Mercure Hotel Hannover City 4 étoiles

Note Avis clients (Note ALL) 4.5/5 2 374 avis

Meilleur prix
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Mercure Hotel Hannover City - Image 1
Mercure Hotel Hannover City - Image 2
Mercure Hotel Hannover City - Image 3
Mercure Hotel Hannover City - Image 4
Willy Brandt-Allee 3, 30169 HANNOVER, Allemagne

Description

Les plus de l'hôtel

  • Hôtel certifié GREENKEY & BREEAM

  • Tradition et modernité : hôtel classé au riche passé historique, construit en 1889

  • 2022-2023 Nouveaux tapis, meubles, tableaux et lustres dans les chambres et les couloirs

  • Salle historique « Marienburg » datant de 1889 avec mobilier offert par la Reine Marie

  • Central, quiet & green location at Maschpark & Town Hall between Maschsee & city

Nos hébergements

Localisation de l'hôtel

Mercure Hotel Hannover City

Willy Brandt-Allee 3
30169 HANNOVER
Allemagne

GPS:52.366829, 9.740032

Téléphone

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

RELAX - FOOD, DRINKS & YOU

RELAX - FOOD, DRINKS & YOU. Profitez de l'ambiance lounge détendue de notre restaurant : hamburger Black Angus, salade César ou plat végétalien ? Vous y trouverez ce que vous cherchez !

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  2 374 avis

Note Avis clients 4.0/5

Rachel G. Professionnel - Avis confirmés ALL

Un séjour très agréable; seul bémol, le restaurant n’était pas ouvert durant mon séjour (à l’exception du snacking)

Dear Guest, Thank you very much for taking the time to share your detailed feedback with us 😊 We are delighted to read that you had a pleasant stay and especially appreciated our central location, the cleanliness, and the friendliness of our team. It is also wonderful to know that you felt well recognized as a valued Diamond member, this truly means a lot to us ✨ At the same time, we sincerely regret that our restaurant was not open during your stay and understand how this may have impacted your overall experience. Please note that our restaurant opening hours may vary depending on the week and the hotel’s occupancy levels. We truly appreciate your understanding and will also take your feedback into consideration as we continuously work to improve our services. We hope to have the pleasure of welcoming you again soon and providing you with an even better experience. Catalina Ortiz Front Office Shiftleader

Note Avis clients 4.5/5

Marie-helene B. En couple - Avis confirmés ALL

L’hôtel est très bien situé ,en bordure d’un parc dans un quartier calme. Le Personnel est sympathique et professionnel. Le petit-déjeuner est très bien.

Note Avis clients 4.5/5

Rachel G. Professionnel - Avis confirmés ALL

Chambre privilège très spacieuse et très bien équipée, restaurant pratique avec un bon rapport qualité -prix et un accueil toujours très agréable.

Dear Mrs. G., Thank you very much for your wonderful 9/10 review and for sharing your detailed feedback with us. We are delighted to hear that you enjoyed our beautiful location near the Rathaus and that your Privilege room met your expectations in terms of space and comfort. We would also like to sincerely thank you for your continued loyalty and for choosing our hotel for your stay. It truly means a lot to us. It is especially rewarding to know that you appreciated the friendly and attentive service from our team, particularly at the reception, bar, and restaurant. Your positive comments regarding the smooth booking process and the good value for money in our restaurant are truly appreciated. We hope to have the pleasure of welcoming you back again soon, whether for business or leisure. Kind regards Catalina Ortiz (Front Office Shiftleader)

Note Avis clients 2.0/5

Sebastien D. Professionnel - Avis confirmés ALL

Pas de mise en place du canapé lit pour les enfants le soir , j’ai du reclamer les draps et faire le lit moi-meme . Ca ne vaut pas le prix augmenté à la nuit en periode de salon agritechnica

Dear Sebastien, Thank you for sharing your feedback regarding your recent stay with us. We understand your concerns about the absence of room service during the Agritechnica and that the sofa bed wasn't prepared for your children upon arrival. We are sorry that you had to endure such experiences during the trade fair. We apologize for any inconvenience caused. Of course, we prepare the sofa bed for a family in advance and they do not have to make the bed themselves. We will be happy to clarify with our housekeeping team what happened. This procedure is in no way in line with our standards and requirements. We will also discuss the lack of room service with the service team. You are absolutely right, this is a service that a trade fair guest can expect. It's not nice that you had to fetch your food for four people yourself. Given the prices charged, we understand that you expect impeccable service. While we strive to ensure all amenities are in place, it appears there was a lapse in our service this time. Your comments are valuable as we continually work to enhance our guest experience. Please be aware that your experiences are an exception and we always strive to ensure that our guests feel comfortable with us. Thank you for your understanding. Julia Becker (Reservation Manager)

Note Avis clients 3.5/5

Margot S. Professionnel - Avis confirmés ALL

L'hôtel est bien, un peu cher lorsqu'on vient seulement y dormir mais le petit déjeuner à été très apprécié

D'autres internautes évaluent notre hôtel

  • 807 avis 8.5/10 Site
  • 1 011 avis 7/10 Chambre
  • 996 avis 9.2/10 Service
  • 15 avis 7.1/10 Internet
  • 666 avis 8.2/10 Petit déjeuner
  • 491 avis 5.9/10 Confort
  • 359 avis 8.1/10 Propreté
  • 191 avis 7.3/10 Repas

Dispensé par Trustyou

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