نوفوتيل Novotel لندن ويست 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.9/5 2,410 أراء

نوفوتيل Novotel لندن ويست - Image 1
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الوصف

فندق ALLSAFE معتمد

خدمات الفندق الإضافية

  • 33 مساحة مخصصة للاجتماعات لتلبية احتياجات مؤتمراتك كلها

  • خدمة WiFi مجانية في كل الغرف

  • مركز لياقة كامل التجهيزات

  • على بعد 3 دقائق سيرًا من محطة قطار الأنفاق Hammersmith

  • على بعد رحلة قصيرة بالقطار من هارولدز وهايد بارك

الإقامات المتوفرة لدينا

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موقع الفندق

نوفوتيل Novotel لندن ويست

1 Shortlands, Hammersmith
W6 8DR لندن
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):51.492115, -0.219759

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.9/5  2,410 أراء

تقييم TripAdvisor  4.0/5  5,493 أراء

Most certainly not disabled friendly

ملاحظة Tripadvisor 1.0/5

Subaru222 Couples - تقييم TripAdvisor المعتمد

I was very disappointed with many aspects of our one night stay. I booked a room that was suitable for a person who was disabled. It most certainly was not. It was too small to accommodate a disability scooter and it would not be suitable for a wheelchair user. I was confined to one side of the room as the space between the bed and the wall unit was too small. The only concession was a shower chair and two emergency cords. The room was shabby and dated and most certainly wasn’t worth £153 plus £30 parking. Our room was on the third floor. In the morning we waited 15 minutes to find a lift that not only stopped at our floor, and had enough space for myself and the mobility scooter. A number of lifts were out of service. When we finally got to breakfast we were seated next to where dirty plates and cutlery were put. The breakfast itself was very nice. A lot of choice and very tasty. All in all a very disappointing stay

Artisan was great

ملاحظة Tripadvisor 5.0/5

need4if المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Another great stay. Another great welcome by Erald. Thank you very much for making us feel great when we visit novotel in Hammersmith. It is always a pleasure to be there. Great effort with the Artisan restaurant. Congratulations to the chef and the staff for their great food and service.

Dear Need, Thank you for this feedback concerning your recent visit. We're delighted to hear that Erald provided you with a warm welcome and that your stays continue to be enjoyable. It's wonderful to receive your compliments on the Artisan restaurant; our chef and staff will be thrilled to know that their efforts in delivering great food and service are appreciated. We look forward to a return visit from you in the future. Best wishes, Odhi Johanes, Senior Guest Relations

كل شي جيد نسبيا إلى فنادق لندن

ملاحظة أراء العملاء 3.5/5

Abdulsattar المسافرون بغاية العمل - تقييمات مؤكدة لفندق ALL

الفندق جميل ، الموقع جميل ، الخدمات جيدة ، الغرفة جيدة ، كل شيء جيد ، الموظفون معظمهم جيدون ، حصل لي مشكلة بسيطة مع موظفة الاستقبال ، تحاسبني على ساعة الموقف و كاني غير مقيم قبل يوم واحد من الإقامة و اقامتي خمس ليالي ، عدا ذالك كل شيء ممتاز جدا هذي ليست اول مرة و لا طبعا آخر مرة ، شكرا لكم ☺️

عزيزي السيد/ Abdul: يسرنا أن نسمع أنكم وجدتم الفندق جميلًا والموقع ملائمًا، وأن الخدمات والغرف قد نالت إعجابكم. نحن فخورون بفريق العمل لدينا وسعداء بأن روشيل قدمت لكم خدمة متميزة. نأسف لسماع أنكم واجهتم بعض الارتباك فيما يتعلق بتسعيرة مواقف الفندق. نحرص دائمًا على تقديم معلومات واضحة ودقيقة لضيوفنا، ونود الإشارة إلى أن أسعار موقف السيارات موضحة بوضوح في المعلومات المتوفرة لدينا، ويمكن للمقيمين الاستفادة من تعرفة مخفضة. مع أطيب تحياتي. Odhi Johanes, Senior Guest Relations

Convenient. Rooms are tired but a good size for London

ملاحظة Tripadvisor 3.0/5

Susan T المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The hotel is well positioned in Hammersmith. Easy access to the underground and bus station. I booked a superior room but it was very tired and basic. Cleaning was ok. There were a couple of dubious hairs in the bathroom when I arrived and behind the door was dusty. There was also an unpleasant stain on the carpet. The bathroom needed refurbishing. I was pleased to have a bath but it was exceptionally small and very narrow. The sound proofing worked very well and was essential as the room overlooked the busy A4 Hammersmith flyover but the air conditioning made the room very dry and I woke up with a sore throat both mornings. Breakfast was ok. A reasonable selection served buffet style. Good selection of fresh fruit. I was staying for business and attending a conference downstairs so it was very convenient and a perfectly adequate stay.

Dear Susan, Thank you for your review. We are delighted that our location was perfect for your needs. However, we are sorry that not all aspects of your stay met your expectations. We do carry out maintenance whenever necessary to keep our rooms up to date. However, we have noted your comment to be reviewed. We do try to maintain our high standards and are sorry that you experienced anything less during your time with us. Please do not hesitate in making us aware of any issues so that we may have these addressed at the time. We hope to welcome you back in the future. All the best, Odhi Johanes, Senior Guest Relations

Good with some drawbacks.

ملاحظة Tripadvisor 4.0/5

Derek S Couples - تقييم TripAdvisor المعتمد

We enjoyed our stay. Our bedroom was spacious, clean and comfortable just a lack of a rubber seal on the screen over the bath which meant water escaped on to the floor when taking a shower. One drawback is that Reception did not answer the phone when calling from home and from our hotel room which could be a problem in an emergency. Also, at Reception everyone had to wait quite a long time while the staff processed their requirements. Due to a change of plans we had separately booked 2 consecutive nights and wished to ensure we retained the same room. This seemed to pose particular difficulty to process. We had not realised that the main restaurant was closed on Sundays so we had a meal in the Bar which was OK. The next night we just stood at the bar to order and collect our drinks and the bar person attempted to charge a 12% service charge! The breakfast had a very good range of choices though the hot food was not very hot. A thing to avoid is being seated next to where the waiters deal with used dishes. The hotel is conveniently situated for buses and underground.

Dear Derek, Thanks for your comment about your stay. We're pleased to hear that you found your room spacious, clean, and comfortable, which is a testament to our dedication to providing pleasant accommodations. Our central location near public transport options is indeed one of the features that we take pride in, and we're glad it contributed positively to your stay. We regret to hear about the challenges you faced, including the unattended phone at Reception and the wait times you experienced. Please be assured that we are continually working on improving our guest services. Regarding the closure of the main restaurant on Sundays, we hope our Lounge Bar provided a satisfactory alternative, and we apologize for any confusion regarding the service charge at the bar. We have noted your feedback on the breakfast temperature and the seating arrangement to ensure a more enjoyable dining experience. We truly appreciate your compliments on the diverse breakfast options and hope that this, along with our other amenities, will encourage you to consider us for your future stays. We look forward to welcoming you back in the future. Best wishes, Odhi Johanes, Senior Guest Relations

بالاشتراك مع TripAdvisor

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