Hotel Am Konzerthaus Vienna MGallery 4.5 stars

Customer review rating (ALL Rating) 4.7/5 1,264 reviews

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Description

Hotel extras

  • Enjoy your time in our newly renovated rooms.

  • We are sustainably certified by the EU Ecolabel and Austrian Ecolabel.

  • Discover fine dining in the 4-hood / 1-Michelin star restaurant Apron.

  • Free mineral water, wifi, coffee and tea in the rooms.

  • Concierge and porter service as well as on-site underground parking

Our accommodation(s)

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Hotel location

Hotel Am Konzerthaus Vienna MGallery

Am Heumarkt 35-37
1030 VIENNA
Austria

GPS:48.199693, 16.377311

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

APRON

With one Michelin star and four Gault Millau toques, APRON enchants with modern interpretations of Austrian cuisine. Chef Stefan Speiser is ranked among the 50 best chefs. Reservation is required.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,264 reviews

TripAdvisor Rating  4.5/5  153 reviews

Certificate of excellence 2023

Can’t wait to come back!

TripAdvisor rating 5.0/5

Merivalehousewife TripAdvisor review

The Suite was so chic and everything perfect. From the moment we arrived everything wonderful, especially the outstanding staff. However the most incredible experience was the dinner at Apron. It will be a life long memory how lucky were we!

Dear Guest! Thank you so much for your splendid review! I will definitely let my collegues know of your great compliments. I would love to pamper you again sometime soon! Hope to see you again. Best wishes Laureta

Very Nice hotell. God staff

Customer review rating 5.0/5

Minh T. L. Couples - Confirmed reviews ALL

Everything was excellent

Dear Minh Thu L., Thank you so much for your kind review and filling out our survey! I will definetly let my collegues know of your splendid compliments. I am happy to have made your stay memorable and hope to see you back with us soon. Best wishes Laureta

Good stay

Customer review rating 3.5/5

Mj Couples - Confirmed reviews ALL

Overall the stay was good, but could be improved. Pros - Modern decor - Great service - staff is friendly, professional and helpful - Good location Cons - Expensive for what you get. I found the breakfast very expensive as well (29€ per person) - Walls are very thin. We were beside the room where the cleaners have their supplies and could hear every word/noise they made starting at 6am the first night. The hotel couldn’t move us but after we mentioned it the next two mornings were a lot quieter.

Dear Mrs. J., We're thrilled you enjoyed our modern decor and experienced great service during your stay. We sincerely apologize for the noise issue you encountered and will make sure that your room is on the quieter end of the building. Your feedback is valuable, and we're actively addressing this matter to ensure a quieter and more pleasant stay next time. We hope to welcome you back for an even better experience soon. Warm regards, Laureta

Great stay, good service

Customer review rating 5.0/5

Neil Couples - Confirmed reviews ALL

Good location and warm guests, junior suite was beautiful.

Dear Neil, thank you for your review. We are happy to hear that you enjoyed your stay with us and that our location and service were able to live up to your expectations. We hope to welcome you again soon. Until then, stay safe and healthy! Kind regards from Vienna, Veronika Güpner | Front Office Agent

Be careful!

TripAdvisor rating 1.0/5

Amy L D TripAdvisor review

Bedbugs! We packed up and we were put in a different room after one night and several bites. We brought the dead bugs and a photo to the front desk. Our compensation was a small bottle of sparkling wine on our last day.

Dear Guest! We want to sincerely apologize for the inconvenience you experienced during your stay at our hotel. Your comfort and satisfaction are important to us, and we deeply regret that we fell short of your expectations. We appreciate your understanding in moving to a different room, and we are truly sorry for any discomfort you endured as a result of this situation. Also we are sorry that the compensation offered did not match the inconvenience you faced. Please feel free to contact us in case there is anything else you would like to share with us! Thank you for letting us know your concerns and we hope to have the chance to welcome you back and make amends for the past experience. Warm regards, Anna - Hotel Am Konzerthaus

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Other web-users rate our hotel

  • 933 reviews 9.4/10 Location
  • 1,053 reviews 8/10 Room
  • 1,068 reviews 9/10 Service
  • 19 reviews 9.3/10 WiFi
  • 740 reviews 9.2/10 Breakfast
  • 362 reviews 7.9/10 Cleanliness
  • 351 reviews 9.1/10 Vibe
  • 201 reviews 8.1/10 Food

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