Room was good but had very small bathroom and not a lot of space to hang clothes if you were staying for more than one day. The bed was very comfortable had a good nights sleep. Breakfast was good for the price.

The hotel has a good location. Close to the Birmingham New Street station. The bedroom was very small but clean. The breakfast was not good. The hotel staff was polite. The check in and check out was fast.

Good location and friendly staff. Rooms are small and dated but generally clean. I asked for a quiet room and the second floor was generally quiet. The bed was very comfy but the duvet was very warm and in the night the room was unbearably hot even with the fan on. The bathroom was really small and the water pressure in the shower was very disappointing. All in all I didn't feel this hotel was up to the modern standards of other Ibis hotels I have previously stayed at and the rooms are in definite need of a refurb.

The hotel is good in location. Very close to china town if you want to taste chinese food. Walking distance to coach station, new street rail station and bullring and new street shops. The reception is also very efficient.

Clean and tidy, friendly welcoming staff, bed was comfy, shower decent. Great location for central Birmingham and great price. Not the height of luxury but perfect for our overnight stay to see concert. Nothing to complain about!

The receptionists on shift on the Wednesday (around 5pm ) was amazing customer service, so very kind. I would definitely recommend stay here, I stayed here for 5 weeks for business purposes, reasonable price.

The hotel is basic and quite burlesque downstairs in my view. Even though the bed had a topper on it I would have got more sleep on a plank of wood. Had some sort of cooling system in room which was hopeless but thankful for the fan to help cool the room. Staff on front desk were great though

I was very happy with location and the hotel generally and the price was very low likely due to Covid severely impacting demand. One thing I was unhappy with was the way a request from a lady in front of me in the queue asking for milk the next day for her baby. The lady was offered that if should bought breakfast for her baby at 5.95 GBP. That was ridiculous to charge 6 pounds for some milk, We asked for milk when our daughter was a baby and was never treated like that, I showed the lady where a local Supermarket was as an altermative.

Absolutely the best hotel to stay everything you need and more staff are brilliant and nothing to much trouble 24 hrs a day cant fault this hotel at all covid restrictions are excellent which gave me great peace of mind would certainly go back again and book this company any were thankyou for everything my 4 day stay was fabulous THANKYOU.

The hotel is very centrally located, we used the underground car park which at £15 overnight we thought a very good price. There is not a Check in desk, but plenty of very helpful staff to sort you out with their smart phones, very modern! Our room was also modern and well equipped, it was spotlessly clean and the bed very comfortable. We had a very good breakfast, well stocked, with a good choice of hot and cold food. All the staff we met were great but a special shout out to Ingrid the morning breakfast lady, so chatty, helpful and made everyone feel so welcome. All in all a great stay at a great price.

Overpriced for a small, very basic room. Room was adequate for an overnight stay but I would not want to stay for longer. It is also next to a nightclub, so expect some noise into the early hours. It has no reception, so check in is via some wandering assistants, which is very strange, and they use Whatapp as a method of contact if you have a problem. This did not feel very reassuring. The only plus was the size of the towels - very few hotels have bath sheets, and the smaller towel was also larger than a regular hotel hand towel.

Very nice stay in this hotel, I arrived on Sunday night by train and the hotel is situated couple of minutes walk from the station! Team is very friendly and the room was modern and very clean. Highly recommended

We enjoyed our stay at the IBIS Birmingham New Street. The location is great close to the Hippodrome, train station and city centre. The staff were exceptionally helpful and the breakfast was great and set us up for a good day exploring. We booked this hotel because we were offered a great deal which was competitive with the other hotels.

Great location and very friendly and helpful staff. Room was compact but clean and comfortable but slept very badly as there was constant noise from the air-con/heating unit in the room despite it being turned off, plus the pillows were very hard.

Wonderful. Stayed for one night, had the best service all round. All staff were friendly and welcoming to myself and others around. Location is fantastic especially if it's just the one night stop through Birmingham.