Mercure Lyon Centre Château Perrache hotel

Mercure Lyon Centre Château Perrache hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,967 reviews

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Hotel extras

  • A quirky hotel in Lyon's Presqu'île, near the train station and services

  • High quality rooms and suites, some with views of Fourvière

  • Free fitness area available 7 days a week

  • 800 m² rooms for your meetings, seminars and events

  • A health protocol certified ALLSAFE by Bureau Veritas

ALLSAFE approved hotel

Hotel location

Mercure Lyon Centre Château Perrache hotel

12 cours de Verdun Rambaud, Esplanade de la gare
69002 LYON
France

GPS:45.749492, 4.824919

Telephone +33 4 72 77 15 00

Fax +33 4 78 37 06 56

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE 12.2

Whether you are meeting with colleagues or enjoying a meal with friends, indulge in the culinary delights prepared by our chef!

Our accommodation(s)

Enjoy the charm and elegance of our rooms and suites. Spacious and comfortable, they are equipped with high-end bedding, a minibar, a courtesy tray, a safe, and free WiFi (very high speed).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,967 reviews

TripAdvisor Rating  4.0/5  1,538 reviews

Good stay

Customer review rating 4.0/5

André N. Families - Confirmed reviews ALL

If you need garage remember to book in advance. Hotel is old but ok. Breakfast is ok, very local, but not special. Hotel restaurant is also ok, but nothing special. Staff is professional and helpful.

Large room plus great location

Customer review rating 3.5/5

Michael S. Couples - Confirmed reviews ALL

We stayed at this location in order to be near the train station and rental car return facilities.

Dear MICHAEL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwenaelle Drappeau Chef de réception

Great hotel and staff

Customer review rating 5.0/5

Marta P. Friends - Confirmed reviews ALL

My stay at Hôtel Mercure Lyon Centre Château Perrache was great. My friend and I stayed for only 3 nights and it was very short for this amazing hotel. The staff is excellent, very helpful and very professional. This hotel is located in an historic Art Nouveau building, very beautiful for architecture and art lovers.

Dear MARTA P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwenaelle Drappeau Chef de réception

Good stay

Customer review rating 4.0/5

Kathia Friends - Confirmed reviews ALL

Very clean, good location. Big rooms.

Dear KATHIA A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwenaelle Drappeau Chef de réception

Nice hotel , central. Good stay

Customer review rating 3.5/5

Jacqueline R. Friends - Confirmed reviews ALL

Good hotel. Reception not so good: my friend waited nearly an hour for her room which should have been ready at 15.00 but wasn't ready until 1600. This was not a good start. The room was ok- the curtain was not fixed properly. The bar was not adequately staffed on the ground floor as we had to search for somebody to serve us on 2 occasions.

Dear JACQUELINE R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwenaelle Drappeau Chef de réception

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Other web-users rate our hotel

  • 731 reviews 8.2/10 Location
  • 1,265 reviews 7.5/10 Room
  • 999 reviews 8.4/10 Service
  • 23 reviews 2.3/10 WiFi
  • 563 reviews 7.9/10 Breakfast
  • 315 reviews 8.3/10 Vibe
  • 273 reviews 7.3/10 Cleanliness

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