As a platinum member, I was being served by a trainee-like staff. I have two bookings. I asked if I had breakfast and she said no. When I checked out, they told me that I should have breakfast for the second booking. This is unbelievable. I did ask but I didn't have a sensible reply. The lift and the room is tiny. You have to understand you might not be able to make a turn in the shower tube.

We had a room on the 2 nd floor , room was small but not too small eveything was ok : comfortable bed ,toilet , shawer .tv . Good and safe location , delicious breakfast . friendly and helpfull staff. I think I II be back there again next year.

Elevator to only one person, room old and with bad smell, problems with hot water during the morning, I just received one welcome drink, in the other accor hotels I received one welcome drink to each member of my family. I questioned the reception guy and it said that the standard is one welcome drink by room. The reception guy sometimes was quite rude. Only thing that is in Ibis standard is the breakfast.

This hotel is definitely not of the same good standard you would expect from an Ibis. The staff made me pay for breakfast even though I only asked for a glass of water. I think that's a little outrageous. Decent location if you want to be close to Gare du Nord & easy to walk anywhere in Paris from. The bathroom had mould growing in it because there is not any ventilation.

As I already said the sink was almost clogged ... how can we clean in this condition? Son of dust on the ceiling of the room. Lack cover at the door near the toilet ... Soil in deteriorated entrance..It is inadmissible in a hotel that claim to have 3 stars ... this is not the first time I think about your hotels. ..See my unanswered mails from you during my trip last year to the Mercure Nusa Dua Bali from 23.12.2017 to 4.01.2018. I appreciated.

Total deception. In the hotel room the walls have fallen plaster.In the bathroom could not breathe with the smell of mold (rottenness ).The room he received had the bed cover used.In the cheese country you will receive a single cheese at breakfast. Ibis Sacre Coeur is not a 3 star hotel , you can name it HOSTEL, but you are offended the hostels in this case. I do not recommend this

We were pleasantly surprised with a view of the eiffel tower! We had the option to pay extra for it when we were booking our room, chose not to, but seemed to be lucky enough to get one! Everyone was nice, patient to deal with my broken French and ready to translate into English when I didn't understand. The room itself was clean and great, slippers and bathrobe were given to us and made it all extra comfortable! The only issue we ran in to was that the air conditioning didn't seem to be capable of handling the not so typical heat of Paris. The lowest setting still made it too hot in our room to sleep in, luckily opening the window after midnight was suficient enough to solve that. The elevators could be a bit bigger, but given that we were only carrying a backpack, we had no issues with getting our luggage up. This was our second stay at this place, we are most certainly considering a third one!

I couldn't fault the hotel staff, in particular the gentleman on reception who was super helpful, and very patient with me despite problems with my credit card, and when I left my key in my room on two occasions. Very convenient location for the metro, places to eat and to buy food. Walking distance to Sacre Coeur. The bed was comfortable and the room as clean as it could be despite the tired decor and damaged furniture and flooring. Surprised that there were no tea/coffee making facilities in the room considering the high cost of the room,

The Ibis Paris Sacre Coeur 18eme hotel is in a really convenient location with 24 hour hotel reception. The building is a typical Parisian-style build which means small rooms, tiny elevators and miniature balconies. If you're going to Paris to spend your whole time in your room then this is not the hotel for you (and I would question why you're coming to such an incredible city to do so), but if you want easy metro access, lively (but not noisy) streets and a quick walk to Gare Du Nord - then this is a great hotel! The duvet was a bit small for the bed we had and the room with a view was tiny so we swapped to a bigger room with no view but overall we really enjoyed our stay.

I have stayed a few times now, and the staff who speak English are very helpful. Breakfast is good. The hotel is very near Angers Metro and Sacre Couer is a short walk away, as are many good shops and restaurants.

We stayed here because a friend had booked it and wanted us to be in the same hotel. We booked 2 rooms with the offer of one at half price, but when the booking came through it was for only 1 room. After about an hour on the phone to Accor, they confirmed we definitely had 2 rooms booked but when we arrived the concierge insisted we only had 1 and it was only after arguing that he agreed to give us both rooms. The rooms were both awful - well below basic standard and extremely shabby, with absolutely no touches to soften the blow. No bottled water, no shampoo, scratchy grey towels. The hairdryer was dangerously hot with a crack and burnt my hand so I went to bed with wet hair. The only saving grace was the bed was clean and the breakfast was decent but otherwise a truly horrible experience overall. Do not book this hotel.

The location was good, near to Montmartre and our favourite restaurant la marmite. The room was advertised as having a view of the Eiffel Tower but we had to lean out the window to see it. The lifts were very small

The location was ideal, within a 15 min walk to the station and close to the Moulin Rouge and Sacré Coeur. Each staff member was friendly and went out of their way to accommodate. It was also helpful that they easily switched to English when they conversed with us. The room was as advertised however there was a weird smell in the entry way and the walls were slightly scuffed and a small portion of the floor was warped. Overall I was pleased with the service and the location so I would stay again.

Hotel is located close to Sacre Coeur and near some nice cafes & restaurants. Hotel is functional with the smallest elevator I've ever been in! Staff friendly & helpful; breakfast okay; bed too soft for me. Overall good value for money.

I stayed there for 3 nights while travelling in Paris. The location is good and is close to two Metro stations. There is also a supermarket and are some souvenirs shop around. I got problem with my reservation and two staff members tried their best to help (it took me more than 30 mins, I am not sure if the 15-min guarantee policy applies). Staff members were friendly and helpful. Definitely will stay there again.