Mercure Hotel Hannover City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,161 reviews

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Description

Hotel extras

  • GREENKEY-certified hotel

  • Traditional and modern: Listed hotel with a historic past, built in 1889

  • 2022-2023 New carpets, furniture, paint & lighting in rooms and corridors

  • Historic "Marienburg" room from 1889, furnished as a gift from Queen Marie

Our accommodation(s)

Hotel location

Mercure Hotel Hannover City

Willy Brandt-Allee 3
30169 HANNOVER
Germany

GPS:52.366829, 9.740032

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DAS RESTAURANT

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: Black Angus burger, Caesar salad or something vegan? You will find what you're looking for!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,161 reviews

TripAdvisor Rating  4.0/5  727 reviews

Stop increasing your prices!

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I think you've reached the peak - 400 EUR a night for this room is the triple that you'd normally charge. Keep in mind that many companies don't have the money anymore to lift this burden... After asking for a toothpaste at the reception (forgot mine at home), it was quite ridiculous to get charged 1 EUR for this - after just paying 800 EUR for two nights... Do you know what impression you leave on your clients with such actions?

Nice location, good parking

Customer review rating 4.5/5

Georg M. Business - Confirmed reviews ALL

The check in lady could have been friendlier, but she was efficient. The rest of the stay was of a high quality. Very comfortable bed.Shame that there were n o newspapers, but that seems to be the way of all hotels these days.business

Good location

Customer review rating 4.0/5

Mrs T. Business - Confirmed reviews ALL

I had a brief stay in Hannover and the hotel satisfied the location requirements of being close to the lake, airport and company's address.

Dear Mrs.T., thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that our location was ideal for your visit to Hannover. It’s great to know that our proximity to the lake, the airport, and your company's address met your needs and contributed to a convenient stay. We would be happy to welcome you again on your next trip to Hannover. Best regards, Finja Brett (Duale Studentin)

Bare minimum service

Customer review rating 1.5/5

Gilles M. Business - Confirmed reviews ALL

Ev charger not working Restaurant very basic no menu change Service stiff Room ok Surprising low level for a hotel in Germany !

Dear Gilles M., We apologize for the inconveniences faced. Our charging station for electric cars was only recently installed and has not yet been put into operation. That is why we are not yet advertising it on our homepage. Our menu changes with the season. We are sorry if our menu does not suit you. Best regards Ann-Christin Koch Front Office Manager

Awesome experience!

Customer review rating 5.0/5

Dennis Friends - Confirmed reviews ALL

Everything was great!

Lieber Dennis, wir danken Ihnen vielmals für Ihre positive Bewertung zu Ihrem Aufenthalt im Mercure Hotel Hannover City. Es freut uns, dass das Ihnen Ihr Aufenthalt rundum gefallen hat. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Chantal Klattenburg Ass. Project Manager

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Other web-users rate our hotel

  • 892 reviews 8.7/10 Location
  • 1,083 reviews 6.9/10 Room
  • 1,073 reviews 9.1/10 Service
  • 15 reviews 7.1/10 WiFi
  • 712 reviews 8.4/10 Breakfast
  • 488 reviews 5.7/10 Comfort
  • 398 reviews 8/10 Cleanliness
  • 218 reviews 7.5/10 Food

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