ibis budget Birmingham Centre

ibis budget Birmingham Centre 2 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 746

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Close to city attractions, shopping and the nightlife of the city centre

  • Just 2 minutes away from the O2 Academy

  • Free fibre Wi-Fi and Sweet Bed comfort

  • On-site drinks and take away continental breakfast

  • 24hr Reception

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

ibis budget Birmingham Centre

1 Great Colmore Street
B15 2AP BIRMINGHAM
Wielka Brytania

  • Samolotem

    BIRMINGHAM INTL W 15,77km / 9,8 mil

  • Samochodem

    M5 JCT 3 A456 W 0,7km / 0,43 mil

  • Pociągiem

    B GHAM NEW STREET W 1,13km / 0,7 mil

Pozycja GPS:52.471622, -1.900464

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Podjazd dla wózków
  • Wi-Fi
  • Śniadanie

Śniadanie

Nasze pokoje

Opinie naszych gości

Opinie gości dotyczące hotelu
ibis budget Birmingham Centre

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  3.9/5  Liczba opinii: 746

Ocena TripAdvisor  3.5/5  Liczba opinii: 2 596

Still awaiting refund

Ocena na stronie TripAdvisor 1.0/5

lorri2021 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Unfortunately we had a very disturbed stay in the hotel. We had to move rooms in the middle of the night as the lights kept spontaneously turning on and flashing quickly. So the strobe lighting meant we couldn't sleep. We had to wait at reception in early hours and eventually got moved. Unfortunately the new room was so noisy we struggle to sleep then. Both the staff in the night and the staff on checkout the next day agreed to our prepaid room being refunded, however, we have yet to receive the refund or any replies to communication. I've stayed in the hotel 3 times previously and the stay has been okay on previous stays.

Great service

Ocena na stronie TripAdvisor 4.0/5

Ansjela Solo travel - Opinia zatwierdzona w TripAdvisor

The room was what can be expected. Matras was bit hard. Shower was great. Very quiet room, which was very appreciated. The service of the employees exceeded my expectations. Never felt more welcome. Absolutely fab!

We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Being abuse by staff

Ocena na stronie TripAdvisor 1.0/5

Mobile14502839711 Opinia zatwierdzona w TripAdvisor

Room not clean & wasn't told any anytime that I needed to ask for my room to be cleaned. Came back to the hotel on my second night & was locked out & I was abused by staff & hotel manager doesn't care

Cheap, clean, cheerful stay

Ocena na stronie TripAdvisor 4.0/5

Shaun65S Opinia zatwierdzona w TripAdvisor

Room simple clean and quite modern looking. Functional but I really would not want to stay more than two nights as limited area to hang clothes up but perfect for one night or weekend stay. MY DOWN POINTS which a lot of people would not care too much about. In the Ibis Budget there are two lifts. three or four times on day I arrived and day I felt, bot hand sanitize stations in the lift was empty. Please check more regular. Would I stay again ??? YEAH to right.

Dear Shaun65S Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Raul Navarro

Really upset services

Ocena na stronie TripAdvisor 1.0/5

Shukila K Opinia zatwierdzona w TripAdvisor

Flooded shower caused accident fr disable to fall Waited 45 min fr coffee then none provide Locked outside carpark gate ignore Wen we had disable badge No extra pillows Unqualified night male reception

Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Good hotel to stay

Ocena na stronie TripAdvisor 4.0/5

jleung2021 Opinia zatwierdzona w TripAdvisor

The hotel is closed to Chinese quarter which is convenient to buy things. The staff is polite, good and responsive. Due to covid situation, no room service available but we can request to change the room if needed. This hotel is highly recommended.

Dear jleung2021 We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

Five stars for the staff *****

Ocena na stronie TripAdvisor 3.0/5

2frogsinapond Opinia zatwierdzona w TripAdvisor

I can't give more stars to the hotel because the building and its facilities are in real need of "tender loving care". The staff, most of them females, are professional, attentive and good humoured. The lady in charge of looking after the facilities in the rooms was particularly helpful and kind. Our thanks to all the staff.

Dear 2frogsinapond Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro General Manager

Nice stay but a bit basic

Ocena na stronie TripAdvisor 4.0/5

Gosdenm Opinia zatwierdzona w TripAdvisor

overall rooms very clean and staff really friendly. the only downside is the bed as the mattress was very thin and uncomfortable. we booked at a good rate but would have been very disappointed if i had paid more for the room especially when you can get the same rate for a premier inn room where the beds are very comfortable

Dear Gosdenm We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. We welcome all feedback that we receive from our guests and will endeavour to use such feedback constructively. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for your time in sharing your experience with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

Basic but adequate

Ocena na stronie TripAdvisor 4.0/5

mhardaker12 Opinia zatwierdzona w TripAdvisor

The hotel is about 10 to 15 minutes walk from New Street Station and fairly easy to find. I had a twin room with my daughter and we were staying 2 nights.We were given an access room which was quite big with a wet room. I was disappointed that there was no tea making facilities and that I had to pay £1.50 to buy tea downstairs. The beds were small but actually quite comfortable and I slept very well. The sink in the wet room was quite small. After having a shower the floor was very wet right up to the toilet. The water didn’t all run away and I had to use my feet to push as much water away as possible. I asked a staff member how to dry the floor and it was suggested to use towels so I was given a couple extra. I just dried the part of the floor where we would be walking on to use the toilet and sink. When we returned to our room in the evening I noticed that the floor around the shower was still very wet so the cleaners hadn’t dried it up. Maybe they aren’t meant to. I had breakfast both mornings. As I would have had to pay for tea I thought is was worth paying for breakfast as tea etc is included. There was no hot food but there was adequate cold food. I I must say the ham was very good. There were several fridges with drinks and a variety food to purchase. There was also a microwave to heat up food if needed. There were 2 lifts but one didn’t work and from previous reviews it seems to have been out of order for a while. As I was in the first floor I did use the stairs rather than wait for the lift. Overall a very pleasant stay. It was good value for the price I paid. The staff were very friendly and helpful.

Dear mhardaker12 We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We welcome all feedback that we receive from our guests and will endeavour to use such feedback constructively. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for your time in sharing your experience with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you back in the near future. Regards Raul Navarro

Budget by name...

Ocena na stronie TripAdvisor 3.0/5

Dreamer27374551430 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Nothing wrong with the hotel, all the basics there, but definietly not luxury, comfort, or any extras. Lack of tea coffee making facilities in room or any dinner options at hotel other than pizza was disappointing. You get what you pay for. On the plus side - room was properly dark with the blind closed and not overly hot for a change.

Dear Dreamer27374551430 Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate your sharing your comments, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Raul Navarro

Budget means budget

Ocena na stronie TripAdvisor 3.0/5

Darren121215 Couples - Opinia zatwierdzona w TripAdvisor

I know that before christmas is going to attract a premium price. I paid £190 ish for 2 nights here. Don't get me wrong, the room is somewhere to sleep and is well located for the Bull Ring and Mailbox, which is what attracted me to the hotel. I've paid less for better accomodation. The room is basic with very little hanging space and no real storage for anything else. It reminded me of student halls rooms but not as good. There is a freeview TV but not many channels that we could find. No access to HDMI to plug in iPad etc. bed OK but only 1 pillow each. Not sure if we could have asked for additional ones. And never been to hotel that doesn't supply shower gel, so make sure you take your own if staying here. Might be worth £49 per night but not £95 per night. Won't stay here again.

Dear Darren121215 Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Raul Navarro

Good Value

Ocena na stronie TripAdvisor 4.0/5

charles f Couples - Opinia zatwierdzona w TripAdvisor

Nice room,very clean . breakfast was good,great coffee, staff were very helpful. A short walk to ChineseQuarter and the bullring shopping centre,only complaintwas that the bed was a bit hard,and the pillow,but good value for money.

Dear Charles f I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

Very friendly staff

Ocena na stronie TripAdvisor 4.0/5

Alison M Rodziny - Opinia zatwierdzona w TripAdvisor

The room was compact but clean. Staff were very friendly. Good facilities in hotel in general. Walls very thin though so a lot of late night noise from other guests. Breakfast was good. 15 min walk to city centre.. think i paid too much for the room tbh (£128/night) compared to others reviews ive read since booking. No toiletries in room

Dear Alison M We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

Home from home

Ocena na stronie TripAdvisor 5.0/5

JeremyPD Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed here many many times over the past nine years for work - & half the wonderful team have been working at IBIS Budget Birmingham City Centre all that time. Convenient. Welcoming. Friendly. Always clean. Great staff. Great value. Thank you, team

Dear JeremyPD Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Thank you again for sharing your experience, and we hope your next 9 years will be as pleasant as the previous years. Regards Raul Navarro

Ibis Budget Birmingham

Ocena na stronie TripAdvisor 3.0/5

charlenechanel2019 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I regularly stay at the hotel due to working in Birmingham. Staff are always very friendly, polite and professional and I always feel very welcome. In terms of the rooms, they are clean but at times the room doesn’t get very warm with the heater on high and some pillows can be uncomfortable. But overall a good experience.

Dear charlenechanel2019 We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

Good

Ocena na stronie TripAdvisor 3.0/5

AliceL3760 Rodziny - Opinia zatwierdzona w TripAdvisor

The services is very well and staff are very nice with very good room price. But if the wifi connection and room facilitates can be improved, it will be much better and I will have my booking next time.

Dear AliceL3760 We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

It is what it is!

Ocena na stronie TripAdvisor 5.0/5

lorna w Friends getaway - Opinia zatwierdzona w TripAdvisor

Clean, modern and all you need for a budget hotel. Dont expect luxury but its clean, the bed is comfy and the staff helpful. They keep everything simple. Vending machines in reception, a button to press to order a taxi. Car park. 3 of us shared a room for £60! Cheaper than a taxi home! Maybe dont stay with people u dont know that well! Not much privacy! 🤣 Perfect if u just need somewhere to lay your head after a night out!

Dear misgracefuljewels We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

enjoyable stay

Ocena na stronie TripAdvisor 5.0/5

Tony P Couples - Opinia zatwierdzona w TripAdvisor

The room was so neat and clean and very practical,showers is an amazing cubicle with great water flow,toilet seperate so that very practical.as its next to the shower.room quit no noise at night peaceful sleep.Staff, Emma and her colleagues were so helpful and made us so welcome,anything we required ,just ask and it was done. location excellent bus on either side of the road to go into town,/station/7 mins and you can also walk.We stayed last year and it was also excellent.its also value for money ,hotel rates are good.I would recommend this hotel for a great ,comfortable stay.

Dear Tony P Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Raul Navarro

2nd Stay this month

Ocena na stronie TripAdvisor 4.0/5

Expedition591220 Solo travel - Opinia zatwierdzona w TripAdvisor

A clean basic hotel with everything you need. My room was spotless. Centrally located. less than 10 minute walk from train station. Plenty of great places to eat also within walking distance. Staff was very helpful ("Dot" welcomed me as she remembered me from a previous visit.) They readily accommodated my request for a fan. The room was a good temperature. I like the fan noise to help me sleep. This now my "go to" hotel when I visit Birmingham twice a month.

Dear Expedition591220 We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Dot. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

Good choice, good value.

Ocena na stronie TripAdvisor 4.0/5

Passenger02330836530 Rodziny - Opinia zatwierdzona w TripAdvisor

Very friendly staff. Good breakfast. Comfortable rooms, basic but that was expected. They were clean. About a 10/15 minute walk from New Street so if you have heavy bags get a taxi. A I would go back there.

Dear Passenger02330836530 We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Raul Navarro

Najnowsze opinie: 20

Partner: TripAdvisor

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