Pullman Cannes Mandelieu Royal Casino

Dear Laura, Thank you for your comment, what a pride to have welcomed you for such an important event! We are delighted to have been able to make this moment unforgettable and I will not fail to share your feelings with all my team, and more particularly with that of the swimming pool. We hope to have the pleasure of welcoming you again for a "lovelystay" at the Pullman Cannes Mandelieu. Best regards. Gilles ELISSALDE General Manager

Dear Guest, What a pleasure to read you! Thank you for these nice compliments. Indeed, we are just in the middle of the French Riviera, close to everything but still in a restful area. We are pleased that you enjoyed your stay thanks to our location “on the edge of the sea”, to our comfort of room with private terrace and to our dedicated staff. Regarding the beach, it is true that the sunbeds require a supplement, as all others 4* hotels on the French Riviera. As hotel guest, you benefit from preferential rates and it start at only 25€ per day in high season. We strive to provide you the best services, so if we can, stay assured that we will find you a sunbed. However, if you prefer, you can also sit on the public beach and enjoy our pool and free access to the beach. We are looking forward to have the pleasure to welcome you back soon at the Pullman Cannes Mandelieu. Best regards. Gilles ELISSALDE General Manager

Dear Client, Thank you for your message, although we are very surprised. Indeed, we are delighted to benefit from a unique location "on the edge of the sea" in the Cannes basin just 10 minutes from La Croisette as stipulated on all the websites. Our team of valets is at your disposal to order taxis and you can even benefit from preferential rates with our “private driver” partners. Also, we would like to correct you, you had booked a classic room with partial sea view and not a suite. We are again very happy that you liked it. When you came to the restaurant, you sat down and demanded to be served when the service at the restaurant was over. We wanted you to be pleasant when taking your order and to serve you quickly. We have served you the starter. Then, you then decided to cancel a first course after 10 minutes, and when we brought the rest of your order to you 10 minutes later, you got up and decided not to eat the end of your meal . It is normal for you to be charged for this. In addition, faced with your dissatisfaction, you also wished to extend your holidays with us. It would have been with great pleasure, but as you knew since we informed you that morning, we were full. Indeed, the weekend of July 14th is a period of high tourist influx on the French Riviera. My team and I remain at your disposal. Wish you a lovely day. Best regards. Gilles ELISSALDE General Manager

Dear Client, Thank you for your feedback shared with kidness. First of all, you should know that our hotel is maintained throughout the year and paint touch-ups are done when necessary. Furthermore, we have opted for a warm and modern decoration, which delights our guests all year round. We are however surprised to read your remarks on the odors because it is very rare to have feedback on this subject. However, I will be sure to share them with my team to find out the cause. Otherwise, we are delighted that your stay went well and that you enjoyed our gym facing the sea, our spacious pool area and our breakfast with its fresh and local products. Looking forward to having the pleasure to welcome you again at the Pullman Cannes Mandelieu. Best regards. Gilles ELISSALDE General Manager

Dear Guest, We thank you for taking the time to share your experience with us. Concerning the prices of your stay, you should know that they correspond to our 4* standard according to the local market. Moreover, we maintain the hotel regularly, like the facade on the sea side that we have recently repainted. Also, our rooms and common areas of the hotel are carefully decorated and often described as modern and warm by our guests. However, everyone's taste is different. In addition, it is true that the sunbeds are not free, as is the case for all 4* hotels on the French Riviera. Of course, as a hotel guest, you benefit from a preferential rate. About the parking, the cost is 15€, knowing that it takes into account a valet service. In many other hotels in our region, the price is closer to 35€. However, if you wish, the free public parking at the bottom of the hotel is also open to you. Finally, as a Platinium member and like all our clients, our main objective is to serve you and make sure you are satisfied, however this is sometimes more complicated in busy periods. If you give us the opportunity to regain your trust, I can assure you that we will do our best to provide you the great experience that our guests enjoy every day. Best regards. Gilles ELISSALDE General Manager