فندق مركيور Mercure أمستردام سيتي 4.5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 3,478 أراء

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فندق مركيور Mercure أمستردام سيتي - Image 1
فندق مركيور Mercure أمستردام سيتي - Image 2
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فندق مركيور Mercure أمستردام سيتي - Image 4
Joan Muyskenweg 10, 1096 CJ أمستردام, هولندا

الوصف

خدمات الفندق الإضافية

  • شرفة تطل على نهر أمستل

  • على بُعد 15 كم فقط من مطار شيفول

  • تأجير الدراجات الهوائية متوفر

  • هذا الفندق لا يقبل الدفع نقدًا، فقط يتم قبول المدفوعات عبر البطاقة

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موقع الفندق

فندق مركيور Mercure أمستردام سيتي

Joan Muyskenweg 10
1096 CJ أمستردام
هولندا

نظام تحديد المواقع العالمي (GPS):52.335579, 4.913228

الهاتف
فاكس +31 20 694 8735

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  3,478 أراء

تقييم TripAdvisor  4.0/5  2,940 أراء

Enjoyable

ملاحظة Tripadvisor 4.0/5

Lyn B تقييم TripAdvisor المعتمد

We enjoyed our 3 night stay here.The hotel is situated on the outskirts of Amsterdam, so nice and quiet. Don't let the distance from the city centre put you off as transport links are excellent with trains running every 10 mins or so. Takes around 10 mins to get to the centre. Train station is about a 5 minute walk away from the Hotel. The hotel is modern and stylish, clean and comfy. The only real issue we had is that I booked what I thought was a double double. So, two double beds. Upon check in I was advised that we had a king-size bed and a sofa bed. My son is 6ft 3 and dangled off the edge of the sofa bed. If I had know the double double was a sofa bed I would not have booked the hotel in the first instance. However, we didn't let it bother us but just be aware if you are booking for more than two people. We didn't challenge it as we were told that this was all they had so changes couldn't be made anyway. Overall, a lovely hotel, very relaxed and in a nice area.

Dear Guest, Thanks for taking the time to share your opinions on your visit to our hotel. We’re glad you enjoyed our peaceful location and modern, comfortable rooms. Sorry for the confusion about the room setup; we’ll improve how we present this info. It’s good to hear you found our transport links efficient and the area relaxing. We look forward to seeing you on your next visit. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Poor management and interpersonal skills.

ملاحظة Tripadvisor 2.0/5

Kayla J تقييم TripAdvisor المعتمد

My partner and I recently stayed at the Mercure Amsterdam City Hotel and were unfortunately very disappointed with the service. We had booked a Classic Double Room which clearly stated it included a queen bed. Upon arrival, we were told there were no such rooms available and were initially given a room with one single bed for the two of us. When we went back to reception to explain this wasn’t acceptable, we were then offered a room with two single beds, which we were told was the final offer. The attitude from staff was essentially “take it or leave it,” with no apology or attempt to resolve the issue properly. On top of this, the bar staff were rude on multiple occasions — both when we tried to get drinks on our first evening and again the following day when ordering coffees. It felt unwelcoming and uncomfortable. The only positive from our stay was the housekeeping lady, who was genuinely lovely and friendly — a rare bright spot in an otherwise frustrating experience. Overall, the lack of professionalism and poor customer service really overshadowed the stay. We wouldn’t choose to stay here again.

Dear Kayla, Thank you for taking the time to share your feedback. We are delighted that our housekeeping team made a positive impression with their attentive and friendly service during your visit. However, we sincerely apologize that your experience fell short in some areas. While we always aim to provide comfortable accommodations matching guest preferences, we regret any inconvenience caused by availability. Our team is available 24/7 to address such matters directly and will reinforce communication protocols to improve clarity. Regarding the interactions at the bar, this does not reflect our usual standards of hospitality, and we will review this with the department concerned. Nevertheless, we are glad you appreciated the cleanliness of your room and the quality of our facilities. Your feedback helps us maintain these standards while addressing areas needing attention. We do hope to be able to welcome you back for a better experience. Wishing you a happy new year, Francis Windt, General Manager, Mercure Hotel Amsterdam City

ملاحظة أراء العملاء 4.0/5

Mohammed A. الأزواج - تقييمات مؤكدة لفندق ALL

جيد جدا والموقع بعيد عن الخدمات

مرحبًا أ/ محمد، شكرًا لمشاركة ملاحظاتك القيّمة حول إقامتك في فندق ميركور أمستردام سيتي. يسعدنا أن تجربتك العامة معنا كانت إيجابية. مع ذلك، نأسف لأن موقع الفندق لم يكن بالقرب من الخدمات التي توقعتها. نود أن نوضح أن فندقنا يقع على بعد 7-8 دقائق سيرًا من محطتا مترو تربطانك بمركز المدينة والمناطق الحيوية. نشكرك مجددًا على تقييمك الإيجابي، ونؤكد أن راحتكم تظل أولويتنا دائمًا. نحن فى انتظار زيارتكم القادمة Francis Windt, General Manager, Mercure Hotel Amsterdam City

Excellent Service and Modern Property

ملاحظة Tripadvisor 5.0/5

Roywidjaja تقييم TripAdvisor المعتمد

Very professional front desk staffs. Check in and check out were a breeze, all the front desk staffs were always eager to assist visitors in anything. Room was a good size, and the extra bed was ready and neatly made when we got into the room. This professional housekeeping has been a consistent hallmark of the ALL.Com properties during our trip since Brussels, Cologne and Amsterdam.

Dear Guest, Thank you for taking the time to review your stay. We’re glad our team made your arrival and departure seamless and that your room and extra bed met your expectations. Your praise for our consistent housekeeping across locations motivates us to maintain high standards. We look forward to seeing you again in the future. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Great stay in Amsterdam

ملاحظة Tripadvisor 5.0/5

Michael F تقييم TripAdvisor المعتمد

good day, i was really impressed with the hotel. the staff were so friendly, the breakfast was great and also the bar good. i stayed there for 3 nights and it was really great. yes, it was a bit out of the center of town but with 2 different metro stations near, it was easy to communicate. regards

Dear Michaelfx, Thank you for sharing your feedback about your recent stay. We're glad you enjoyed our breakfast, bar, and friendly service. It's great the nearby Overamstel and Spaklerweg metro stations made getting around easy. We appreciate you finding our location convenient despite being outside the city center. We hope that we have the pleasure of welcoming you back. With very best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

بالاشتراك مع TripAdvisor

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جميع فنادقنا في أمستردام

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.