Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.1/5 1,628 reviews

Best price
guarantee
Novotel Southampton - Image 1
Novotel Southampton - Image 2
Novotel Southampton - Image 3
Novotel Southampton - Image 4
1 West Quay Road, SO15 1RA SOUTHAMPTON, United Kingdom

Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym, heated swimming pool and sauna

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Telephone
Fax +44 23 8022 2158

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE PORTSIDE TABLE

Discover a culinary gem nestled within Novotel. The Portside Table is a haven for food enthusiasts. Immerse yourself in a world of delectable flavors, where skilled chefs craft culinary masterpieces with passion and creativity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,628 reviews

TripAdvisor Rating  4.0/5  2,453 reviews

Overpriced, out dated, disappointed

TripAdvisor rating 2.0/5

BeckyW042513 TripAdvisor review

The four starred Novotel chain hotel should be upscale with high standards, but this one in Southampton is a big disappointment. The restaurant staff are good but the front desk staff are lack of passion (cold sometimes). The hotel amenities are out dated; the central AC can’t be adjusted for individual needs and fans are provided for the stuffy climate which is unbelievable for a four starred hotel where room temperature can’t be adjusted when it’s unpleasant. Although gym is available for use, you need to ask the staff to access it since the combination code isn’t provided and the room key can’t be used. No room phones are available; they require the service requested to be done via WhatsApp which is very inconvenient. The location is OK since it’s close to a cruise terminal but it would be more fun to stay in the old town center where most of the restaurants and activities are located. The overall impression on Southampton hotels are they are overpriced due to lack of competition. They are old and out d with very limited amenities.

Great 👍

Customer review rating 5.0/5

Wendy F. Couples - Confirmed reviews ALL

Lovely hotel. Near everything and perfect for cruise terminal

Dear Wendy F., Thank you for your review. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Maëva Latchoumanin Front desk Team Member Novotel Southampton

Pre Cruise Stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Absolutely no complaints! Excellent room, dinner, and breakfast. Helpful and friendly reception and restaurant staff.

Dear David N., Thank you for your review. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Maëva Latchoumanin Front desk Team Member Novotel Southampton

good location

Customer review rating 4.5/5

Thomas H. Couples - Confirmed reviews ALL

good location for cunard terminal

Dear Thomas h., Thank you for your review. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Maëva Latchoumanin Front desk Team Member Novotel Southampton

Good Hotel, Rubbish Breakfast

TripAdvisor rating 3.0/5

Steve M TripAdvisor review

We used the hotel the night before our cruise. The receptionist was excellent, the room was clean and adequate and we were pre warned that there was a party on but it finished at 11.00pm and it was not a problem. We parked our car for 8 nights in the hotel carpark which was perfect. The taxi ride to the ship and back was about £9.00. The only reason for a 3* rating is the breakfast, it was below par and expensive, my recommendation would be to use TFI Friday, McDonalds or John Lewis for a cheaper option, all within easy walking distance. Other than the breakfast, this was a good stay.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 801 reviews 9.2/10 Location
  • 1,425 reviews 5.5/10 Room
  • 1,202 reviews 8.2/10 Service
  • 20 reviews 4.3/10 WiFi
  • 709 reviews 4.7/10 Comfort
  • 551 reviews 7.7/10 Breakfast
  • 550 reviews 5.9/10 Cleanliness
  • 395 reviews 6.2/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Southampton

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.