Novotel London West 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 1.924 görüş

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Açıklama

Otel ekstraları

  • Tüm konferans ihtiyaçlarınız için 33 toplantı alanı

  • Tüm odalarda ücretsiz WiFi bağlantısı

  • Tam donanımlı fitness merkezi

  • Hammersmith Metro İstasyonu'ndan 3 dakika yürüme mesafesinde

  • Harrods ve Hyde Park'a kısa metro yolculuğu

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Otelin konumu

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDRA
İngiltere

GPS:51.492115, -0.219759

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  1.924 görüş

TripAdvisor Derecesi  4.0/5  5.567 görüş

almost a 5 star review

Tripadvisor puanı 4.0/5

Dinglejohn TripAdvisor onaylı yorum

Stayed here the weekend before Christmas and really enjoyed our stay. First room we were given had what looked like dried blood on the carpet, obviously this wasn't the best start to our break. We complained to customer service girl and to our surprise it was something she was already aware of and explained that it was spilled hair dye from the previous guests (hotel wasn't full so why give to another guest until cleaned up). We insisted on changing rooms as my wife was convinced it was dried blood) There was no apology for any inconvenience this caused, but we did change rooms. Rooms themselves were comfy and the new room well maintained. There were lots of small touches that made our stay enjoyable, sweet trolley, dj in bar, great christmas decorations, but the best was a separate area for Accor members at the breakfast buffet. We are gold members, so we enjoyed the less hectic breakfast we had in there. The whole hotel seemed well maintained. The staff we encountered were always pleasant, might use again, but initial encounter with guest relations and her attitude to changing our room, did let the hotel down

Overcharged by hotel, deposit still not refunded after 2 weeks, and no response to emails

Tripadvisor puanı 2.0/5

Amanaturalis Aileler - TripAdvisor onaylı yorum

It was the worst date to stay at this hotel . TOO expensive for the quality. The original booking amount was *727.64 USD* (GBP equivalent) for two nights. However, at check-in, an additional *deposit* was added, and my card was charged a total of *870.76 USD*. I understood this deposit was to cover potential incidentals. During my stay: 1.⁠ ⁠Part of this deposit was used for a *breakfast on December 31st*. 2.⁠ ⁠The *breakfast for January 1st* was paid separately (30 GBP or approximately 37 USD). On January 1st, I noticed a discrepancy and inquired about it. I was informed that there was a misunderstanding regarding the deposit amount and was reassured that any remaining balance from the deposit would be refunded at checkout. Unfortunately, to date, I have not received the refund.

2nd Time of Staying

Tripadvisor puanı 5.0/5

C K TripAdvisor onaylı yorum

This is the 2nd time I've stayed at this hotel and I've always found the staff to be very accommodating and friendly. We were attending a function close to the hotel in the mid afternoon and arrived a little early in the hope we coulr check in to get changed, which was no problem at all. Room was clean and tidy and breakfast the following morning had a wide variety of choices. Will definitely use again.

Dear Guest, Thank you for this great review. We are thrilled to hear that your stay with us was once again up to your expectations. We are delighted that you found our staff to be accommodating and friendly, and that the early check-in process was smooth and convenient for your needs. It is great that the cleanliness of your room added to the comfort of your stay. Moreover, we are pleased that the breakfast options at our Aroma Restaurant provided you with a satisfying start to your day. We look forward to welcoming you back soon. Kind regards, Anastasios Agiannitis, Guest Relations Manager

Not recommended if you need invoice

Tripadvisor puanı 2.0/5

Michal M TripAdvisor onaylı yorum

Nice hotel, good location and services, but since beginning of December they are not able to provide invoice for the stay. I have been asking for this at checkout and send already 5 request via webpage. No feedback at all and also not possible to contact by phone.

Lovely Novotel in heart of Hammersmith

Tripadvisor puanı 5.0/5

Cormac O Friends getaway - TripAdvisor onaylı yorum

First time staying in Hammersmith and I would happily stay here if I come back, We arrived early and luckily our room was available, Room was very nice and shower was excellent.Very nice bar was the icing on the cake, Hotel being 5 minutes walk from Hammersmith station is super handy.

Dear Cormac, Thank you very much for this kind review of your recent stay. We are truly pleased that your stay at our hotel was a satisfying one. We are delighted that you found your room to be very comfortable and the shower to your liking. It's great to know our Lounge Bar provided a wonderful spot for you to unwind. Additionally, we appreciate your recognition of our convenient location, just a stone's throw from the Hammersmith station, making your travels around London easier. We look forward to seeing you again soon. Best regards, Anastasios Agiannitis, Guest Relations Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 2.141 görüş 9.4/10 Konum
  • 2.788 görüş 6.3/10 Oda
  • 2.935 görüş 8.1/10 Hizmet
  • 63 görüş 6.9/10 Wifi
  • 1.161 görüş 8.4/10 Kahvaltı
  • 1.045 görüş 6.3/10 Hijyen
  • 59 görüş 8.9/10 Wellness Bölümü

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