Mercure Lille Centre Grand-Place Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,396 reviews

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Mercure Lille Centre Grand-Place Hotel - Image 1
Mercure Lille Centre Grand-Place Hotel - Image 2
Mercure Lille Centre Grand-Place Hotel - Image 3
Mercure Lille Centre Grand-Place Hotel - Image 4
2 boulevard Carnot, 59000 LILLE, France

Description

Hotel extras

  • Boutique hotel in the heart of Lille.

  • Train stations within 10 minutes' walk.

  • Certified Green Key

  • "Cuisine Lounge": catering to make you feel at home.

  • Public parking lot (Opéra) near the hotel.

Our accommodation(s)

Hotel location

Mercure Lille Centre Grand-Place Hotel

2 boulevard Carnot
59000 LILLE
France

GPS:50.638104, 3.065183

Telephone
Fax +33 3 20 14 71 48

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Cuisine Lounge

Relax in our cozy, laid-back bar and choose from its selection of Mercure wines. Try our cocktails and gourmet wines, or share a charcuterie platter with friends. Our team is always there to greet you with a smile!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,396 reviews

TripAdvisor Rating  4.0/5  1,559 reviews

Certificate of excellence 2024

Great location, staff were friendly and helpful

Customer review rating 4.5/5

Suzanne L. Couples - Confirmed reviews ALL

Lovely stay at your hotel, little disappointed with the room as overlooked a wall. Apart from that was a lovely stay all the staff were very friendly, would definitely return.

Well located.

Customer review rating 4.0/5

Sharlene Families - Confirmed reviews ALL

We stayed here for one night and reserved 2 rooms. We took the option of an early check in ( 30€) for one of the rooms. We called for the nearest parking and they said they did not have a room available for early check in. This was not mentioned on the Accor site. The manager on duty was very kind and called us 30 mins later to say that he had one available. He was going to upgrade us but a room was available so he gave us the room we reserved so we did not have to wait. Location is great, you can’t beat it. However the rooms/ bathrooms need an upgrade. The bathroom floors , walls etc all have very visible signs of wear. The rooms itself feel more like an Ibis. That said , everything was spotless and the bed very comfortable. The AC I think was on it’s last legs. We live in France, my husband is French, we are not looking for a cold room. I don’t want to imagine the room with warmer weather ( more than 25 degrees) Everyone we met was lovely. We’ve stayed in several Mercure hotels and this was the one that needs the most work. The others were nearly if not the level of a Novotel. It’s a beautiful building in a great area. It’s worth the updating work.

Good location

Customer review rating 3.5/5

Louise Couples - Confirmed reviews ALL

Hôtel was clean , and staff were friendly. The room was perfectly fine, however we felt the furniture was mismatched and oddly placed for a four star.

Well located, awful a/c

Customer review rating 2.5/5

John Families - Confirmed reviews ALL

One-night stay en-route to Calais. It's a great location near the Grand' Place and very near covered secure parking. The main lobby and staircase has some character too. But the a/c in both our rooms was awful, especially our children's room where it was a horrible stuffy sauna despite being turned to as cold as possible. Nobody slept.

Very bad

Customer review rating 0.5/5

Lalit G. Friends - Confirmed reviews ALL

Air conditioning not working properly Mosquitoes Breakfast was horrible. No hot meal for vegetarian

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Other web-users rate our hotel

  • 519 reviews 9.6/10 Location
  • 773 reviews 5.8/10 Room
  • 677 reviews 9/10 Service
  • 6 reviews 9.5/10 WiFi
  • 432 reviews 4.7/10 Comfort
  • 356 reviews 7.3/10 Breakfast
  • 182 reviews 6.8/10 Cleanliness
  • 101 reviews 3.8/10 Food

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All our hotels in Lille

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.