Mercure Hotel Freiburg Am Muenster

Mercure Hotel Freiburg Am Muenster 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 1.286 comentários

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Extras do hotel

  • Nosso hotel acabou de reformar seus quartos.

  • "The Flave" oferece um ambiente acolhedor e moderno para um drinque ou uma refeição.

  • Todo o hotel possui ar condicionado.

  • O hotel cativa pela localização central na cidade velha.

  • O hotel tem 3 salas de reuniões para até 140 pessoas.

Hotel ALLSAFE. Aprovado

Localização do hotel

Mercure Hotel Freiburg Am Muenster

Auf der Zinnen 1
79098 FRIBURGO
Alemanha

  • 4:  Europaplatz

  • LINIE 5:  EUROPAPLATZ

  • De avião

    BADEN BADEN A 90 km / 56 milhas

  • De avião

    MULHOUSE A 70 km / 43 milhas

  • De avião

    STRASBOURG ENTZHEIM A 90 km / 56 milhas

  • De helicóptero

    FLUGPLATZ FREIBURG A 5 km / 3 milhas

  • De carro

    FREIBURG MITTE A 8 km / 5 milhas

  • De carro

    FREIBURG NORD A 8 km / 5 milhas

  • De carro

    FREIBURG SÜD A 10 km / 6 milhas

  • De trem

    HAUPTBAHNHOF A 1 km / 0 milhas

GPS:47.99752, 7.854613

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Restaurante
  • Bem-estar
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Próximo da propriedade
  • Estacionamento

MUENSTERBLICK

A modernidade dita o clima do restaurante "Münsterblick", onde nossos chefs preparam deliciosos pratos regionais. Venha aproveitar suas refeições no terraço, onde você pode curtir um banho de sol.

Nossas acomodações

Escolha entre quartos conforto e privilege no Mercure Hotel Freiburg Minster 3 estrelas. Para sua estadia com a família, oferecemos quartos espaçosos. Todos os 117 quartos tem ar condicionado e são para não fumantes. Duas crianças Mediante solicitação, crianças com até 12 anos no quarto dos pais não pagam. Berços são opcionais. Seu animal de estimação é bem-vindo (10 euros/noite).

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.6/5  1.286 comentários

Classificação no TripAdvisor  4.0/5  1.159 comentários

Nice hotel

Classificação TripAdvisor 5.0/5

omarq82022 Avaliação certificada TripAdvisor

A beautiful hotel and its location is great, close to everything, and the staff treat them wonderfully, especially Mr. Uwe wollf. The hotel is characterised by tranquillity, comfort, air conditioning, and the most beautiful thing in it is close to the centre and the train station.

Dear Omar, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We would be happy to pass on your praise and the associated greetings to our colleagues. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Great location and organised

Classificação TripAdvisor 4.0/5

pekao Família - Avaliação certificada TripAdvisor

We stayed for 4 nights during holidays in the corner family room on the fourth floor. Hotel is well organised, all my reservation comments were considered with room allocation. Also they recognised my gold status with a letter, snacks and drink voucher. Room had everything we needed incl wine glasses and extra cushions. There was a laptop safe but no fridge. The view was unobstructed to the hills from higher floor. Windows open and aircon is working. We paid 19 euros per person for breakfast on Sunday as everything was shut. It was average quality, rosti was disappointing. Parking is right under the hotel with direct access from hotel lift. The only thing preventing me from giving it 5 stars is temperature of the water in the shower, it was lukewarm. I did not mind it in the summer but it would be an issue in colder months. We would return as we felt safe, looked after and location is great. Much better suited for our needs than Mercure Panorama was 2 years ago.

Dear Guest, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. In fact our rooms do not have a mini bar. A vending machine stuffed with cold drinks and snacks conduce to replacement. We will have your concerns and suggestions for improvement checked immediately. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and all the best Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

No services available.

Classificação TripAdvisor 2.0/5

V1745NGgeorgea Negócios - Avaliação certificada TripAdvisor

The location is good and the room seems OK. Unfortunately the bar and restaurant has been closed. No room service is available. Normally when an establishment isn't able to offer the services that are advertised, they would offer a reduction in price or at least offer to do something to please the customer. Unfortunately, not in this case. I asked for an iron and ironing board to be brought up to the room. They have one but they won't bring it to the room. I have to go and get it myself. I understand that we are in a pandemic but as they are not providing what was offered, they should do something about it.

Dear guest, many thanks for leaving your thoughts on here. We were happy to read about your experiences. Unfortunatelly you were not satisfied with our service. We can understand this and would like to apologize for this. However, this is not due to "not wanting", it is much more an effect of the staff shortage in all areas of the hotel. We very much hope for your understanding. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and stay healthy Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Convenient location, comfortable stay

Classificação TripAdvisor 4.0/5

Paulokla Avaliação certificada TripAdvisor

Good points: Clean and spacious room with air conditioning. Close to restaurants and shops Possibility to open the window for ventilation Good choice at breakfast Bad point: No mini fridge in the room

Dear Paulokla, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. In fact our rooms do not have a mini bar. A vending machine stuffed with cold drinks and snacks conduce to replacement. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and stay healthy Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Miserable

Classificação TripAdvisor 1.0/5

stoffel1953 Família - Avaliação certificada TripAdvisor

We had chosen the location coz of the strategical location in the Old Town + coz of the parking possibilities + coz of the classification with 4 stars. We ended up in an obsolete old fashioned place. No restaurant, no bar, no room service. (Thank you Covid19). Service friendly like a prison door. We were happy to „escape“ after 1 night‘s sleep.

Dear Sir, many thanks for leaving your thoughts on here. Sadly you were not satisfied with our service. This behavior didn't answers our idea of hospitality. Unfortunately, our hands are tied with some things because of Covid19. We very much hope for the understanding of our guests. We try everything to make the time for our guests as pleasant as possible. Please allow us to express our apologies for the inconvenience caused. We hope we will be a part of your future travels. Kind regards and stay healthy Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 775 comentários 9.5/10 Localização
  • 747 comentários 7.6/10 Quarto
  • 703 comentários 9.3/10 Serviço
  • 16 comentários 8.7/10 Wifi
  • 473 comentários 8.5/10 Café da manhã
  • 287 comentários 6.8/10 Limpeza
  • 125 comentários 4.5/10 Custo-Benefício
  • 108 comentários 4.1/10 Comodidades

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