نوفوتيل Novotel لندن ويست 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 2,094 أراء

نوفوتيل Novotel لندن ويست - Image 1
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الوصف

خدمات الفندق الإضافية

  • 33 مساحة مخصصة للاجتماعات لتلبية احتياجات مؤتمراتك كلها

  • خدمة WiFi مجانية في كل الغرف

  • مركز لياقة كامل التجهيزات

  • على بعد 3 دقائق سيرًا من محطة قطار الأنفاق Hammersmith

  • على بعد رحلة قصيرة بالقطار من هارولدز وهايد بارك

الإقامات المتوفرة لدينا

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موقع الفندق

نوفوتيل Novotel لندن ويست

1 شورتلاند, هامرسميث
W6 8DR لندن
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):51.492115, -0.219759

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  2,094 أراء

تقييم TripAdvisor  3.8/5  5,616 أراء

Exploring London from a great Location

ملاحظة Tripadvisor 5.0/5

Katrina H تقييم TripAdvisor المعتمد

The service from front counter to bag storage was first rate .Everyone was extremely helpful and nothing was too much trouble .Rooms very clean .Great location.Lolly’s on the front counter a nice treat .Alex went over and above with his help.Can’t wait to return

Dear Katrina, Thank you very much for your kind review. We are delighted to hear that your time with us was met with outstanding service and clean accommodations. We take pride in our convenient location, close to Hammersmith Apollo and Westfield London, and it is wonderful to know you found our proximity to local attractions and transport hubs beneficial for your London explorations. The kind words you have for our front desk team, especially Alex, resonate deeply with us, as we strive to provide a welcoming and helpful environment for all our guests. Moreover, the little treats at the counter are our way of adding a touch of sweetness to your day. It would be a pleasure to welcome you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

A great time in London

ملاحظة Tripadvisor 5.0/5

amirkD257SU تقييم TripAdvisor المعتمد

Alex was spectacular He helped manage my visit and it was a great experience for me The hotel was clean and the location was good All members of staff are welcoming and respectful The food was very fresh and delicious The service was excellent

Dear Su, Thank you very much for your kind review. We are truly delighted that your stay at Novotel London West was a memorable one, with our team's dedicated service contributing to a wonderful experience. Our staff takes great pride in offering a warm and welcoming atmosphere, ensuring that our guests feel respected and taken care of throughout their stay. We are pleased to hear that Alex's attentive assistance added to the enjoyment of your visit. It's also rewarding to know that the cleanliness of our hotel met your expectations, and that the proximity to local attractions like Hammersmith Apollo and Westfield London enhanced the convenience of your stay. Moreover, we are thrilled that the culinary offerings at our Artisan Grill and Aroma Restaurant left a lasting impression with their freshness and flavor. It would be a pleasure to welcome you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

Pleasant stay

ملاحظة Tripadvisor 5.0/5

Chrisd2k تقييم TripAdvisor المعتمد

Had a great stay, staff always helpful, Alex always looks after us. The rooms clean and the hotel is in a great location. Easy access to the bus and train station. The breakfast is I well covered spread food is nice and at a reasonable price for what you get.

Dear Chris, Thank you very much for this kind review of your recent stay. We truly appreciate the kind words regarding your recent stay at our hotel. We are delighted that you enjoyed the attentiveness of our staff, including Alex, and found our rooms to be immaculately maintained. Our central location, just a short stroll away from the Hammersmith Apollo and the convenience of nearby transport links, is one of the many facets we pride ourselves on. It is great to hear that our breakfast offerings hit the mark, providing a delicious start to the day at a value that resonates with our guests. We look forward to seeing you again soon. Best regards, Jessie Allka, Guest Relations Executive

Won’t go back

ملاحظة Tripadvisor 1.0/5

Portia G تقييم TripAdvisor المعتمد

Would not stay here again. Staff are not helpful or even polite, all look miserable and fed up. Rooms are dull and old. Tv needs updating so do the toilets. Bed was like sleeping on a concrete slab. Parking was £54 for 2 days which I think is absolutely disgusting. Smoke alarms were going off intermittently! 2 waters left in the room even though was booked for 2 nights & 2 people. Nothing was replenished (coffee). Extremely overpriced for what it is. I recommend getting an air b&b for half the price, I’m sure it will be cleaner & more modern.

Poor and disappointing

ملاحظة Tripadvisor 2.0/5

kayle79 تقييم TripAdvisor المعتمد

This hotel is pretty sub standard. We had paid for early check, yet it wasn't on there system so no room ready. When did get in the second bed wasn't made up. Two hours later and still not done after the fourth time asking. Rooms are very basic with chip paper on the walls and artex on the ceilings. The carpet was dirty and heavily marked and the sofa bed has cigerette burns. We also asked at reception if we could have a room that wasn't pet friendly due to pet allergies, to he told all rooms allow dogs so nothing they can. If you like a decent hotel with a few nice things, give this place a miss. The reception and bar areas are quite nice bit as soon as you go to the rooms it's very disappointing. If there was availability anywhere else nearby we would leave. I definitely don't recommend and won't be back.

Dear Guest, Thank you for taking the time to provide this feedback. We are delighted that you found our reception and bar areas to your liking, highlighting the effort we put into maintaining a welcoming atmosphere in our common spaces. However, we are truly sorry to hear about the issues you faced with the early check-in and the readiness of your room. We understand how important a smooth and efficient check-in process is for our guests, and we regret any inconvenience caused. We strive to offer well-appointed and well-maintained accommodations, and we’re sorry to hear that your experience did not reflect this. Regarding our pet-friendly policy, we aim to accommodate all our guests' needs, including those traveling with pets. We are sorry that this aspect did not meet your personal preferences, and we will take your feedback into consideration as we continuously seek to improve our guest experience. If you would like to discuss further regarding your recent experience at our hotel, please feel free to contact us directly on H0737@accor.com We look forward to the opportunity to welcome you again. Best regards, Jessie Allka, Guest Relations Executive

بالاشتراك مع TripAdvisor

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