이비스 앰배서더 서울 인사동 3성

고객 평점 (ALL 평가) 4.4/5 912 리뷰

이비스 앰배서더 서울 인사동 - Image 1
이비스 앰배서더 서울 인사동 - Image 2
이비스 앰배서더 서울 인사동 - Image 3
이비스 앰배서더 서울 인사동 - Image 4

호텔설명

호텔 추가 정보

  • 고궁과 명동이 가까운 호텔

  • 유료 주차(타워 주차 시스템, 1일 22,000원)

  • 만 3세부터 발생하는 조식 추가 요금은 현장에서 별도 지불입니다.

  • 우리 호텔은 지속 가능성에 전념하고 있습니다. 우리는 함께 더 나은 세상을 향해 나아가고 있습니다.

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호텔 위치

이비스 앰배서더 서울 인사동

종로구, 삼일대로30길, 31
03132 서울 특별시
대한민국

GPS:37.574364, 126.989443

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 회의실

TASTE

캐쥬얼하고 편안한 분위기의 테이스트 레스토랑(1층)에서는 신선한 재료의 다양한 음식을 즐길 수 있습니다

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  912 리뷰

TripAdvisor 평가  4.0/5  1,226 리뷰

The only thing to mention about this hotel is the location, everything else is disappointing

트립어드바이저 평점 2.0/5

angeladJ7270FU Friends getaway - TripAdvisor 인증 리뷰

Hotel room is very dated looks like hasn’t had a make over for 20 years, beds were okay but that was about it. Hotel won’t use central air conditioning just to save money, the air smells stale once walking in the room. Breakfast was over charged

Dear Mr. or Ms. angeladJ7270FU Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palace and Myeong-dong Thank you for choosing to stay with us and for taking the time to share your feedback. We are truly sorry to hear about the aspects of your stay that did not meet your expectations, particularly the condition of the room and the air conditioning. 1. We recognize the need for improvements and are pleased to inform you that we are planning facility upgrades in 2025 to enhance our guests’ experience. 2. Our hotel operates with a central heating and cooling system, and during seasonal transitions like this, we do not run the air conditioning as outside temperatures are lower, and some guests may feel chilly. Fortunately, our rooms are designed with windows that can be opened to allow fresh air circulation from outside. it seems that we were unable to suggest this option for improved air quality in the room. Your feedback is invaluable to us, and we hope to welcome you back in the future with a refreshed and improved experience. Thank you once again for your comments. Hasmin Hwang General Manager

위치 대박, 청결 좋음, 직원 친절

고객 평점 5.0/5

익명 가족 - 전체(All) 통지 확인

인사동, 익선동, 각 종 궁궐들을 두루 살펴보니 너무 지치다. 하지만 걸어서 3분이면 호텔 도착. 친절하고 깨끗한 넘 좋은 호텔

위치가 좋음

고객 평점 4.0/5

Branden L. 비즈니스 - 전체(All) 통지 확인

전반적으로 깔끔하게 괜찮았습니다.

Dear 고객님께 We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Needs an overall renovation

트립어드바이저 평점 1.0/5

Moana H TripAdvisor 인증 리뷰

Horrible, cramped and noisy. Was on 3rd floor. Lifts were ALWAYS full. Took about 4 lifts each time to squeeze 1 person in, couldn't fit luggage. Need a separate lift for those with luggage only. Water came up from drain in shower. Air-conditioning didn't work properly and had to go outside to cool down. Would never recommend to anyone.

Dear Mr. or Ms. moanah988 Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palace and Myeongdong Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience during your stay with us. During peak seasons, the increased number of guests can cause the elevators to become quite busy, resulting in longer wait times. We understand how frustrating this can be, especially when traveling with luggage. While we currently have all elevators in operation during high-occupancy periods, we are exploring ways to improve the flow, including the possibility of designating a separate lift for luggage to make the experience more comfortable for our guests. Regarding the air conditioning, our hotel operates on a central heating and cooling system, which adjusts according to the external temperature. We understand this may not have provided the optimal comfort for you, and I apologize for any discomfort this may have caused. Please know that as the General Manager, I take full responsibility for the fact that we did not meet your expectations. Your feedback is incredibly valuable to us, and we will use it to enhance our services and guest experience. We hope for the opportunity to better serve you in the future. Kind regards, Hasmin Hwang General Manager

A tad aged hotel in good location to explore historical areas

트립어드바이저 평점 4.0/5

tannythestar TripAdvisor 인증 리뷰

Hotel is in good location close to palaces, Buchon Hanok Village, and many eating places. Room is a bit small with a pretty tight bathroom and looks aged. Toiletries provided were only handwash and 2in1 body and hair. Some staffs were a bit unfriendly and had poor English while some were pretty good and efficient. Special shout to Joseph who was very welcoming and helpful.

Dear Mr. or Ms. tannythestar Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palace and Myeongdong Thank you for taking the time to share your feedback and for highlighting the positive aspects of our location. I’m glad to hear that you enjoyed the convenience of being close to the palaces, Bukchon Hanok Village, and various dining options. We understand that the room size and bathroom may not have met your expectations, and I apologize for any inconvenience this caused. While changes to the room size are limited, I am pleased to share that we have a refurbishment planned for next year. This will focus on enhancing the overall quality and comfort of our rooms, ensuring a better experience for our guests. Your comments regarding our staff's service are greatly appreciated, and we are committed to elevating the overall standard of service and language skills throughout the team. We are constantly working to ensure that every guest receives a warm and professional experience. Thank you also for recognizing Joseph’s efforts. Your kind words are a great source of motivation for him as a hotelier, and we will be sure to pass along your appreciation. We hope to welcome you back in the future and provide you with an improved experience. Kind regards, Hasmin Hwang General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,093 리뷰 9.5/10 위치
  • 849 리뷰 5.9/10 객실
  • 798 리뷰 9.1/10 서비스
  • 31 리뷰 1.9/10 인터넷 가격
  • 504 리뷰 3.7/10 안락함
  • 312 리뷰 7.2/10 청결도
  • 193 리뷰 6.3/10 편의 시설
  • 164 리뷰 5.9/10 조식

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