Grand Mercure São Paulo Ibirapuera 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 1.318 comentários

Extras do hotel

  • Somos um hotel Pet Friendly, mediante taxas

  • Desfrute do doce mil folhas na Boulangerie, eleito o melhor da América Latina pelo NY Times

  • Hotel em São Paulo com piscina, sauna, academia e quadra de Tênis para o seu completo lazer

  • Hotel com o único heliponto da região do Ibirapuera

  • 10 minutos de carro até o Aeroporto de São Paulo - Congonhas

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Nossas acomodações

Salas elegantes oferecem tecnologia de ponta para tornar a sua estadia ainda mais agradável. Fique conectado com nossas soluções de banda larga/wi-fi, softwares de correio de voz inteligente e fax.

Localização do hotel

Grand Mercure São Paulo Ibirapuera

04021051 SÃO PAULO

GPS:-23.592651, -46.64938

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  1.318 comentários

Classificação no TripAdvisor  4.0/5  1.564 comentários

Certificado de excelência 2022

Classy elegant hotel with 5 star service, food, facitlities and amazing staff!

Classificação TripAdvisor 5.0/5

johnnyc768 Avaliação certificada TripAdvisor

I have stayed four times in this hotel and I always will come back. The last stay I had some small problems and they were solved the same day with so much care. I felt treated like a king and really liked the personal care. The amazing things about this hotel to me is firstly the staff. They are very nice. It goes from people working at the reception desk, the congierge, the people working at the breakfast, the boulangerie next (and part of) the hotel (which by the way is a must go, delcious pastries) , securtiy and other staff. Several times when they noticed that I speak a little Portuguese, they try to make small talk and make me feel very welcome. They also appreciate me trying in Portuguese. Of course the staff at the reception and breakfast also communicates in English. Second, the location, next to Ibirapuera park (walking distance), just 10 min away by Uber (which is cheap also) from Paulista av., popular neighbourhoods as Moema, Itaim Bibi and Pinheiros makes it the perfect location for my stay. Within several minutes I am in almost all the good spots of the city (even though the city is huge). Depending on the room, you will have a good view of the city or park also. For the rest the service is great, the breakfast is amazing, I could just critcize the cakes that could be more fresh, for the rest the sweet pastries (changing daily) are perfect. There is a lot of choice in fruits, salty food, healthy food and also you can order fresly made tapioca, waffles, omelettes with the toppings you like. Also several natural juices. I am very picky with breakfast, but for this value, the breakfast is great. The hotel itself is very elegant and classy. It is stylish with French/European elegant style. When you like very modern and new, it might be not your place. The rooms are great. The bedding (sheets, pillows) are of high quality, the shower flow is strong and hot (when preffered), you can notice the small details that make it really a 5 star stay. There is a good gym (with staff), tennis fields, spa, swimmingpool, so there are lots of options. Even though for me it is the perfect place (quality, price, location, service, etc) and I would always prefer to stay at this hotel in Sao Paulo, the internet over all could be a little faster (standard is 25MB), but when I asked, the staff at the hotel helped with a better connection. The airconditioning for me personally could be a little colder/stronger (I like cold in the night), but for most it will be sufficient. Overall for me the hotel is 9,9 out of 10, highly recommend!

Dear Johnny, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carolina Barreto Quality and customer experience analyst


Classificação TripAdvisor 5.0/5

flyboy27 Negócios - Avaliação certificada TripAdvisor

What makes this hotel an experience of a lifetime. I am a Marriott Bonvoy member and normally I divide my stays between Marriott and Hilton. But when I am in São Paulo I tend to choose differently. I stay at the Grand Mecure Hotel. São Paulo is know for very hardworking people and it truly shows at this hotel. From check-in to check-out the staff is working hard to give you a memorable experience. One of the experience that I like most is the breakfast buffet. They have an array of items to choose from. There are many different selections of cheeses, meats, breads, coffee, teas, fresh juices and traditional Brazilian baked goods. My favorite is the omelette station where you are able to make any omelette of your choice weather it be Brazilian or otherwise. The lobby is modern and inviting with comfortable furniture. The bar is as equally inviting with ample seating and has many top shelf alcohol and beers. The rooms are cozy with a very stunning view of the city and most importantly very clean. The rooms also have amazing amenities from L’Occitane Au Brazil. One word for the shower, AMAZING. Just amazing. If you want to pamper yourself , there is also a spa facility at the hotel as well. All in all if you are wanting to try something different, with a unique and memorable experience in São Paulo, I would recommend this hotel hands down. You will definitely feel like this was money well spent.

Old Hotel

Classificação TripAdvisor 2.0/5

manoelc907 Negócios - Avaliação certificada TripAdvisor

The room is old , the shower is bad and the cleaning also. The room cleaning was done at night, the courtin of the room look old and dirty and there is no accustic isolation. The reception for registration is also very slow, I always stay the and now I'thinking to change hotel.

Moto GP tour

Classificação TripAdvisor 4.0/5

JamesDent46 Negócios - Avaliação certificada TripAdvisor

Hotel was perfectly situated, easy walking distance to most places , hotel was clean, breakfasts were good , staff were very helpful, Ana Clara went out of her way to explain exactly what we asked , and made sure we were taken good care of thank you 👌 very POSH!!

Classificação TripAdvisor 5.0/5

thiago_dellom Solo travel - Avaliação certificada TripAdvisor

I would like to thank the hotel staff , during my stay at the hotel last December, I have been treated better than Beyoncé. Around 11:00am I still at the traffic in Sao Paulo and I received a message from the hotel, telling me that my room were already available for me. I really appreciated it Up to my arrival, the reception were all ready waiting for me, I loved it. My room on 17th floor were just PERFECTLY HUGE!! I had " guarana and cheese bread" welcoming me at the hotel. I found it a charming touch from the hotel, after so many years not coming back to Brazil and receive at the hotel some nice gesture. Well done for all the staff. You will find the British Aiways crew at the hotel as they stay there, they are nice and friendly so even British Airways accomodate they crew there it means that the hotel is not just great is STUNNING! Once again, thank you very much for my wonderful stay. Thiago Costa

Dear Thiago Costa, We are very thankful and proud to receive your great comments regarding your experiences at Grand Mercure São Paulo Ibirapuera. It is a pleasure to know that our team made the difference in your stay, we shared your words with our team. All are very thankful. The Guarana and cheese bread is the typical brazilian gifts for your visit, we are proud that you really enjoyed. We choose the room specially for you according with our preferences for higher floor. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 189 comentários 8.2/10 Localização
  • 597 comentários 6.9/10 Quarto
  • 602 comentários 7.8/10 Serviço
  • 27 comentários 3.8/10 Wifi
  • 328 comentários 8.6/10 Café da manhã
  • 286 comentários 7/10 Conforto
  • 193 comentários 5.1/10 Limpeza
  • 170 comentários 8/10 Comodidades

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