing all aspects of our guest experience and we are grateful for your insights, which are integral to our progress. We would be thrilled to count you among us once again. Kind regards, Sara Abdelhalim, Front Office Supervisor

Nice stay as usual - Fantastic location - Kind personnel

Customer review rating 5.0/5

Manu P. Couples - Confirmed reviews ALL

It is not the 1st time we are heading to The Hague ... But this Mercure hotel is the perfect location to discover the city ! Just a walk away from restaurant, bars, movies, theatre and shopping... and want to go to the seaside, the tram stops just 100m from the hotel. Everyone is kind & helpful... Thank you.

Dear Manu, Thank you for such a great review. It is wonderful to hear that you found our location was ideal and that you had an enjoyable stay. Our team sincerely appreciates your kind words, these encourage us to continue to provide outstanding service. We look forward to a return visit from you in the future. Best wishes, Sara Abdelhalim, Front Office Supervisor

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Other web-users rate our hotel

  • 803 reviews 9.4/10 Location
  • 981 reviews 7.7/10 Room
  • 845 reviews 9/10 Service
  • 22 reviews 6.3/10 WiFi
  • 471 reviews 8.3/10 Breakfast
  • 395 reviews 6.6/10 Cleanliness
  • 6 reviews 1/10 Wellness Area

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