فندق نوفوتيل أمستردام سيتي 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 3,859 أراء

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Europaboulevard 10, 1083 AD أمستردام, هولندا

الوصف

خدمات الفندق الإضافية

  • مركز مؤتمرات بمساحة 1300 متر مربع تقريبًا و17 قاعة اجتماعات

  • بجوار محطة القطار ومركز RAI للمؤتمرات

  • مطعم رائع وبار مريح

  • 20 meeting rooms

  • سهولة الوصول إلى الشواطئ بوسائل النقل العام أو السيارة

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موقع الفندق

فندق نوفوتيل أمستردام سيتي

Europaboulevard 10
1083 AD أمستردام
هولندا

نظام تحديد المواقع العالمي (GPS):52.333579, 4.888825

الهاتف
فاكس +31 20 646 2823

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  3,859 أراء

تقييم TripAdvisor  4.0/5  3,624 أراء

Service was above and beyond.

ملاحظة Tripadvisor 4.0/5

andrewlistak Couples - تقييم TripAdvisor المعتمد

We stayed here at the start of a longer journey to Italy with our dog and they couldn’t be more happy with how this hotel received us. We arrived early, before midday, and our was clean and ready. The front dest staff couldn’t be nicer and helped us with all our dog related questions. We will likely be staying here again one day as we continue to take our dog to Europe. Food was excellent, cocktails very good and good all around.

Dear Sir, Many thanks for this positive feedback. We are delighted that you enjoyed our service, the early check-in convenience, and the attentiveness of our front desk staff, especially regarding your dog's needs. It is great to hear that our culinary offerings and the variety of cocktails served at our bar lounge met your expectations and added to the enjoyment of your stay with us. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Restaurant at the hotel is a joke…

ملاحظة Tripadvisor 3.0/5

lovely m تقييم TripAdvisor المعتمد

The hotel it self was good, comfortable beds and rooms were very clean. The restaurant: was the worst ever, came back from a long day out, we ordered our food at about 7.pm…did not get our food until 9…the serving staff were arguing with the chef, service was so poor and the waiter was talking back to us, they said we could have some drinks on the house they never came… absolutely disgusting service. My daughter paid for breakfast, the service from staff were just terrible…first day they didn’t know were or what to do, spoke to a waiter and asked, their response was basically didn’t care and seem to be nursing some sort of hangover or a good night out….

Dear Guest, Thank you for the time you have taken to write a review. We are delighted that you found our beds comfortable and our rooms very clean. Ensuring the comfort and satisfaction of our guests is a priority, and it is rewarding to know that these aspects were appreciated during your stay. However, we are troubled to hear about the challenges you faced in our restaurant. We strive to provide exceptional service and it seems we fell short during your visit. We are sincerely sorry for the extended wait time for your meal and the less than satisfactory interaction with our staff. This is not the level of service we aim to deliver, and we will follow up on this with our team. Additionally, we regret that the breakfast experience did not meet your expectations. Rest assured, we value your feedback as it is crucial for us to continuously improve our guest experience. We hope you managed to take advantage of our hotel's location, which is conveniently situated near the Amsterdam RAI convention center and provides easy access to public transport, connecting our guests to the heart of Amsterdam and the surrounding attractions. We are hoping to welcome you back in the future. All the best. Manager on Duty

Novotel Amsterdan wery bad!

ملاحظة Tripadvisor 1.0/5

SALONG H تقييم TripAdvisor المعتمد

Disappointment at Novotel Amsterdam – Far from the Usual Novotel Standard Our stay at Novotel Amsterdam was a major disappointment. The hotel felt far too large to maintain the level of quality we usually expect from Novotel. The rooms were worn out and lacked the fresh feeling we have experienced at other Novotel hotels. For comparison, we would rate Novotel Hamburg 9 out of 10 stars, while Novotel Amsterdam barely deserves 2 stars. Novotel Bangkok Rangsit exceeded all expectations with a clear 10 out of 10 stars. The breakfast in Amsterdam was particularly poor, resembling a noisy food court rather than a proper hotel breakfast – mass-feeding guests without any attention to quality or atmosphere. This was in sharp contrast to the pleasant breakfast experiences we have had at other Novotel hotels. The service at the reception desk was also very disappointing. When I realized I had booked one night too few, I went down to extend our stay. I was promised an additional night for €200, but the next day, I found a note on our door asking me to return to reception. Suddenly, the price had increased to €300, claiming the hotel was now fully booked. A verbal agreement should always be honored (pacta sunt servanda), and this handling was both unprofessional and unacceptable. In summary, Novotel Amsterdam left us with a sense of stress, impersonality, and broken expectations. We cannot recommend this hotel and will be very hesitant to choose Novotel for future stays.

Dear Guest, Thank you for taking the time to share your review. We are genuinely disheartened to read that your stay at Novotel Amsterdam City did not live up to the high standards we strive to uphold. It is concerning to learn that the room did not provide the level of comfort and freshness you anticipated. We acknowledge that maintaining impeccable standards in all our rooms is essential, and we regret any deviation from this in your experience. Regarding your experience at breakfast, we aspire to offer a pleasant and high-quality dining experience, so it is disappointing to hear that we fell short of this during your visit. Our intercontinental breakfast buffet is designed to cater to a wide range of tastes and we are sorry if it did not meet your expectations. We also regret to hear about the miscommunication you encountered concerning the extension of your stay and the subsequent discrepancy in the rate provided. We understand that transparency and honoring agreements are the foundations of trust and customer satisfaction. While we are disheartened by your overall impression of stress and impersonality, we value the insights you have shared. These comments are significant to us as they direct our efforts to enhance our services and guest experiences. We look forward to welcoming you very soon. Best regards, Manager on Duty

Really not worth the price you pay

ملاحظة Tripadvisor 2.0/5

Cla13bdAD Solo travel - تقييم TripAdvisor المعتمد

The rooms are small, and the standard ones not adapted at all to business people (not even a tiny desk). If you are French, the TV channels are not for you: all European national channels are accessible (NL of course, and UK, Germany, Italy, Spain … even US and China), except the French ones. The sound insulation of the rooms is largely insufficient: I was unlucky enough to have a very noisy neighbor, snoring like a bear the whole night, waking up early and immediately having calls with the loudspeaker at full power, apparently with his wife in India… I know everything about my neighbor but I didn’t sleep! The noise of the lifts was also very present. The lighting system in the rooms is not practical and insufficient. Very tiny bathrooms with no space at all to put your things. Breakfast is quite complete but the jam distributors are nearly all empty and work very badly. For breakfast you should avoid the 8am rush hour when it’s hard to get a seat and the atmosphere is closer to a manufacturing plant than to a restaurant. The staff is kind and do their best, and the restaurant is good and pleasant for dinner, but these positive points do not offset the rest. Definitely not worth the price you pay!

Dear Mr Bdad, Thank you for taking the time to share your review. We are pleased that you found our staff kind and that you enjoyed dining at our restaurant URBN Food & Drink. Nonetheless, we regret to hear that certain aspects of your stay did not meet your expectations. We understand that room size is a significant factor for comfort, especially for business travelers, and we are sorry if you found the standard rooms not perfectly suited for your needs. Regarding the TV channels, we strive to offer a diverse selection with indeed Dutch, English, German, Italian, Spanish and Chinese channels. The French channels could be found from channel 43 onwards. Ensuring a peaceful environment is important to us, and we apologize for the disturbances from noise. For future stays, please consider our rooms on higher floors or those facing the city for a quieter experience, and do not hesitate to request earplugs for additional comfort. We recognize the importance of practical lighting and ample bathroom space and take your comments seriously as we continuously seek to improve our guest experience. Additionally, we acknowledge your observations on the breakfast service and will work to ensure that our offerings are fully stocked and accessible, even during peak times. Finally, we are delighted that the genuine efforts of our staff and the quality of our dinner service contributed positively to your stay. Our team is dedicated to providing a warm and welcoming atmosphere for all our guests. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Manager on Duty

Désagréable

ملاحظة Tripadvisor 1.0/5

Xavier D تقييم TripAdvisor المعتمد

During my stay at the Novotel, I was surprised by the unpleasant attitude of two people in charge of breakfast service. Their behavior was inappropriate and aggressive, even though I hadn't requested anything in particular. The service clearly needs to be reviewed to provide a better customer experience. 29 mars 2025 à 8h00

Dear Sir, Thank you for taking the time to share your review. During your visit to our hotel, you deserve a delightful dining experience, especially at the start of your day. We regret that the interaction with our breakfast service team did not reflect the high standard of hospitality we strive to provide. Our team values every guest's comfort, and it's disheartening to hear that we fell short in this instance. We extend our sincere apologies for any discomfort caused and are reviewing your comments with our team in order to enhance our service. The satisfaction of our guests during breakfast, which offers a range of freshly prepared dishes, is of utmost importance to us, and we take your observations seriously. We are dedicated to improving so that all our guests can enjoy their meals in a welcoming and courteous atmosphere. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Manager on Duty

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جميع فنادقنا في أمستردام

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.