ibis Birmingham New Street Station

Informacja

ibis Birmingham New Street Station 3 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 1 012

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Hotel posiada certyfikat ALLSAFE Clifton

  • Birmingham New Street Station

  • Idealne miejsce na wieczorne wyjście z wieloma pubami i klubami pod ręką

  • 15 minut jazdy do Cadbury World

  • Sale konferencyjne i spotkań

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

ibis Birmingham New Street Station

Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
Wielka Brytania

  • ALL BUSES C.CENTRE BOUND:  CITY CENTRE

  • Samolotem

    BIRMINGHAM INT AIRPORT W 19,31km / 12 mil

  • Samolotem

    COVENTRY AIRPORT W 48,28km / 30 mil

  • Samolotem

    EAST MIDLANDS AIRPORT W 104,6km / 65 mil

  • Samochodem

    M 42 / JUNCTION 4 W 12km / 7,5 mil

  • Samochodem

    M5 / JUNCTION 3 W 9km / 5,63 mil

  • Samochodem

    M6 / JUNCTION 6 W 8km / 5 mil

  • Pociągiem

    NEW STREET STATION W 0,5km / 0,31 mil

  • Pociągiem

    SNOW HILL STATION W 2,5km / 1,56 mil

Pozycja GPS:52.475146, -1.896525

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

FOGG'S

Restauracja Fogg's oferuje smakowite dania ze wszystkich stron świata. To idealne miejsce zarówno dla podróżujących w pojedynkę, jak i tych, którzy chcą spędzić miłe chwile przy posiłku w towarzystwie przyjaciół.

Nasze pokoje

Miły, nowoczesny i przytulny pokój z wygodnym łóżkiem i funkcjonalną łazienką. Pokój Ibis oferuje gościom wszelkie udogodnienia, zapewniając przyjemny pobyt

Opinie naszych gości

Opinie gości dotyczące hotelu
ibis Birmingham New Street Station

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 1 012

Ocena TripAdvisor  3.5/5  Liczba opinii: 2 308

OK for a night

Ocena na stronie TripAdvisor 3.0/5

Jackie W Opinia zatwierdzona w TripAdvisor

Hotel short walk from train station located in China Town. Red and Black interior very student like. Asked for a quiet room which we received. Walls very thin room warm no air conditioning, comfortable bed and pillows. Friendly staff breakfast OK plenty to fill up on.

Dear Jackie W, Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed your stay and your breakfast. We hope to welcome you back very soon! Warm Regards, Dayana Kancheva Assistant General Manager

A great stay

Ocena na stronie TripAdvisor 5.0/5

shelitatalbot Opinia zatwierdzona w TripAdvisor

I had a great stay here. The staff were all pleasant and very helpful. The hotel was extremely clean. I enjoy the closeness to the train station and the Bullring market/Mall. There’s plenty of restaurants around.

Hello shelitatalbot, We appreciate your kind feedback regarding our team and hotel cleanliness. Thank you so much for taking the time to share your review and we all hope to welcome you back very soon! Warm Regards, Dayana Kancheva Front Office Manager

Great location

Ocena na stronie TripAdvisor 5.0/5

GabsYates2014 Opinia zatwierdzona w TripAdvisor

Great central location and right in the China Quarter. Good bars and restaurants within walking distance. Room was adequate in size but was clean. We parked our car in the car park opposite which was fine. Would stay here again.

Dear GabsYates2014, We appreciate your positive feedback and we are delighted to hear that you had a pleasant stay and that you would stay again! Warm Regards, Dayana Kancheva Front Office Manager

Fabulous staff

Ocena na stronie TripAdvisor 5.0/5

OnAir61086192018 Opinia zatwierdzona w TripAdvisor

I stayed for 3 nights while exhibiting at the Classic Car show at the NEC and was very pleasantly surprised at the quality of the room, the breakfasts and the staff. I wish I could remember names but all the staff I encountered went out of their way to be friendly and helpful.

Hello OnAir61086192018, Thank you so much for your positive and kind review. We are happy to see that you enjoyed your last visit while exhibiting at the Classic Car show. We all hope to welcome you back again! Warm Regards, Dayana Kancheva Front Office Manager

Bit of a shambles

Ocena na stronie TripAdvisor 3.0/5

Kelly F Opinia zatwierdzona w TripAdvisor

When we arrived to check in we were told that their internet had gone down and they were manually allocating rooms to people. My daughter and I were given our room keys and we headed to our room. Imagine my surprise when I open the door to our room and startled a young lady who was lounging on the bed. I apologised profusely and explained that we had just been allocated their room. I was told it had happened to them too. When I went back down to reception there were other people in the queue waiting to get reallocated rooms as they too had walked into occupied rooms. This is totally unacceptable. To be fair the staff tried their best and they were very polite but the incident made me uneasy. The room was very basic and bland. I was woken at 3am by drunk people outside screaming and shouting. Whilst I do feel the staff did their best, I will not be returning.

Dear Kelly F, Thank you for taking the time to share your feedback on your recent experience at our hotel. I am truthfully sorry to hear that your experience did not meet your expectations due to the internet failure at our hotel on the date of your stay. Please rest assured that this was an exceptional situation and our team tried their best to manage the hotel operations the best they could. I hope you will give us a second chance in the near future. Kind Regards, Dayana Kancheva Front Office Manager

Ibis Birmingham

Ocena na stronie TripAdvisor 3.0/5

kevinb12021 Opinia zatwierdzona w TripAdvisor

Room was good but had very small bathroom and not a lot of space to hang clothes if you were staying for more than one day. The bed was very comfortable had a good nights sleep. Breakfast was good for the price.

Dear kevin12021, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Front Office Manager

Reasonable hotel

Ocena na stronie TripAdvisor 3.0/5

flavioperrella Opinia zatwierdzona w TripAdvisor

The hotel has a good location. Close to the Birmingham New Street station. The bedroom was very small but clean. The breakfast was not good. The hotel staff was polite. The check in and check out was fast.

Dear flavioperrella, Thank you for taking the time to share your feedback. While I wish you had a better breakfast experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dayana Kancheva Front Office Manager

Hotel is a bit dated

Ocena na stronie TripAdvisor 3.0/5

phlipgodfrey Opinia zatwierdzona w TripAdvisor

Good location and friendly staff. Rooms are small and dated but generally clean. I asked for a quiet room and the second floor was generally quiet. The bed was very comfy but the duvet was very warm and in the night the room was unbearably hot even with the fan on. The bathroom was really small and the water pressure in the shower was very disappointing. All in all I didn't feel this hotel was up to the modern standards of other Ibis hotels I have previously stayed at and the rooms are in definite need of a refurb.

Dear philpgodfrey, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dayana Kancheva Front Office Manager

good location

Ocena na stronie TripAdvisor 3.0/5

stewuu Opinia zatwierdzona w TripAdvisor

The hotel is good in location. Very close to china town if you want to taste chinese food. Walking distance to coach station, new street rail station and bullring and new street shops. The reception is also very efficient.

Dear stewuu, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Front Office Manager

Can’t fault it for the price

Ocena na stronie TripAdvisor 5.0/5

holsarethebeest Opinia zatwierdzona w TripAdvisor

Clean and tidy, friendly welcoming staff, bed was comfy, shower decent. Great location for central Birmingham and great price. Not the height of luxury but perfect for our overnight stay to see concert. Nothing to complain about!

Dear holsarethebeest, Thank you very much for the kind review. We are all very pleased to see that you found our team to be welcoming and enjoyed our rooming standards. Warm Regards, Dayana Kancheva Front Office Manager

Wednesday 8th September 2021

Ocena na stronie TripAdvisor 4.0/5

charliepatmore Opinia zatwierdzona w TripAdvisor

The receptionists on shift on the Wednesday (around 5pm ) was amazing customer service, so very kind. I would definitely recommend stay here, I stayed here for 5 weeks for business purposes, reasonable price.

Dear charliepatmore, Thank you very much for your kind feedback. We are glad that our reception team made you feel welcomed upon arrival and that you enjoyed your stay. We all look forward to welcoming you back in the near future. Kind Regards, Dayana Kancheva Front Office Manager

Needs a refurbishment

Ocena na stronie TripAdvisor 2.0/5

arsenalterry Opinia zatwierdzona w TripAdvisor

The hotel is basic and quite burlesque downstairs in my view. Even though the bed had a topper on it I would have got more sleep on a plank of wood. Had some sort of cooling system in room which was hopeless but thankful for the fan to help cool the room. Staff on front desk were great though

Dear arsenalterry, All of us, here at Ibis appreciate you taking the time to share your comments on your recent experience at our hotel. We are sorry that your experience did not meet your expectations in this occasion due to our rooming and bedding standards. Please accept my sincere apologies. We all hope that you will give us a second chance in the near future. Kind Regards, Dayana Kancheva Front Office Manager

Centrally located modern hotel in Birmingham

Ocena na stronie TripAdvisor 4.0/5

Nicolas K Opinia zatwierdzona w TripAdvisor

I was very happy with location and the hotel generally and the price was very low likely due to Covid severely impacting demand. One thing I was unhappy with was the way a request from a lady in front of me in the queue asking for milk the next day for her baby. The lady was offered that if should bought breakfast for her baby at 5.95 GBP. That was ridiculous to charge 6 pounds for some milk, We asked for milk when our daughter was a baby and was never treated like that, I showed the lady where a local Supermarket was as an altermative.

The place to stay

Ocena na stronie TripAdvisor 5.0/5

mpspeirsms Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Absolutely the best hotel to stay everything you need and more staff are brilliant and nothing to much trouble 24 hrs a day cant fault this hotel at all covid restrictions are excellent which gave me great peace of mind would certainly go back again and book this company any were thankyou for everything my 4 day stay was fabulous THANKYOU.

Dear mpspeirsms, Thank you for this nice review and for sharing your experience with other guests. I am glad to see that you enjoyed your stay with us in our hotel. We look forward to welcoming you back again soon. Kind regards, Paula&Team

Short stay in Birmingham

Ocena na stronie TripAdvisor 5.0/5

Alan B Opinia zatwierdzona w TripAdvisor

The hotel is very centrally located, we used the underground car park which at £15 overnight we thought a very good price. There is not a Check in desk, but plenty of very helpful staff to sort you out with their smart phones, very modern! Our room was also modern and well equipped, it was spotlessly clean and the bed very comfortable. We had a very good breakfast, well stocked, with a good choice of hot and cold food. All the staff we met were great but a special shout out to Ingrid the morning breakfast lady, so chatty, helpful and made everyone feel so welcome. All in all a great stay at a great price.

Dear Alan B, I'm delighted that your stay was so enjoyable thanks to the attention, kindness and welcome of the Team. I'll especially make sure to let Ingrid know how much of a positive impact she made on your experience. We look forward to welcoming you back very soon. Kind regards, Paula&Team

overpriced

Ocena na stronie TripAdvisor 1.0/5

RuthS441 Opinia zatwierdzona w TripAdvisor

Overpriced for a small, very basic room. Room was adequate for an overnight stay but I would not want to stay for longer. It is also next to a nightclub, so expect some noise into the early hours. It has no reception, so check in is via some wandering assistants, which is very strange, and they use Whatapp as a method of contact if you have a problem. This did not feel very reassuring. The only plus was the size of the towels - very few hotels have bath sheets, and the smaller towel was also larger than a regular hotel hand towel.

Dear Ruth S, Thank you for taking the time to leave your feedback, I apologise that your stay did not live up to your expectations. Our reception is opened 24/7 and our team is more than happy to help our guests with any issues they may have during their stay. I hope we will get the opportunity to better serve you in near future. Kind regards, Paula&Team

Very central

Ocena na stronie TripAdvisor 5.0/5

cbulvestre Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Very nice stay in this hotel, I arrived on Sunday night by train and the hotel is situated couple of minutes walk from the station! Team is very friendly and the room was modern and very clean. Highly recommended

Dear cbulvestre, Many thanks for taking the time to write a review. It is much appreciated and your views will be shared with the teams. I hope we will have the pleasure of welcoming you back to the hotel soon. Best Regards, Paula Borkowska, Assistant General Manager

IBIS Birmingham New Street

Ocena na stronie TripAdvisor 4.0/5

443sylviae Rodziny - Opinia zatwierdzona w TripAdvisor

We enjoyed our stay at the IBIS Birmingham New Street. The location is great close to the Hippodrome, train station and city centre. The staff were exceptionally helpful and the breakfast was great and set us up for a good day exploring. We booked this hotel because we were offered a great deal which was competitive with the other hotels.

Dear 443sylviae, Thank you for your kind comments. I am delighted you enjoyed your stay with us and we are looking forward to seeing you again very soon. Thank you once more. Kind Regards, Paula Borkowska, Assistant General Manager

Team meeting trip to Birmingham

Ocena na stronie TripAdvisor 4.0/5

SomersetLil Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great location and very friendly and helpful staff. Room was compact but clean and comfortable but slept very badly as there was constant noise from the air-con/heating unit in the room despite it being turned off, plus the pillows were very hard.

Dear SomersetLil, Many thanks for taking the time to write a review. It is much appreciated and your views will be shared with the teams. I hope we will have the pleasure of welcoming you back to the hotel soon. Kind regards, Paula&Team

Amazing hospitality

Ocena na stronie TripAdvisor 5.0/5

KCOY09 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Wonderful. Stayed for one night, had the best service all round. All staff were friendly and welcoming to myself and others around. Location is fantastic especially if it's just the one night stop through Birmingham.

Dear KCOY09, Many thanks for taking the time to write a review. It is much appreciated and your views will be shared with the teams. I hope we will have the pleasure of welcoming you back to the hotel soon. Best Regards, Paula Borkowska, Assistant General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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