Mercure Londra Paddington 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 1.097 görüş

Mercure Londra Paddington - Image 1
Mercure Londra Paddington - Image 2
Mercure Londra Paddington - Image 3
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Açıklama

Otel ekstraları

  • Green Key sertifikalı çevre dostu 4 yıldızlı otel

  • Heathrow Havalimanı'na 15 dakika tren yolculuğu mesafesinde, Paddington İstasyonu yanında

  • 24 saat açık spor salonu, İtalyan-Amerikan restoranı, popüler var, ücretsiz WiFi ve klima.

  • Şehrin en büyük kraliyet parkı Hyde Park'a 5 dakikalık yürüyüşle ulaşabilirsiniz

  • En fazla 40 katılımcı için uygun tam donanımlı konferans odaları

Konaklama olanaklarımız

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Otelin konumu

Mercure Londra Paddington

144 Praed Street, Paddington
W2 1HU LONDRA
İngiltere

GPS:51.516334, -0.174869

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

FRANKIE AND BENNY S

07:00'den itibaren açık olan Frankie & Benny's, konuklarımızın henüz şehir uyanmadan kahvaltı edebilmesini ve günü güzel bir akşam yemeğiyle noktalamasını sağlar.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  1.097 görüş

TripAdvisor Derecesi  3.7/5  2.528 görüş

Very accommodating

Tripadvisor puanı 5.0/5

Compass670592 TripAdvisor onaylı yorum

The reception team were first class. They accommodated us brilliantly. Big shout out for Nipsia and Zach who managed to sort out our booking and had 3 rooms close to each other which suited our needs. Ahmed on the door was also great and he made sure our luggage was safe and secure. Hope your managers know what a great team they have at this branch in Paddington.

Dear Compass670592, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our reception team, particularly Nipsia and Zach, were able to assist you effectively and arrange accommodations that met your needs. It is also wonderful to know that Ahmed provided you with excellent service regarding your luggage. We appreciate your acknowledgment of our staff's efforts and will certainly pass on your compliments to them. We look forward to welcoming you back in the future. Kind Regards Abdul Rahimi

Exceptional Service by Abdul – A True Asset to Mercure Paddington and the IHG Brand

Tripadvisor puanı 5.0/5

Charo T TripAdvisor onaylı yorum

We recently faced a frustrating situation with our travel agent, who booked us the wrong room category not once, but twice first in another hotel and again at Mercure Paddington. I had personally chosen this hotel because it’s part of the IHG group, which I trust for its quality and consistency. Unfortunately, upon check-in, we discovered that our reservation was for a twin bed room instead of the twin room (two single beds) we had requested. The room was also very small, and since we were staying for five nights, it wasn’t suitable for us to work and rest comfortably. While we were speaking with our agent, Abdul at the front desk overheard our concern and immediately approached us with genuine care. After understanding the situation, he checked with the reservations team to see what could be done. Within minutes, he returned with a solution he arranged for us to move to their sister property, Mercure Hyde Park, into a double-bed room that was more spacious and comfortable for our stay. Thanks to Abdul, what started as a stressful check-in turned into a pleasant experience. His professionalism, empathy, and quick action truly reflect the values of the IHG brand. We are sincerely grateful for his help and would highly recommend Mercure Paddington because of the outstanding service he provided.

Dear Charot, Thank you for your kind review. We are delighted to hear that Abdul was able to assist and turn your experience into a positive one. Your appreciation means a great deal to us, and we will be sure to share your lovely feedback with him. We are proud to have team members like Abdul who represent our values so well. We hope to welcome you back to Mercure Paddington or one of our sister hotels soon. Kind Regards Mercure London Paddington

Good location hotel with small rooms

Tripadvisor puanı 3.0/5

dordor-Sin TripAdvisor onaylı yorum

Good location hotel next to Paddington station. Hotel nearby has a hop on & hop off bus stop too. However, hotel entrance has steps so can be challenging with heavy luggage although usually hotel guy is there to assist. As usual in London, rooms are small and only a tiny fridge, and being an Accorplus Platinum member in the UK, there are no elite benefits like daily breakfast and room upgrade. Free breakfast only on weekends.

Dear Dordor-Sin Thank you for taking the time to share your feedback following your recent stay with us. We're pleased to hear that you appreciated our convenient location near Paddington Station and the nearby hop-on, hop-off bus stop, which makes exploring London so much easier. We're also glad our team was available to assist you with your luggage at the entrance. We understand your concerns regarding the entrance steps and room size as is common in many central London properties space can be limited but we are always looking at ways to improve guest comfort. Regarding the Accor Plus Platinum benefits we regret any disappointment caused. Benefits may vary by region and we understand how important these perks are to our loyal members. We appreciate your feedback and will ensure it is shared with the appropriate teams. Thank you once again for your comments and we hope to welcome you back for an even more enjoyable experience in the future. Kind Regards Abdul Rahimi

Basic but ok quality. Staff are good.

Tripadvisor puanı 4.0/5

Matt J TripAdvisor onaylı yorum

Great location. Room I booked was small but quiet. London hotels are expensive! No breakfast available after the closure of the restaurant they used and which was adjacent. There are loads of places nearby though. Staff are friendly and helpful.

Dear Matt, Thank you for the great review of our hotel we are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Abdul Rahimi

Small rooms but good location

Tripadvisor puanı 4.0/5

OzjohnBrisbane TripAdvisor onaylı yorum

This hotel's strength is its location - it is literally a stone's throw from Paddington station, making it very conveninent for people travelling to/from Heathrow airport on the Heathrow Express or the Elizabeth line. It is criticised for its small rooms - and, by Mercure standards, they are, but London is one of the most expensive cities in the world so this needs to be taken into acount. Its other weakness is the stepped entrance from the street to the reception area and the step down from the reception to the lifts. This is unaceptable today and creates difficulties for people with heavy luggage or mobility limitations. Perhas the money spent on a doorman could be put into eliminating the steps. Frankie & Benny's, the cafe within the hotel, was fine for breakfast and dinner. This is not a luxury hotel but it provides reasonable value for money by London standards.

Dear Ozjohnbrisbane, Thank you for your detailed feedback. We are glad you found our location convenient and appreciated the value we aim to offer in central London we understand the concerns raised regarding room size and accessibility while space can be limited in historic London buildings we do offer a range of room types to suit different needs we also take accessibility seriously and are actively exploring improvements to better support all our guests your comments are truly appreciated and will be shared with the relevant teams. Kind Regards Abdul Rahimi

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.318 görüş 9.6/10 Konum
  • 1.425 görüş 5.4/10 Oda
  • 1.362 görüş 9/10 Hizmet
  • 18 görüş 8.8/10 Wifi
  • 914 görüş 2.7/10 Konfor
  • 436 görüş 6.8/10 Hijyen
  • 238 görüş 6.1/10 Kahvaltı
  • 205 görüş 3/10 Otel Donanımları

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