Mercure Beaune Centre hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,831 reviews

Mercure Beaune Centre hotel - Image 1
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Description

Hotel extras

  • 5 minutes' walk from the historic city center and the famous Hospices de Beaune

  • The car park is free and secure, with electriccharging terminals

  • The M7 Restaurant and Bar with terraces: only fresh, seasonal produce

  • Heated and renovated swimming pool

  • ALL SAFE label coming soon.

Our accommodation(s)

Hotel location

Mercure Beaune Centre hotel

7 Avenue Charles de Gaulle
21200 BEAUNE
France

GPS:47.017036, 4.83775

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M7 RESTAURANT

The M7 restaurant welcomes you to Beaune; come and discover traditional, refined and regional cuisine that will delight adults and children alike.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,831 reviews

TripAdvisor Rating  4.0/5  1,497 reviews

Certificate of excellence 2023

Excellence in people, service and cuisine

TripAdvisor rating 5.0/5

alexander a TripAdvisor review

Excellence in people, service and cuisine Running a conference in the Mercure Beaune Centre is a perfect experience: from the organising team around Cassandre, the perfect crew at the welcome desk and the équipe in the kitchen and in the service (from morning breakfast to evening wine at the bar), simply everybody lived the Mercure culture at top level. Un très, très gran merci !

Great stay.

TripAdvisor rating 5.0/5

Graham N Solo travel - TripAdvisor review

The room was great. The staff were efficient and kind, especially one of the reception staff Pauline, who helped me extend my stay when needed. I do not hesitate to recommend this hotel to anyone visiting Beaune. This review process is odd though as it requires a minimum of 200 characters…good hotel though.

Not our first but probably our last stay.

Customer review rating 2.0/5

Fiona J. Couples - Confirmed reviews ALL

You care more about your corporate clients than others. Basically courtesy to inform us of changes not there. Spoiled what should have been a special stay

AN overall good stay

Customer review rating 4.0/5

George W. Families - Confirmed reviews ALL

Rooms was fine but an American traveller usually wants a facecloth to use in the shower. None was provided or available. In addition, the breakfast was not up to a 20+ Euro bill. It was ill attended, not at all having the level of content we have come to expect. Also, having a true French PD with just a croissant, coffee and juice would be a nice addition offered at a lower cost. Since breakfast not up to par, we ate elsewhere the following morning. Staff was excellent and ever so caring about our stay. Overall, a good stay, but not a great stay. If I am being too critical, forgive me. But as an ACCOR member for many years my expectations are at a level I have come to expect

Dear Sir W., We would like to thank you for taking the time to share your experience following your visit to our House. We are delighted to read that you had a pleasant stay with us, and we have taken note of your comment concerning our welcome products, we will pass this information on in order to improve the quality of our services. We regret that our buffet did not live up to your expectations. We would like to inform you that we also offer an express formula for €10, including a hot drink, croissant, and a cold drink, for a lighter and more affordable option. For any request, do not hesitate to contact our ambassadors who will be happy to assist you. We hope to have the pleasure of welcoming you again very soon and providing you with a memorable experience! Sincerely, Mederic Fauchille General Manager

A pleasant stay

Customer review rating 4.0/5

Paul M. Couples - Confirmed reviews ALL

We’ve stay at the Mercure Hotel in Beaune twice a year. It’s well positioned, the service is good & normally we have no reason to complain. However, the room we were allocated desperately needed maintenance work - scruffy table & settee, air conditioning which didn’t work due to a non-functioning thermostat & 2 windows couldn’t be opened. We were eventually given a new room after about an hour - thankfully. Apparently the rooms are being renovated, so it would have been better to have given us one of those!

Dear Sir M., Thank you for taking the time to share your impressions following your visit to our House. We are happy to read that our location close to the city center of Beaune and its famous Hospices gave you complete satisfaction, as well as the quality of our services. We apologize for the inconvenience encountered in your room. We are delighted to have been able to find a solution to make your stay more pleasant. We are happy to announce that a new wave of renovation is taking place in our house because our owners are very committed to offering you optimal comfort. We look forward to welcoming you again soon and providing you with a memorable experience! Sincerely, Mederic Fauchille General Manager

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Other web-users rate our hotel

  • 836 reviews 9.6/10 Location
  • 1,073 reviews 7.3/10 Room
  • 1,458 reviews 9.3/10 Service
  • 16 reviews 4.9/10 WiFi
  • 502 reviews 8.7/10 Breakfast
  • 297 reviews 8.2/10 Cleanliness
  • 161 reviews 9.1/10 Bar

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