Mercure Hotel Severinshof Koeln City 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 3.369 görüş

En iyi fiyat
garantisi
Mercure Hotel Severinshof Koeln City - Image 1
Mercure Hotel Severinshof Koeln City - Image 2
Mercure Hotel Severinshof Koeln City - Image 3
Mercure Hotel Severinshof Koeln City - Image 4
Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse, 50676 KOELN, Almanya

Açıklama

Otel ekstraları

  • Südstadt'ın ortasında sessiz bir avluya sahip 4 yıldızlı otel

  • Köln'de Severinstrasse'de Mercure Hotel

  • Nazik ve samimi personel

  • Soğuk ve sıcak yemekler ile zengin açık büfe kahvaltı

  • Köln'de son derece iyi toplu taşıma seçeneklerine sahip Mercure oteli

Konaklama olanaklarımız

Otelin konumu

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Almanya

GPS:50.929514, 6.957017

Telefon
Faks +49 221 2013666

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Otel barımızın rahat oturma odası atmosferinin keyfini çıkarın.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  3.369 görüş

TripAdvisor Derecesi  4.0/5  1.583 görüş

2023 mükemmeliyet sertifikası

Great hotel, spectacular breakfast

Tripadvisor puanı 5.0/5

Marcine H Couples - TripAdvisor onaylı yorum

Equidistance between both Koln park runs. Well maintained. Spacious. Fridge/tea making faciities in room. Breakfast had a wide range including plant based milks, yoghurt, cheese/ham. Close to some quaint, reasonably priced eateries.

Dear Marcine, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our well-maintained and spacious rooms, complete with the added conveniences like a fridge and tea-making facilities. It’s fantastic that our breakfast selection, including plant-based options, met your expectations—our team takes pride in offering a wide range of choices for all our guests. We’re also glad our central location worked out well for you, especially with the nearby eateries and easy access to both Köln park runs. We hope to welcome you back soon for another memorable stay! Kind regards, your Mercure Team from Cologne

Excellent place to stay in Cologne

Tripadvisor puanı 5.0/5

gurkpeter TripAdvisor onaylı yorum

This is a surprisingly good hotel. It is located conveniently 4 tram stops from both train stations. The young ladies at the reception and the (I guess) manager gentleman were all kind and professional. The gymn is a bit dated but spacious and the sauna is really a nice touch; just ask them to switch it on before you intend to go. Breakfast was quite nice with a few special touches, I would stay German standard (which is quite good). I recommend this place and would return next time I visit Cologne.

Dear Guest, Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us and found our location convenient. It's great to know that our reception team and manager made a positive impression with their kindness and professionalism. We appreciate your feedback on the gym and sauna and will certainly take your advice into consideration to improve our facilities. It’s wonderful to hear that you enjoyed the breakfast and found it up to German standards. Thank you for recommending us, and we look forward to welcoming you back on your next visit to Cologne! Best regards, your Team from Mercure Hotel Severinshof Köln City

Great hospitality

Tripadvisor puanı 5.0/5

Samet K TripAdvisor onaylı yorum

I had a fantastic stay at Mercure Cologne. The room upgrade was perfect, exceeding all my expectations. The service and cleanliness were impeccable. As someone working in the hotel industry, I know how challenging it is to maintain this level of excellence, and I truly commend the team. I will definitely choose this hotel again:)

Dear Samet, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a fantastic stay and that the room upgrade exceeded your expectations. It’s especially gratifying to receive such high praise from someone with your expertise in the hotel industry. We’re delighted that you found the service and cleanliness to be impeccable, and we truly appreciate your recognition of our team's efforts. We look forward to welcoming you back and providing another excellent experience in the future! Best regards, your Team from Mercure Hotel Severinshof Köln City

Avoid this Hotel at all Costs.- Unprofessional and Disrespectful Management & Staff

Tripadvisor puanı 1.0/5

Nael I TripAdvisor onaylı yorum

Shockingly unprofessional management, particularly Mr. Marc Flasche (Director / General Manager), furthermore, the overall service provided by the staff did not meet the standards expected from a Mercure hotel., and the entire experience was a nightmare!

Dear Guest, We appreciate your feedback and understand your concerns. We also acknowledge that you have already been in direct contact with our management team following your stay. As mentioned earlier, despite being fully booked, our Director, Mr. Flasche, made a special effort to accommodate your extended stay and offered you a discounted rate. Our intention was to ensure your comfort during a busy period. We value your input and are committed to continuously improving our services. If there is anything further you'd like to discuss, please feel free to reach out. Kind regards, your Mercure Team from Cologne Severinshof

Short stopover in Cologne

Tripadvisor puanı 4.0/5

Laufwein TripAdvisor onaylı yorum

Very friendly hotel with attentive service, excellente price value performance; Clean and large room with balcony. It is great to have the parking garage within the building. old center town in walking distance. Nice bar with very friendly service.

Dear Guest, Thank you for your review! We're delighted to hear that you enjoyed your stay with us, appreciated the attentive service, and found great value in our offerings. It's wonderful to know you liked the clean and spacious room, the convenience of our parking garage, and our friendly bar service. We hope to welcome you back on your next visit to Cologne! Best regards, Your Mercure Severinshof Team

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.359 görüş 9.1/10 Konum
  • 1.855 görüş 7.5/10 Oda
  • 1.668 görüş 8.4/10 Hizmet
  • 37 görüş 7.2/10 Wifi
  • 1.110 görüş 9.2/10 Kahvaltı
  • 837 görüş 6.9/10 Hijyen
  • 220 görüş 6/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Koeln şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.