Hotel Mercure Paris Montmartre Sacré-Coeur

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Hotel Mercure Paris Montmartre Sacré-Coeur 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 776 comentários

Hotel ALLSAFE. Aprovado

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Extras do hotel

  • Estacionamento público externo e serviço de buffet simplificado

  • Vista incrível dos monumentos e rooftops de Paris de nossos quartos Privilege

  • Fácil acesso: 2 linhas de metrô a apenas 200 metros de distância

  • Espaço de co-working "Wojo" e sala de fitness abertos 24/7.

  • Terraço, petanca e jardim com vista deslumbrante dos rooftops de Paris

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Hotel Mercure Paris Montmartre Sacré-Coeur

3 rue Caulaincourt
75018 PARIS





  • De avião

    PARIS ORLY A 25 km / 15,63 milhas

  • De avião

    PARIS ROISSY CDG A 20 km / 12,5 milhas

  • De helicóptero

    HELIPAD ISSY A 8 km / 5 milhas

  • De trem

    GARE SAINT-LAZARE A 1 km / 0,62 milhas

  • De trem

    GARE SAINT-LAZARE A 1 km / 0,62 milhas

  • De trem

    PARIS EST A 3 km / 1,86 milhas

  • De trem

    PARIS NORD A 1 km / 0,63 milhas

  • De trem

    PARIS NORD A 2,5 km / 1,55 milhas

  • De trem

    PARIS ST LAZARE A 1 km / 0,63 milhas

GPS:48.885048, 2.329923

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Salas de reunião
Próximo da propriedade
  • Estacionamento

Le SpeakArt Bar

Descubra o bar Speak'Art em Paris e relaxe nessa localização ao ar livre no coração de Montmartre. Aprecie coquetéis e brunch em seu terraço arborizado. Oferta simplificada à la carte disponível.

Nossas acomodações

Nossos espaçosos e modernos quartos Superior e Privilege oferecem ambientes confortável e agradável para suas estadias a negócios ou a lazer. Desfrute de vistas dos monumentos parisienses do conforto de nossos quartos.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
Hotel Mercure Paris Montmartre Sacré-Coeur

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  776 comentários

Classificação no TripAdvisor  4.0/5  3.171 comentários

A great stay in a great neighbourhood

Classificação TripAdvisor 5.0/5

Kenny353 Avaliação certificada TripAdvisor

Being a stone's throw from a favourite dive bar of ours, we'd wanted to stay here for a while, and the opportunity arose at a decent price so we went for it. Having ALL Platinum status, our most basic of rooms was upgraded to a top floor view over Paris dominated by the Eiffel Tower - absolutely lovely. Room was recently renovated, spotlessly clean, decent size, and the upgrade included a Nespresso machine and a small free soft drinks minibar refilled daily. Checkin was a bit ropey - we were still made to wait for a room at 4pm, perhaps that's how we got the upgrade, which was worth it - and we got a free late checkout. Staff were all friendly, efficient and professional. Mercures can be a bit hit-and-miss, this one is a definite hit.

Bonjour Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Montmartre Sacré-Coeur. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Good alternative

Classificação TripAdvisor 4.0/5

Herr-Luisito Friends getaway - Avaliação certificada TripAdvisor

Nice hotel, rooms and lobby are clean, good location, comfortable bed. Staff were not too friendly, sometimes distracted on the phone, chatting each other. Furthermore, we were refused to have a drink in the room next to the reception, even it was completely empty, we did not behave rude, disordered or noisy, then it does not make sense to have it as "available" if guests cannot use it. Dissapointing.

Close to the Moulin Rouge

Classificação TripAdvisor 4.0/5

yannickgu Couples - Avaliação certificada TripAdvisor

The staff is attentive and the service very good. The room was perfectly well maintained. The hotel, located a stone's throw from the Moulin Rouge, offers a very pleasant place to stay and all the usual services.

Thank you Yannick for your nice review following your stay at the Mercure Paris Montmartre. We will be happy to welcome you again soon ! Clémence, Guest Experience Manager

Great Weekend Break

Classificação TripAdvisor 4.0/5

Kate U Friends getaway - Avaliação certificada TripAdvisor

Stayed for a long weekend - breakfast was below average and some of the staff were not very helpful but overall enjoyed the stay and would recommend. I would book another Mercure hotel based in this stay.

5 stars, BUT......

Classificação TripAdvisor 5.0/5

le-dolly Couples - Avaliação certificada TripAdvisor

We have stayed many times at this hotel over the past 2 decades and are always more than satisfied, BUT, this time there was a broken shower in our room and repeated requests, to front desk staff and the floor manager over four days had the result of nothing being done to rectify the problem. A plumber did call on the room, but said he would return the next morning as he was unable to repair the fault. HE DID NOT RETURN, and the fault remained so for the rest of our stay. Luckily as we are expert bricoleurs and the fault was not insurmountable,we were able to sort the problem with a small length of string. Otherwise the stay was more than pleasant, the staff were more than courteous and in the main, helpful. The general public areas are clean and tidy. The Bar is good with an outside terrace, but a little pricey. Breakfast is something to behold, fantastic. Hot cooked food, unlimited hot drinks, cold buffets and breads make for a very wholesome start to the day. Even with the niggles at the start of this review, I have no hesitation of recommending this hotel.

Hello Thank you for this very good grade and recommendation. Please accept our apologies for the situation encountered about the broken shower in your room. Of course, it is abnormal that the problem has not been solved by our teams and I am sorry for the inconveniences. Your remark has been forwarded to our technical manager so that it does not happen again. Despite this, we are happy that you had a pleasant stay with us and we hope to see you again soon in Montmartre. Best regards, Clémence, Guest Experience Manager

a simple hotel is a very good location

Classificação TripAdvisor 3.0/5

111nancye Couples - Avaliação certificada TripAdvisor

I think that a prestige room should have offered a complimentary breakfast, and that the room for which we paid more should have more nicely appointed. (I thought that 19 euros for a breakfast was too much - even by Parisian standards..)

Hello Nancy, Thank you for your feedback. We are sorry to read that our Privilege room did not meet your expectations. Breakfast can be included with our Privilege rooms, depending on the offer you choose to book. Moreover, in addition to a beautiful view on the Eiffel Tower or the Sacré-Coeur, our Privilege Rooms offer additional comfort in comparison to our Superior Rooms: mini bar with drinks offered, memory pillows, bathrobes and slippers, Nespresso coffee, toiletries in the bathroom, etc. I remain at your disposal if you need further information. Best regards, Clémence, Guest Experience Manager

Great location and great rooms

Classificação TripAdvisor 5.0/5

chamin36 Couples - Avaliação certificada TripAdvisor

This was a great stay in Paris as rooms were big enough compare to Paris hotels. Also clean rooms and I already got a free upgrade been an Accor member. This was at a great location too as many restaurants by walking distance and train stations are located within few minutes of walking distance too. Only disappointment I had when I went to check-in one of the girl at the reception said theirs no room available without listening or checking my booking as I went early on the day to check-in but I have already paid for previous night so she shouldn't have spoken to me like that.But I was unable to make it for my 1st night due to flight cancellation. And I was in a rush to get ready to go to Roland Garros Semi Final Matches so I needed my room ASAP. Luckily other gentleman at the reception quickly act on it and sort out my room straightaway. I do recommend this place very much.

Hello, Thank you for taking the time to share your experience. We are delighted that you had a great experience at the Mercure Paris Montmartre. We hope to see you again soon ! Best regards, Clémence, Guest Experience Manager

Could have been better

Classificação TripAdvisor 3.0/5

jacqui_payne1 Couples - Avaliação certificada TripAdvisor

I thought this hotel was below the general standard of a Mercure Hotel. Paper cups for tea and coffee. We were told we had a nil balance on our account when we checked out, yet there was an extra fee charged after check out. We had pre paid our accommodation.

Hello Mrs Payne, Thank you for taking the time to share your experience. We are sorry that your stay has not been up to your expectations, and we beg you to accept our sincerest apologies for the disappointment this has caused you. Could you please give us more details concerning the extra fee charged after your check-out ? Best regards, Clémence, Guest Experience Manager

4 starts with amenities from 2 starts hotel

Classificação TripAdvisor 3.0/5

Radek D Família - Avaliação certificada TripAdvisor

I couldn't believe that 4 starts hotel offer tea or coffee in the room in the paper cup. Is it so difficult to put ceramic cup in the room? Bathroom standard like in Ibis. One body wash for all. Really poor. Even as Silver Accor Club member I had to pay for late check in (even if it is my status privilege). I really consider my loyalty to this hotel chain

Dear Radek, Thank you for taking the time to tell us about your experience. We are sorry that your room has not been up to your expectations, and we apologize for the disappointment. We strive to offer you the best quality of service for your stays; therefore, your opinion is very valuable and we will share it with our colleagues working on Mercure standards. Best regards, Clémence, Guest Experience Manager

Trip to Paris

Classificação TripAdvisor 5.0/5

Ollason Couples - Avaliação certificada TripAdvisor

Very clean hotel. Not noisy at night. Staff extremely helpful. Superb location for metros and buses. Breakfast a little pricy but plenty of choice. Lovely terrace bar open until midnight for a nightcap. Will definitely stay here on our next trip to Paris.

Hello, Thank you very much for this very nice review ! It's a real pleasure for us to read that you will definitely stay with us on your next parisian trip ! Best regards, Clémence, Customer Experience Manager

Modern, clean, great location!

Classificação TripAdvisor 4.0/5

835craigv Couples - Avaliação certificada TripAdvisor

We stayed at the Mercure Paris Montmartre Sacre Coeur for one night - the last night of a 4 week trip to France. We chose the hotel due to its proximity to the Moulin Rouge (we had tickets for a show) and also the Basilica. We stayed in a privilege room and loved the modern decor including glass walled bathroom and windows that could be opened. The staff, in particular, were very helpful in determining routes to the airport for our departure. While we didn't eat at the restaurant, we did enjoy a few cocktails at the bar after the Moulin Rouge show!

Dear Craig, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay in our Privilege room and hope to see you again very soon. Best regards, Clémence Customer Experience Manager

A little disappointing but reception staff were lovely.

Classificação TripAdvisor 3.0/5

Emma805 Família - Avaliação certificada TripAdvisor

We had two rooms and our room used the pull out sofa for our daughter. Unfortunately at one point the mattress on the sofa bed slipped to the side and the state of the floor underneath was pretty horrific with nail clippings, dust and hair/hairclips. We had a few other small niggles like the shower head being on a static holder which was very low. I'm only 5 foot 4 and i had to take it out and hold it to shower myself. My husband is 6 foot and hurt his back trying to shower. The adjustable holder had clearly broken at some point but hadn't been fixed and the lowest point was used as the holder which seemed ridiculous. Other small issues were the teacups which were paper. Having stayed in numerous Accor hotels around the world, we were very surprised at this as there is a big focus on reducing paper cup waste and we've never experienced this before. We would have much preferred a porcelain mug as we didn't feel we could reuse a paper cup for second cups of tea/coffee (not that it was particularly well stocked!). The final concern was the breakfast which was a bit miserly. We have previously stayed in the Ibis next door and found there to be just as much selection and therefore felt the extra €9 per person to be unjustified. Saying all that, the beds were comfortable and the staff friendly. It is well situated and the rooms are a decent size.

Dear Emma, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Montmartre Sacre Coeur. I am sincerely sorry that your experience with our rooms did not meet your expectations; please allow me to express my sincerest apologies. Of course, this is the type of feedback that we are very disappointed to read. However, it is important for us to receive them as it is a great help for us to improve our services. And most of all, it is essential to us to be alerted when one of our guests is not satisfied. The events you describe are clearly not in line with the quality of service we want to offer to our guests. I personally alerted our Housekeeping Manager about your experience and we will do our best to make sure that these exceptional mistakes do not recur. Again, we beg you to accept our sincere apologies. Sincerely, Clémence Customer Experience Manager

Nice stay, fair price, but things to improve

Classificação TripAdvisor 4.0/5

Polina_Moscow_Paris Solo travel - Avaliação certificada TripAdvisor

I quite liked my stay in the hotel overall, but there were things to improve. The toilet smelt smoke very much, it was hard to breathe there. Looks like the person living in the room before me smoked there a lot, and I wonder why the room maids did not tell the administration about this, and they did not stop this at once. The room is big, but not well thought over: even Ibis hotel rooms (situated in the same building) have more space for storage (shelves etc.). The partition in the bath-tub was quite small, and it was hard not to have the water on the floor when taking a shower. And the button that switches the water in the shower was broken when I arrived. It was repaired only the next day when I asked for it. Again it is really strange for me that room maids did not report this in time (before my arrival), as they certainly knew about the problem. I was surprised to see that only shower gel in the bath tab and a soap were offered as free toiletries. This is not the level of a 4* hotel. Fortunately I always have everything with me, but other guests can be really disappointed. The bed was tough for me, but I really appreciated the silence that I had at night during my stay. The wardrobe is open and big. One lady on the reception was not very welcoming. While the lady in the breakfast room was extremely nice and helpful, and the breakfast itself is very good. The location is not bad, near Moulin Rouge and 2 metro lines, but the neighbourhood is not very nice.

Dear Polina, Thank you for your very complete review concerning your stay at our hotel. Be assured that we have made the necessary to improve the quality of our services. We everyday strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to welcoming you back to the Mercure Paris Montmartre. Best regards, Clémence Customer Experience Manager

Great Location, good hotel

Classificação TripAdvisor 4.0/5

isabellemV2537EH Solo travel - Avaliação certificada TripAdvisor

Very clean and quiet hotel. Good size rooms and nice view on the sacre coeur. The bed was a bit hard though and the pillows are made with foam which was not great. The bar is nice and the terrace is probably great to use in summer.

Dear Isabelle, Thank you for taking time to share your review on TripAdvisor. I'm glad to read you enjoyed your stay here, and I hope we will have the pleasure of welcoming you back in our hotel. Best regards, Clémence Customer Experience Manager

Good location, quiet if on side and back

Classificação TripAdvisor 3.0/5

Leo Marco D Negócios - Avaliação certificada TripAdvisor

Stayed 4 nights, changed rooms on 3rd night due to barking dog in room next door and generator noise that appeared suddenly and nobody could tell from where and why ... Personnel was always proactive and helpful, provided refund, good service. Rooms on side street and back of hotel are quiet. Close to bars, restaurants, metros, stores. Good location, easy to reach. Reached hotel by metro from CDG by changing once only.

Dear Leo Marco, Thank you for taking time to share your review. Please accept my apologies for the noize you had to undergo the first nights of your stay. Despite this, I hope you enjoyed your stay. We will be pleased to welcome you again, Best regards, Clémence TURTAUT Responsable Expérience Client

Awesome Location

Classificação TripAdvisor 5.0/5

melaniej239 Família - Avaliação certificada TripAdvisor

The hotel staff was very friendly and professional. The room was clean and roomy. The hotel was one block from the metro station which linked to all the lines. There is a diverse selection of eating establishments and pubs within walking distance. It was the perfect location.

Dear Melaniej239, Thank you for your nice review! I'm glad to read you found our staff very friendly and professional. It's the best reward for us. And thank you for mentionning our localtion, next to the Moulin Rouge and bars. See you soon in Montmartre, Best regards, Patrick Gaude General Manager

Great location - great hotel - great staff

Classificação TripAdvisor 5.0/5

bdownie Friends getaway - Avaliação certificada TripAdvisor

stayed here for one night only with 2 friends and took the privilege rooms. Have to say that it was probably the most comfort bed I have ever slept in and the pillows were amazing. Excellent breakfast, really friendly and helpful staff and an ideal location for touring around Paris. Would definitely stay here again!

Dear Bdownie, Waw! Thank you for this review. It's such a pleasure to read that you found our pillows amazing, the breakfast excellent and the staff friendly et helpful. I hope to see you again in Montmartre, Best regards, Patrick Gaude General Manager

A little disappointing.

Classificação TripAdvisor 3.0/5

richardsF7321GA Couples - Avaliação certificada TripAdvisor

We have stayed at this hotel many times as we really like it. However, this time I think we were in a different part of the hotel and it was really noisy. There was a lot of noise from below our hotel room, I am not sure if we were above a service area. We also had an adjoining door with the room next to us and we could hear every conversation. I did mention this when we checked out and how disappointing this stay had been compared to all of our others and the member of staff just shrugged.

Dear Richards, I'm sorry to read that you were a little disappointing by your last stay in Montmartre. Usually, our rooms are very quiet but I'm also surprised by the reaction of staff when you left the hotel but your observations are very important for us in order to improve our services. We do hope to welcome you again to offer you a better experience. Best regards, Patrick Gaude General Manager

very nice hotel in an excellent location

Classificação TripAdvisor 5.0/5

Dimitar D Família - Avaliação certificada TripAdvisor

We are very pleased with the stay and service. The breakfast was delightful. Many thanks to Olivier who greeted us and took care of all our requests. The hotel is within walking distance from Sacre Coeur where you can find typical french bistros and restaurants. Rooms are clean and considerably big compared to other hotels in Paris.

Dear Dimitrov, Many thanks for this nice review and for mentionning Olivier. I'm glad to read you enjoyed the location of the hotel, next to the Sacré Coeur. I hope that you will give us the pleasure of welcoming you back in the future. Best regards, Patrick Gaude General Manager

Overall very good but just a little improve

Classificação TripAdvisor 4.0/5

75008Cristina Negócios - Avaliação certificada TripAdvisor

Mercure Montmarte has excelent localization close to Metro stations L2 and L13. The rooms are clean, good breafast in the morning and kind people to welcome us, except for the lady in the front desk for othe checkout which apparently has no patience to deal with people/guests....... Check out: Mar-8th morning.

Dear Cristina, Thank you for taking time to share your recent experience at the Mercure Paris Montmartre on TripAdvisor. I'm glad to read that you enjoyed your stay in Montmartre. I will share your note with our Front Desk Manager because we do not want to give you the impression that we are not available for our guests. See you soon in Montmartre, Best regards, Patrick Gaude General Manager

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