Mercure Lyon Centre Château Perrache hotel

Mercure Lyon Centre Château Perrache hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,879 reviews

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Hotel extras

  • A quirky hotel in Lyon's Presqu'île, near the train station and services

  • High quality rooms and suites, some with views of Fourvière

  • Free fitness area available 7 days a week

  • 800 m² rooms for your meetings, seminars and events

  • A health protocol certified ALLSAFE by Bureau Veritas

ALLSAFE approved hotel

Hotel location

Mercure Lyon Centre Château Perrache hotel

12 cours de Verdun Rambaud, Esplanade de la gare
69002 LYON
France

  • MAIN TERMINAL BUS STATION:  PERRACHE

  • LYON PERRACHE:  A PERRACHE

  • T1:  T1 PERRACHE

  • T2:  T2 PERRACHE

  • By plane

    LYON ST EXUPERY At 28km / 17 miles

  • By car

    SORTIE LYON-CENTRE-GERLAND At 4km / 2 miles

  • By car

    SORTIE PERRACHE-CHARLEMAGNE At 1km / 0 miles

  • By train

    LYON PART DIEU At 15km / 9 miles

  • By train

    LYON PERRACHE At 0km / 0 miles

GPS:45.749492, 4.824919

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE 12.2

Whether you are meeting with colleagues or enjoying a meal with friends, indulge in the culinary delights prepared by our chef!

Our accommodation(s)

Enjoy the charm and elegance of our rooms and suites. Spacious and comfortable, they are equipped with high-end bedding, a minibar, a courtesy tray, a safe, and free WiFi (very high speed).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,879 reviews

TripAdvisor Rating  4.0/5  1,529 reviews

Nice Location and classic style building

Customer review rating 4.0/5

Heeju K. Families - Confirmed reviews ALL

It has very good locatio in train station but it is little bit hard to find parking place. Parking place was fully booked and trafftic near hotel was very complicated. Except this parking, other thing was very nice and comfortable to stay

Dear HEEJU K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize that the indication to get access to the other parking was not clear enough. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwenaelle Drappeau Chef de réception

Charming and well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Charming old style hotel with modern comfort.

Dear Madam M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gwenaëlle Cheffe de réception

Warm welcome

Customer review rating 5.0/5

Colin Families - Confirmed reviews ALL

One night stopover in Lyon. Hotel was clean, quiet and lovely

Dear COLIN W., Thank you very much for this nice comment. We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable! It was a real pleasure to welcome you and we hope to see you again in Lyon very soon. Best regards, Gwenaëlle Cheffe de réception

It was ok.

Customer review rating 3.5/5

Naomi Families - Confirmed reviews ALL

Beautiful building situated close to Old Lyon and train station. Staff at reception were young and did not seem experienced or knowledgeable for a four star hotel. We were checked into a lovely corner room with a note welcoming a different customer. Only one robe, one set of towels and the sofa bed not made up for my daughter as was requested on my booking for three people. It was strange because I received an email earlier in the day saying my room was ready when this was clearly not my room. The front desk staff said they’d check and then made up the bed. No other robe, set of towels, or treat offered for the error. They did not seem worried about customer service. Very blasé welcome for platinum level all acor status. When asked, your reception staff suggested we eat supper at a terasse overlooking the second river located at Confluence, which was basically a food court. Not our idea of eating in Lyon and a very poor recommendation for guests staying at a four star hotel. Disappointing. They also could have told us about the tram instead of suggesting a 15 minute walk which was really a 30 minute walk. Not good customer service at all. Impossible to get a taxi in this city and so again, mentioning the tram would’ve been helpful as we discovered it on the last night. The room was clean. The breakfast was good each morning.

Wonderful stay

Customer review rating 5.0/5

Yasemin Families - Confirmed reviews ALL

Everything was great and thanks to all staff. Great location, great room.

Dear YASEMIN K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwenaëlle Cheffe de réception

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Other web-users rate our hotel

  • 704 reviews 8.1/10 Location
  • 1,201 reviews 7.4/10 Room
  • 960 reviews 8.3/10 Service
  • 22 reviews 2.8/10 WiFi
  • 531 reviews 7.5/10 Breakfast
  • 311 reviews 7.5/10 Amenities
  • 298 reviews 8.5/10 Vibe
  • 256 reviews 6.7/10 Cleanliness

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