Classificação clientes Avis (Classificação ALL) 4.4/5 2.222 comentários
Pullman Cannes Mandelieu Royal Casino
605 Avenue du Général de Gaulle, BP 50049
6211 MANDELIEU LA NAPOULE
Acesso: 1 km / 0.62 mi
Saída para a rodovia
Acesso: 2.99 km / 1.86 mi 5 min drive
Acesso: 5 km / 3.11 mi
Saída para a rodovia
Acesso: 5 km / 3.11 mi
Check-in a partir das - Check out até as
Os 213 quartos e suítes espaçosos têm vista para o mar ou para o campo de golfe, e terraço privativo. Todos os quartos oferecem TV de plasma 16/9.
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The Pullman. La Napoule. Superb
Classificação TripAdvisor 5.0/5
GordonCurrie Couples - Avaliação certificada TripAdvisor
An excellent modern hotel at the waterfront and only a short walk to the exclusive Marina with A great choice of restaurants, and close to the traditional village centre with its restaurants and bars The Pullman poolside restaurant is a delightful setting for luncheon,adjacent to the private beach. First class friendly service is a feature everywhere throughout this very attractive propertyl
Dear Mr CURRIE, All my team joins me to thank you for your nice feedback. Every morning we take the time to share the messages of our guests. Your message is a real source of inspiration and motivation for all of us and we look forward to seeing you again for the second times at the Pullman Cannes Mandelieu. Best regards. Marie Voyer Guest Experience Manager
Well located, spacious room, HORRIBLE F&B Services
Classificação TripAdvisor 2.0/5
Olinibu Família - Avaliação certificada TripAdvisor
nicely located, a little worn down, horrible breakfast service and pool services, very friendly employees at concierge, reception and housekeeping, people in the restaurants and bars as well as at pool are not at all guest and service oriented, horrible experiences at breakfast with dirty tables everywhere, empty buffet, very limited offer - terrible.
Dear Olivier, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Regarding our American buffet breakfast, we are very surprised by your comment because we offer a very varied and complete choice with quality products. Indeed, it consists in particular of an assortment of pastries, fresh breads and cereals, with organic jams, pancakes, madeleines and homemade cakes. We also offer a wide selection of fresh fruit and vegetable juices as well as regional and seasonal organic fresh fruit, hot drinks, eggs, salmon, gluten-free, detox, well-being, etc. Also, we always do our best to refill the buffet as quickly as possible, but it is true that at certain peak times, it may take us a little longer. We thank you for your understanding. In addition, rest assured that our team ensures the cleanliness and hygiene of the premises by carrying out daily checks on different occasions. Nevertheless, some of our hosts may sometimes prove to be less respectful of the work provided by our teams and may dirty common areas. We are sorry, this is beyond our control and we are always doing our best to remedy it quickly. Finally, we are delighted that you appreciated the efficiency and friendliness of our reception team, valets and chambermaids, we will not fail to pass on your compliments to them. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards. Marie VOYER Guest Experience Manager
Dont waste your money here.
Classificação TripAdvisor 1.0/5
Nenad J Couples - Avaliação certificada TripAdvisor
Not sure where to start from. Lets put good first, checkin was excellent no issues at all. Room is solid with sea view. It needs a lot of upgrades. Bathroom has some spots of mold. Outside pool is overcrowded and fenced with glass like you are in cage. On top of that you have to pay for a set of chairs to sit and lay by the pool/beach 35 euros a set. They dont come free. Food in the restaurant is below Zero rating. Strongly encourage not to waste money. Service is awful and slow. If you are a casino fan its inside the hotel, however they have one blackjack table, one roullet and one texas holdem. Thats it. Dealers are beyond unprofessional and non of them barely speaks any English. So yes, been here for 7 days, wasted money and will never return to this hotel. If you are planning to visit canne, go to a different hotel near city, don’t waste your money and time at this one.
Dear Nenad, Thank you for your message following your stay at the Pullman Cannes Mandelieu. We are sorry if your experience did not meet your expectations. Also, the deckchair service is chargeable as is the case in all 4* hotels on the Côte d'Azur. Of course, as a hotel guest you benefit from a preferential rate in low and high season. Nevertheless, we are lucky to benefit from an exceptional location "on the edge of the sea" which allows you if you prefer to settle on the public beach and enjoy the heated swimming pool with free access and the beach. This is now part of the public domain with the law on the coast, which is why we only operate the part in front of the hotel for the pitches on the sand and the other part, on the hotel property. Hard. Regarding the glass barriers around the pool, it is a legal obligation for the safety of children and now mandatory, even for private pools. Also, we are very surprised by your remark about the food in the restaurant because we usually get a lot of compliments. The Chef chooses for you the best products, organic, local and seasonal, in order to offer you a Mediterranean cuisine with slightly Asian accents. Do not hesitate to send us your comments in more detail, we will do our best to answer them. Despite this, we are delighted to read that you particularly appreciated your check-in and your sea view room. We hope to have the chance to welcome you again. Best regards. Gilles ELISSALDE General Manager
Can not wait to go back!
Classificação TripAdvisor 5.0/5
DomCor Família - Avaliação certificada TripAdvisor
3rd time there since 2015 and absolutely loved it. This resort really has everything you need. Great location outside the hustle and bustle of Cannes. A small beach that is only share with a few locals. Great restaurants onsite and within walking distance. Jet skiing less than 150 meters away. A few points to remember though. Seating around the pool has to be purchased. With 6 people in our group this was actually our biggest daily expense. I would really appreciate a discounted rate for longer stays or multiple people. Prices have gone up for everything in the last few years and this hotel is no exception. It is a wonderful experience but be prepared to spend!! Service apart from 1 or 2 blips was exceptional. Always a few staff that make the stay memorable in a great or bad way. The rooms are huge! I always like facing the city as you get to people watch while having a drink at night on the terrace.
Dear Guest, What a pleasure to read you! Thank you for these nice compliments. Indeed, we are just in the middle of the French Riviera, close to everything but still in a restful area. We are pleased that you enjoyed your stay thanks to our location “on the edge of the sea”, to our comfort of room with private terrace and to our dedicated staff. Regarding the beach, it is true that the sunbeds require a supplement, as all others 4* hotels on the French Riviera. As hotel guest, you benefit from preferential rates and it start at only 25€ per day in high season. We strive to provide you the best services, so if we can, stay assured that we will find you a sunbed. However, if you prefer, you can also sit on the public beach and enjoy our pool and free access to the beach. We are looking forward to have the pleasure to welcome you back soon at the Pullman Cannes Mandelieu. Best regards. Gilles ELISSALDE General Manager
"No Seabass, no room"
Classificação TripAdvisor 1.0/5
R4034FVcamilag Friends getaway - Avaliação certificada TripAdvisor
We had on our friend vacation the most terrible experience ever. We were staying for 20 days in all cote d azur and all the hotels were amazing and we went went to this one that we thought it was located in Cannes, but is located in Mandelieu, for starters the location is very far away from Cannes. The taxi drive is 30 min long and there are never taxis available around this area, the hotel staff constantly denying to call for taxis for us the guests, that we were staying in the suite with ocean view, which is one of the top rooms. Secondly in the restaurant we were waiting for hour and a half for our food, waiters very slow and unmannered. We were constantly asking for our food plates and they were saying 'they’re coming they’re coming’ after this hour and a half waiting my friend and I decided to leave and we went directly to the cashier to ask for our bill and they were charging us for the plates we never ate. Then I signed the bill and it was 29 euros. Once i did the checkout they were charging me for a bill I didn’t sign and plates we never ate. Long story short the managed was arguing with us telling us we have to pay because we ordered it even tho the waiters never brought it to the table. She just decided to add it to the bill behind our backs and the wrote in the invoice something. Then the manager on that day (16th of July) argued to us demanding to pay for the bill of the food we didn’t had in our table or threatening she will not give us our room. She quoted "No seabass, no room" next thing we know me and my friend are not welcomed anymore on the hotel because the manager decided in that moment that she will not give us another room night if we don’t pay for that food.
Dear Client, Thank you for your message, although we are very surprised. Indeed, we are delighted to benefit from a unique location "on the edge of the sea" in the Cannes basin just 10 minutes from La Croisette as stipulated on all the websites. Our team of valets is at your disposal to order taxis and you can even benefit from preferential rates with our “private driver” partners. Also, we would like to correct you, you had booked a classic room with partial sea view and not a suite. We are again very happy that you liked it. When you came to the restaurant, you sat down and demanded to be served when the service at the restaurant was over. We wanted you to be pleasant when taking your order and to serve you quickly. We have served you the starter. Then, you then decided to cancel a first course after 10 minutes, and when we brought the rest of your order to you 10 minutes later, you got up and decided not to eat the end of your meal . It is normal for you to be charged for this. In addition, faced with your dissatisfaction, you also wished to extend your holidays with us. It would have been with great pleasure, but as you knew since we informed you that morning, we were full. Indeed, the weekend of July 14th is a period of high tourist influx on the French Riviera. My team and I remain at your disposal. Wish you a lovely day. Best regards. Gilles ELISSALDE General Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price