Mercure Hotel Saarbruecken Sued

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Mercure Hotel Saarbruecken Sued 3.5 stars

Customer review rating (ALL Rating) 4.1/5 205 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 100 air-conditioned, partly modernized rooms, renovated bathrooms with tubs

  • 381 m² of event space spread over 7 event rooms with natural light

  • 120 free parking spaces at the hotel

  • Garden terrace with a seasonal outdoor swimming pool

  • Excellent transport links to the city center, A6 highway (Metz/Mannheim) and airport

Hotel location

Mercure Hotel Saarbruecken Sued

Zinzinger Str. 9
66117 SAARBRUECKEN
Germany

Telephone +49 681 58630

Fax +49 681 5863300

Contact email

  • City Bus VVS Saartal Linien:  109 123 NEUE BREMM

  • By plane

    HAHN At 114km / 70.84 miles

  • By plane

    LUXEMBURG At 97km / 60.27 miles

  • By plane

    METZ-NANCY LORRAINE At 87km / 54.06 miles

  • By plane

    SAARBRUECKEN At 15km / 9.32 miles

  • By car

    AUTO.A6-2-SAARBRÜCK.GOLDENE BREM At 0.1km / 0.06 miles

  • By train

    GARE DE FORBACH At 6km / 3.73 miles

  • By train

    HAUPTBAHNOF SAARBRÜCKEN At 6km / 3.73 miles

GPS:49.20972, 6.966023

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L'ORANGERIE

Our contemporary L'Orangerie restaurant caters for 120 guests and is open from 6am until 11pm. Our chefs will spoil you with international dishes and fine wines that you can also enjoy on our terrace.

Our accommodation(s)

At the 3-star Superior Mercure Hotel Saarbrücken Süd, you can choose between Standard Rooms with a single bed, twin beds or double beds and Privilege Rooms with single or double beds. All 100 rooms are air-conditioned and come with French beds, so you can enjoy a comfortable sleep on an 82.7-inch (210-cm) bed. The Privilege rooms have free WIFI. Two children aged up to 12 can sleep free of charge in your room and your pet is welcome (charge of EUR 5/night)

Our guest reviews

Our guest reviews for
Mercure Hotel Saarbruecken Sued

100% genuine reviews from our guests

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ALL Rating  4.1/5  205 reviews

TripAdvisor Rating  3.5/5  662 reviews

Customer review rating 3.0/5

Jialin Couples - Confirmed reviews ALL

Restaurant is closed during our stay. Hotel quite old, not very well located. Sheet is too small for 2 people.

Dear Jialin Y., Thank you for taking the time to tell us about your experience at the Mercure Hotel Saarbruecken Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very pleased to read your positive comments and your recommendation about our Mercure Hotel Saarbrücken Süd. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well, and others where we can improve. Our F&B opening times are always depending on the actuall occupancy. We are unable at the moment to inform our guests prior to arrival if the restaurant is open or not. Nevertheless we have different restaurants around our hotel and we hope that that will met the expectations of our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sven Keil - GM

mixed feelings

Customer review rating 2.0/5

Elfie Families - Confirmed reviews ALL

every year we stay in this hotel, on our way to austria. before we were always happy with the service. but this time... staff was not friendly at all. restaurant closed, the gloves at the buffet is a bit over the top (and not asked in a friendly manner!), bar closed, COLD room, COLD restaurant, sad atmoshere :(

Dear Elfie D., Thank you for taking the time to tell us about your experience at the Mercure Hotel Saarbruecken Sued. I am sorry that your experience did not meet your prior expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We try to heat our whole building in a mixture that will satisfy all different guests needs. But in the public area it is not possible to heat the restaurant more as th elobby or the bar. It is centrallized controlled. In your room you have the possibilty to use the radiator from setting 1 to 5. So our rooms will be be heated by air condition and raditors. Due to the actual changing but ongoing Corona situation we respect and fulfill all local Covid-19 rules by law. Therefore, we had decided to change the buffet concept and offer single portions as much as possible to guarantee a good hygiene status and to offer still different items to our clients. The health of our guests and employees is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you! Sincerely, Sven Keil - GM

nice hotel

TripAdvisor rating 4.0/5

781willi Business - TripAdvisor review

This hotel is nice. It is close to the french border and very silenze. For parking there is a lot of space.The rooms have everything what you need. Bathroom is clean. Internet is very fast and good perfect for business people.

Dear 781willi, we are very pleased to read your positive comments and your recommendation about our Mercure Hotel Saarbrücken Süd. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well. Therefore we certainly do hope that upon your next visit to Saarbrücken, you return to our Mercure Hotel Saarbrücken Süd. Thank you for your time and your stay! Best regards Sven Chr. Keil - General Manager

There was a lot of mosquito in the room

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

We change the room on mid night ! It was unacceptable and not profrssionel

Dear Karim E., Thank you for taking the time to tell us about your experience at the Mercure Hotel Saarbruecken Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sven Keil - GM

Decent stay

Customer review rating 3.5/5

Oc Families - Confirmed reviews ALL

Due to pandemic the staff is a little bit rusty. Booked two different rooms and for some reason we got something else. Issue was fixed in the end after I insisted to follow the original booking. Decent beds, clean bathroom.. old style furniture and painting. for a 3.5* hotel you could do more about this. Pool needs a major cleaning process. Not the best view if you want to stay outside.

Dear Ovidiu C., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken Sued. It is always a pleasure to receive feedback. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well, and others where we can improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Keil - GM

disappointed!

Customer review rating 0.5/5

Ellen N. Couples - Confirmed reviews ALL

reception not friendly: we had asked for a quiet twin room on internet ( hotelspetials site) plus on the phone ahead of time: we were shown a double bed room. after switching to a twin room it was so noisy that we had to get up at 5 30 to close the window. when asking for the tea maker ( none in the room although we had booked a ' comfort' room with tea/ coffee maker included) the lady brought only a water boiler, I had to ask for cups etc and got a grumble...etc all in all: no.one paid attention to our requests and the service was very disappointing

Dear Ellen n., Thank you for taking the time to tell us about your experience at the Mercure Hotel Saarbruecken Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the moment, due to the epedemic law, we are not allowed to offer any portable items in our rooms. Therefore we can only offer your a kettle upon arrival. For sur eit should be with tea, instant coffe and cups. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sven Keil - GM

Very well located

Customer review rating 5.0/5

Kristiina S. Couples - Confirmed reviews ALL

Excellent breakfast

Dear Kristiina S., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Keil - GM

overnight stop

Customer review rating 4.5/5

Keith Couples - Confirmed reviews ALL

Great location, clean and friendly staff. Room clean, breakfast excellent.

Dear Keith M., We very much appreciate your comments regarding your stay at the Mercure Hotel Saarbruecken Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sven Keil - GM

Uncomfortable beds

Customer review rating 2.5/5

Elaine Families - Confirmed reviews ALL

Good location. Basic rooms, uncomfortable beds. Mainly for business people.

Dear Elaine Farrer, we are very pleased to read your positive comments and your recommendation about our Mercure Hotel Saarbrücken Süd. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well, and others where we can improve. We offer different types of bedding, f.e. twin beds or Queen beds. As well we modernized a few rooms and use there the new Mercure boxspring bedding. Therefore we certainly do hope that upon your next visit to Saarbrücken, you return to our Mercure Hotel Saarbrücken Süd. Please ask at your next stay for a room with new bedding. Thank you for your time and your stay! Best regards Sven Chr. Keil - General Manager

Good

Customer review rating 3.5/5

Davide Couples - Confirmed reviews ALL

Good for a quick night stay.

Lieber Herr D., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Sven Keil - GM

hotel very close to the border

TripAdvisor rating 4.0/5

781willi Business - TripAdvisor review

this hotel is very close to the french border. it is a nice hotel in a quiet district. the rooms are nice and clean and the service is very good. breakfast is not as usual because of the corona virus but still you have everything what you need.

Dear 781willi, we are very pleased to read your positive comments and your recommendation about our Mercure Hotel Saarbrücken Süd. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well. Therefore we certainly do hope that upon your next visit to Saarbrücken, you return to our Mercure Hotel Saarbrücken Süd. Thank you for your time and your stay! Best regards Sven Chr. Keil - General Manager

Good hotel for business trip

TripAdvisor rating 4.0/5

Passenger313546 Business - TripAdvisor review

A nice stay on the way to Germany. close to highway, agreeable environment. A nice stay. Room service closes too early together with restaurant. For late travellers, no way to eat after 10pm. Except to go to an hugly Mac Donalds nearby.

Dear Mercure Guest, thank you for having taken the time to rate our Mercure Hotel Saarbrücken Süd here on tripadvisor.com. We are looking forward to welcome you again. Thank you for your time and your stay! Best regards, Sven Keil – General Manager

Everything was okay

TripAdvisor rating 5.0/5

peter_czirok_ca Business - TripAdvisor review

- Hotel was OK - Room and room service too. - Bar for drinking also OK, Bar tender makes coctails if you want, that was also OK. - Parking place would be enough of every hotel guest - City is nice and fantastic -

Dear Peter, we are very pleased to read your positive comments and your recommendation about our Mercure Hotel Saarbrücken Süd. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well. Therefore we certainly do hope that upon your next visit to Saarbrücken, you return to our Mercure Hotel Saarbrücken Süd. Thank you for your time and your stay Best regards Sven Chr. Keil - General Manager

trip to Paris

TripAdvisor rating 5.0/5

ondrejsmerak Families - TripAdvisor review

We vere satisfaid. We vere happy. hotel is very closed to motorway by which we went to Paris. The swimingpool was littlebit cold but refreshing for us. We hope that we stay at that hotel one night on our trip back home.

Dear ondrejsmerak, we are very pleased to read your positive comments about your stay at our hotel. We thank you very much for your positive 5-point rating on booking.com. We are looking forward to welcome you again. Thank you for your time and your stay! Best regards, Sven Keil – General Manager

Nice hotel Located on the French/German border

TripAdvisor rating 4.0/5

Jan A Solo travel - TripAdvisor review

Very nice hotel, friendly and polite staff. Nice rooms. Off road parking and lots of it. Was only a stopover but enjoyed it anyway. Didn't get to try the restaurant. Had a special request for my room when I booked which was fulfilled without me having to mention it again. Will stay again.

Dear 348LarryD, thank you for having taken the time to rate our Mercure Hotel Saarbrücken Süd so well on tripadvisor.com. We are happy you found your room so nice and taht you recommend our friendly staff. We certainly hope you will return to Saarbrücken soon and stay with us again. Thank you for your time and your stay! Best regards, Sven Keil – General Manager

Good overnight stop

TripAdvisor rating 5.0/5

Martin147J Solo travel - TripAdvisor review

I've stayed at this hotel before. It's conveniently situated, not too far off the motorway, and about 6 hours from Calais. Room was clean and comfortable. Everything worked in the en suite. Good breakfast. Check-in and check-out all worked fine. I didn't stay long enough to be able to offer a full assessment but everything I experienced met my needs.

Dear Martin147J, how nice to read your positive comments about our Mercure Hotel Saarbrücken Süd. We are happy you found your room clean & so comfortable. We certainly hope you will return to Saarbrücken soon and stay with us again. Looking forward welcoming you again! Best regards Sven Chr. Keil - General Manager

Mercure Saarbrücken Süd - mixed feelings

TripAdvisor rating 4.0/5

John T Families - TripAdvisor review

I have been staying at the Mercure Saarbrücken Süd for many years, going back to when it was the Novotel. I have booked two rooms twice each year en route to family holidays in Austria. As an Accor Loyalty Card holder I had gained Silver status. When I arrived on 12th January 2018, I discovered from the receptionist that my loyalty status had been downgraded to a lower level which meant I lost some privileges, e.g. a welcome drink. This was very disappointing. I complained to Accor but was simply told things had changed. I was asked if we wanted to book breakfast. It would be €12 per person if we booked and paid the night before, or €15 per person on the morning. We booked. I'm at the hotel again today on our way home to U.K. Asked if we could book breakfasts, we were told it was €15. I said "but when we were here 8 days ago, I was told it would be €12 per person if we booked the night before". It's €15 is what I was told. Used to be one could get a snack and a drink in the bar but that seems to have stopped. Staff are great but after being a regular customer for many years, I'm sorry to say I will probably not use this hotel again.

Dear John T, we are very pleased to read your positive comments and your recommendation about our Mercure Hotel Saarbrücken Süd. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well, and others where we can improve. Thank you very much for recommending our friendly staff. We appologize that you were not satisfied by the changes of the accor loyalty program. Unfortunately we can not change that rules. Nevertheless we hope that upon your next visit to Saarbrücken, you return to our Mercure Hotel Saarbrücken Süd and give us a chance to satisfy all our needs and show you our good service. Thank you for your time and your stay! Best regards, Sven Chr. Keil - General Manager

Nice hotel with some defects

TripAdvisor rating 3.0/5

patriziodeejay2017 Business - TripAdvisor review

Nice ex-Novotel with pool, location perfect when you come by car (Paris-Frankfurt), climatization cannot get switched-off, A-Club Members are well treated, food and breakfast service to be improved. Overall nice hotel with some defects!

Dear patriziodeejay2017, thank you for having taken the time to rate our Mercure Hotel Saarbrücken Süd. We are looking forward to welcome you again. Thank you for your time and your stay! Best regards, Sven Keil – General Manager

Nice reception, nice stay, at a sligthly worn hotel

TripAdvisor rating 4.0/5

Alt_Control Couples - TripAdvisor review

After a terrible night in Bremen we stayed in Saran, France, just north of Orleans. Reception was cordial and welcoming, the bar was nice and the breakfast excellent. The shower is in the bathtub, which I find less practical and the hotel in need för a renewal which we heard will be coming soon. Let us hope the floor will be hard in rooms.

DearAlt_Control, we are very pleased to read your positive comments and your recommendation about our Mercure Hotel Saarbrücken Süd. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well. We want to thank you for the recommendation of our hotel and our excellent breakfast buffet! Therefore we certainly do hope that upon your next visit to Saarbrücken, you return to our Mercure Hotel Saarbrücken Süd. Thank you for your time and your stay! Kind regards, Sven Chr. Keil - General Manager

Saarbruecken Sud

TripAdvisor rating 5.0/5

Roger960 Families - TripAdvisor review

The hotel was easy to find being just off the motorway, Reception was quick and easy the staff speaking fluent English. The room was standard Mercure generally very clean but a bit of dust under bathroom vanity unit!. Food was good quality & plentiful @ both dinner &breakfast. A good place to stop for an overnight stay

Dear Roger960, we are very pleased to read your positive comments and your recommendation about our Mercure Hotel Saarbrücken Süd. We highly appreciate your effort, since it is very important for us to receive your direct feedback on the things we do well, and others where we can improve. Thank you for recommending the good quality of food in restaurant and during breakfast! We hope that upon your next visit to Saarbrücken, you return to our Mercure Hotel Saarbrücken Süd. Thank you for your time and your stay! Best regards, Sven Chr. Keil - General Manager

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