ibis Grenoble Université

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ibis Grenoble Université 3 stars

Customer review rating (ALL Rating) 4.1/5 394 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Friendly 24-hour reception

  • Close to the Grenoble university campus and the ring road serving the Grenoble area

  • Free WiFi access is available

  • Free private car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Grenoble Université

Rue de la Condamine, ZI de Mayencin
38610 GIERES
France

Telephone +33 4 76 44 00 44

Fax +33 4 76 51 03 58

Contact email

  • GARE DE GIERES:  26 MAYENCIN

  • TRAM UNIVERSITE:  B C.ROMAN-MAYENCIN

  • By plane

    GENEVA COINTRIN At 150km / 93 miles

  • By plane

    GRENOBLE SAINT GEOIRS At 50km / 31 miles

  • By plane

    LYON SAINT-EXUPERY At 100km / 62 miles

  • By car

    N°2 GABRIEL PERI At 1km / 0 miles

  • By car

    N°4 SAINT MARTIN D'HERES Z.I At 3km / 1 miles

  • By car

    N°5 EYBENS At 5km / 3 miles

  • By train

    GRENOBLE At 15km / 9 miles

  • By train

    GRENOBLE UNIVERSITES GIERES At 3km / 1 miles

GPS:45.186924, 5.779101

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR Non contractual photo

The Bar : a friendly place to get together at any time of day.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Grenoble Université

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  394 reviews

TripAdvisor Rating  3.5/5  393 reviews

A happy customer

TripAdvisor rating 5.0/5

robertyoung14 TripAdvisor review

My wife and I really enjoyed our time in the hotel. Great location, room a bit on the small side and some noise from passing traffic but otherwise all okay, The hotel was clean and tidy, very friendly staff and good food (buffet breakfast and evening table service). All told, the price represented excellent value.

Hello, Thank you for your comments following your stay in our hotel. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with all our team. Your satisfaction is the best reward for our staff who work day after day to offer you an impeccable service. We look forward to welcoming you again. The Ibis Grenoble University team

Good stay

Customer review rating 4.0/5

Thibault S. Families - Confirmed reviews ALL

Globaly good experience, all was ready on our arrival so no waist of time. Room was correctly clean by HSK and bring some happyness when you coming back from long day! Breakfast was great every morning. Staff was very polite and welcoming. Well done! I will mention only 2 negatives points: we arrived a bit late (2045) and requested some dinner but unfortunatly menu/choice was very limited and it was frozen food heated up (My croque-monsieur was still froze in middle!) maybe some additional suff will be welcome. On my last evening I went to reception to request some information for my next step travel and the receptionist was not able to help me with basic kind of questions when working in hospitality. And he politly asked me to leave the reception as he wanted to serve an other person, was a bit ambarassing situation and also frustrating to going back to my room without my information. It will be appreciate to have a bit more customer services/answer to information request. Appart this 2 points, our stay was enjoyable and great. Thank you to Ibis team! See you soon! Thibault

Good morning, Thank you for taking the time to write to us following your stay at ibis Grenoble University. We are sorry that the service and performance did not live up to your expectations and we would like to apologise to you. Ibis Hotels is committed to providing you with the highest quality of service during your stay, and therefore your feedback is very important to us. Please be assured that the necessary measures will be taken to improve the quality of service mentioned above. Once again, we thank you for your comments and hope to regain your trust during your next stay. We look forward to welcoming you soon. The Ibis Grenoble University team

Good stay

Customer review rating 4.0/5

Ralph Solo - Confirmed reviews ALL

It was very good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Grenoble University

Stinky rooms, hotel in dire need of renovation

Customer review rating 1.5/5

Mostergr Families - Confirmed reviews ALL

Ibis hotels are usually okay for an overnight stay, but this one is run down and needs to be renovated, or demolished. Our room stank of stale cigarette smoke, despite the whole hotel being non-smoking in theory. We asked for another room, and got one which stank slightly less, but we still had to sleep with the window open despite the cold because of the stink of cigarette smoke. I would have given a rating 1/10, except the staff was very friendly and professional.

Hello Mr. O., Thank you for taking the time to write to us following your stay at ibis Grenoble University. We are sorry that the service and the performance were not up to your expectations, and we ask you to accept our most sincere apologies. Ibis Hotels is committed to providing you with the highest quality of service during your stay, therefore your feedback is very valuable. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during your next stay. We look forward to welcoming you soon. The Ibis Grenoble University team

Tb

Customer review rating 4.5/5

M. Business - Confirmed reviews ALL

Ras

Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Grenoble Université. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs L'équipe Ibis Grenoble Université

Good stay back

Customer review rating 4.0/5

Christophe P. Business - Confirmed reviews ALL

Was good to come back in hotel after long time of non travel in the area

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ibis Grenoble Université

Disappointing for an Ibis Rouge

TripAdvisor rating 2.0/5

Escape74917 Solo travel - TripAdvisor review

I was given a bigger room than I booked, but the 2nd bedroom had a huge stain in the middle of the carpet. The bathroom had a great deal of mould on the ceiling, and there was very little space. I have to say I was hugely disapointed, having stayed in both blue and red Ibis hotels in the past. I could have saved my money and stayed in the B&B hotel next door. Breakfast was very poor, low quality products and not cereals except chocolate ones. Very few pastries left at 8am.

Disappointing room

TripAdvisor rating 3.0/5

skibadog Friends getaway - TripAdvisor review

The room was very small, twin beds were about 3cm apart, no kettle in the room and smelt musty on arrival. However, good hot shower and a fantastic view. Breakfast was top class with a very good choice, and friendly polite staff.

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

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