Mercure London Hyde Park Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 861 görüş

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Mercure London Hyde Park Hotel - Image 1
Mercure London Hyde Park Hotel - Image 2
Mercure London Hyde Park Hotel - Image 3
Mercure London Hyde Park Hotel - Image 4
8-14 Talbot Square, Paddington, W2 1TS LONDRA, İngiltere

Açıklama

Otel ekstraları

  • Sakin bir bahçe meydanında bulunan otel Paddington istasyonuna yürüyerek 2 dakika mesafededir.

  • Hyde Park'ın hemen yanındaki otel, Heathrow havalimanına yalnızca 15 dakika mesafededir.

  • Modern bir dokunuşa sahip Victoria dönemi binası yüksek tavanlarıyla konak atmosferi sunar.

  • Lüks banyo malzemeleri ve Nespresso makineleri ve bar, restoran ve spor salonu bulunur.

  • Özel etkinlik planlayıcılar dahil olmak üzere 50 delegeye kadar toplantılar ve etkinlikler.

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Otelin konumu

Mercure London Hyde Park Hotel

8-14 Talbot Square, Paddington
W2 1TS LONDRA
İngiltere

GPS:51.515033, -0.174291

Telefon
Faks +44 20 7341 7676

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

Bella Italia Paddington

Her gün kahvaltı, öğle ve akşam yemeği için tüm gün açık restoran. Sıcak atmosferi, istisnai hizmeti ve lezzetli İtalyan yemeği seçenekleriyle restoranımız dinlenmek ve yenilenmek için ideal bir yerdir. Klasik İtalyan Yemeğini Londra'ya getiriyor.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  861 görüş

TripAdvisor Derecesi  4.0/5  1.024 görüş

2024 mükemmeliyet sertifikası

Location

Tripadvisor puanı 3.0/5

631fazela Friends getaway - TripAdvisor onaylı yorum

Rooms were a bit small but we'll maintained. Staff were friendly and helpful. Close to paddington station and buses. Walking distance to Buckingham place, Harrods, Notting hill, Oxford street and surroundings. Heathrow trip to padding was good and hotel was 5 mins away.

Dear 631fazela, Thank you for your detailed review! We're pleased to hear that you enjoyed our convenient location and found our rooms well-maintained, despite their size. It's great to know that our friendly and helpful staff made a positive impact on your stay. We're glad you appreciated the proximity to Paddington Station, buses, and popular attractions like Buckingham Palace, Harrods, Notting Hill, and Oxford Street. We're also happy to hear that your trip from Heathrow to the hotel was smooth. We look forward to welcoming you back in the future. Kind Regards, Imed Chikhaoui

Surprise Package

Tripadvisor puanı 4.0/5

Mark_MichelleHull TripAdvisor onaylı yorum

This stay of 2 nights was booked as an Xmas London visit surprise. It certainly was as my wife sorted the booking and also my son and his partner who had stayed 3 times before and recommended it to her. Once the Tube trip was sorted out and a few wrong turns before we arrived at Sussex Gardens the traditional Victorian looking building in a lovely open garden Cul-De-Sac didn't disappoint. Cold, tired and a bit tetchy after a difficult journey, the smart sharp welcoming decor of the reception and the efficient well presented receptionist soon filed off the sharp edges and we were directed to our 5th floor "cosy room" The lift, smart and quick 3 person occupancy up to a narrow corridor 5th floor which is in fact encroaching on the high buildings roof space which our sloping walls confirmed took us to our room. Key card entry as is standard new opened a door to a well, but bijou appointed room. Good use of 2 huge glass sliding doors hiding the wardrobe and facilities area which consisted of Iron, kettle, plenty of tea, coffee, chocolate and milk portions and a FREE minibar. One small, but very welcome chilled bottle of Cava was waiting to greet us and the flutes ready to be filled. Next to the cava were 4 cans of Coca Cola, 2 cartons and water and 2 cartons of fresh (and very nice) orange juice. Shower room, clean and complemented with the usual shampoo and shower gel as well as a range of Hygiene accessories such as shower caps, razors, toothbrushes and slippers. The Shower Power was hot and as spot on as the fluffy towels Lovely soft beds and fresh linen, huge TV, good selection of lighting options from bed lamp to flood to spotlight. The Restaurant and Breakfast location was not as good. Breakfast in the Italian eatery, a short walk through the hotel was a bit his and miss. Expensive (even for London) compared with the below average quality left us a little baffled as to how the two could be connected. Erratic service given that our breakfast tea arrive well into our food service which was luke warm but was delivered incorrectly the first time. One of the service staff had a bit of an attitude whereas he was more bothered with his "look and self indulgent preening" than he was in doing his job. The other downside was the room service. We were woken up the first morning by a cleaner and told she needed to clean the room (9:30 am). We told her we were not ready. Later the same day and despite the "DO NOT DISTURB" sign was on, she actually just opened our door and walking in, to bring us 2 cartons of water she forgot to refill the minibar bar with. I was sat in my underwear. "So what's the point of a DO NOT DISTURB sign I asked myself. The next night she did the same but this time the door stop lever was on. She knocked this time at apx 8pm (DO NOT DISTURB sign STILL ON) just to ask if we were happy with the room cleaning. Hotel superb, Food not so, Room cleaning staff need training.

Dear Mark-MichelleHull, Thank you for sharing your detailed review. We're delighted to hear that you enjoyed many aspects of your stay, especially the welcoming reception, the cozy room, and the thoughtful amenities like the complimentary minibar and hygiene accessories. We apologies for the inconveniences you experienced with the breakfast service and room cleaning staff. Your feedback is invaluable, and we will address these issues to improve our service. We strive to provide a seamless and enjoyable experience for all our guests, and your comments will help us achieve that. We hope to welcome you back in the future and provide an even better experience. Thank you for choosing our hotel for your London visit. Kind Regards, Imed Chikhaoui

The best night porter in the city

Tripadvisor puanı 5.0/5

Maps41578 İş - TripAdvisor onaylı yorum

Wonderful service from Vitek in the night reception. A real credit to the company and he makes me a convert to this great boutique hotel in the centre of London. Sometimes in business when you are tired and miss your family you just meet people who make life worth living.

Dear Maps41578, Thank you for your heartfelt review! We’re delighted to hear about the exceptional service you received from Vitek. It’s wonderful to know that he made such a positive impact on your stay and helped you feel at home. Your kind words are truly appreciated and will be shared with him. We look forward to welcoming you back to our boutique hotel in the heart of London. Kind Regards, Imed Chikhaoui

Convenient Location Near Paddington Station

Tripadvisor puanı 4.0/5

Karla G TripAdvisor onaylı yorum

For this trip to London, I wanted to try a hotel near Paddington Station, as I was planning to take the Heathrow Express. After some research, I found Mercure Hyde Park, which is just a block away from the station—a super convenient location, both for getting to/from the airport and exploring the city. While the location is great, I did feel that the area near Talbot Square felt a bit unsafe when returning to the hotel in the evenings. I later discovered a hallway that connects to Hotel Indigo’s lobby—a great shortcut if you want to avoid that entrance at night or don’t want to navigate the corner with luggage. My room had all the basics and was a decent size for me as a solo traveler, though it might feel tight for two people. The hallway leading to the room was narrow, but I assume that allowed for more spacious rooms. Despite being next to the lift, I wasn’t bothered by noise—only the occasional sound of other guests coming and going, but nothing from the lift itself. Nights were quiet and restful. The minibar beverages were complimentary, which was a lovely touch that added to the experience! Breakfast was fantastic! The variety of options and the additional mini-buffet (juice, fruit, yogurt, cold meats, etc.) were satisfying and a great way to start the day! The front desk team was friendly and accommodating, especially when I asked to have my bill split and emailed in two parts—they went the extra mile, which I appreciated for managing my expenses. I would stay here again if I’m traveling solo and want to be near Paddington. However, for families, I’d suggest considering other options, as the rooms can feel a bit tight.

Dear Karlagalvanv, Thank you for your detailed review! We’re thrilled to hear that you enjoyed your stay at Mercure Hyde Park Hotel and found the location so convenient for your travels. It’s great to know that the room met your needs as a solo traveler and that the complimentary minibar beverages added to your experience. We’re also glad our front desk team could assist you with your billing request. Your tip about the hallway shortcut through Hotel Indigo’s lobby is very helpful for future guests. We appreciate your recommendation and look forward to welcoming you back on your next visit to London! Safe travels! Kind Regards, Imed Chikhaoui

Helping hand

Tripadvisor puanı 5.0/5

Juliane B TripAdvisor onaylı yorum

We had a change in travel plans due to family issues in the USA and we had booked to stay for three nights but had to cancel our booking on the day we arrived. The hotel were incredibly helpful in helping us out by cancelling the booking and refunding us the funds minus a fee. I cannot thank them enough for their understanding.

Dear Julianeb564, Thank you so much for your kind words. We understand that unexpected changes can happen, and we’re glad we could assist you during a challenging time. Our team always strives to provide the best service possible, and it’s heartening to know that our efforts made a difference for you. We hope to welcome you back in the future under better circumstances. Kind Regards, Imed Chikhaoui

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