Mercure Hotel Freiburg Am Muenster 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 1.813 comentários

Extras do hotel

  • Nosso hotel acabou de reformar seus quartos.

  • "The Flave" oferece um ambiente acolhedor e moderno para um drinque ou uma refeição.

  • Todo o hotel possui ar condicionado.

  • O hotel cativa pela localização central na cidade velha.

  • O hotel tem 3 salas de reuniões para até 140 pessoas.

Hotel ALLSAFE. Aprovado

Nossas acomodações

Escolha entre quartos conforto e privilege no Mercure Hotel Freiburg Minster 3 estrelas. Para sua estadia com a família, oferecemos quartos espaçosos. Todos os 117 quartos tem ar condicionado e são para não fumantes. Duas crianças Mediante solicitação, crianças com até 12 anos no quarto dos pais não pagam. Berços são opcionais. Seu animal de estimação é bem-vindo (10 euros/noite).

Localização do hotel

Mercure Hotel Freiburg Am Muenster

Auf der Zinnen 1
79098 FRIBURGO
Alemanha

GPS:47.99752, 7.854613

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Restaurante
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Próximo da propriedade
  • Estacionamento

MUENSTERBLICK

A modernidade dita o clima do restaurante "Münsterblick", onde nossos chefs preparam deliciosos pratos regionais. Venha aproveitar suas refeições no terraço, onde você pode curtir um banho de sol.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.6/5  1.813 comentários

Classificação no TripAdvisor  4.0/5  1.168 comentários

Certificado de excelência 2023

Nice repeat stay

Classificação TripAdvisor 4.0/5

RoadWrangler Couples - Avaliação certificada TripAdvisor

The hotel is in a good location, just a short walk to the Muensterplatz. There is a (very busy) parking garage (payment required) below the hotel. Check-in was easy and the staff was very friendly at all hours. The room was a good size and had a coffeemaker but no mini fridge, unfortunately. The bed was comfortable and there were nightstands on each side and power outlets above them--perfect for two people charging devices at bedside. The bathroom had a large shower with no mold--good job, housekeeping! The shower water pressure was acceptable. The free WiFi worked well. I have stayed here several times before and will likely stay again the next time I'm in the area.

Dear Guest, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We are very honored by your detailed evaluation with the praise. We would also like to take this opportunity to thank you for your loyalty. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and all the best Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Nice hotel

Classificação TripAdvisor 5.0/5

omarq82022 Família - Avaliação certificada TripAdvisor

A beautiful hotel and its location is great, close to everything, and the staff treat them wonderfully, especially Mr. Uwe wollf. The hotel is characterised by tranquillity, comfort, air conditioning, and the most beautiful thing in it is close to the centre and the train station.

Dear Omar, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We would be happy to pass on your praise and the associated greetings to our colleagues. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Great location and organised

Classificação TripAdvisor 4.0/5

pekao Família - Avaliação certificada TripAdvisor

We stayed for 4 nights during holidays in the corner family room on the fourth floor. Hotel is well organised, all my reservation comments were considered with room allocation. Also they recognised my gold status with a letter, snacks and drink voucher. Room had everything we needed incl wine glasses and extra cushions. There was a laptop safe but no fridge. The view was unobstructed to the hills from higher floor. Windows open and aircon is working. We paid 19 euros per person for breakfast on Sunday as everything was shut. It was average quality, rosti was disappointing. Parking is right under the hotel with direct access from hotel lift. The only thing preventing me from giving it 5 stars is temperature of the water in the shower, it was lukewarm. I did not mind it in the summer but it would be an issue in colder months. We would return as we felt safe, looked after and location is great. Much better suited for our needs than Mercure Panorama was 2 years ago.

Dear Guest, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. In fact our rooms do not have a mini bar. A vending machine stuffed with cold drinks and snacks conduce to replacement. We will have your concerns and suggestions for improvement checked immediately. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and all the best Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

No services available.

Classificação TripAdvisor 2.0/5

V1745NGgeorgea Negócios - Avaliação certificada TripAdvisor

The location is good and the room seems OK. Unfortunately the bar and restaurant has been closed. No room service is available. Normally when an establishment isn't able to offer the services that are advertised, they would offer a reduction in price or at least offer to do something to please the customer. Unfortunately, not in this case. I asked for an iron and ironing board to be brought up to the room. They have one but they won't bring it to the room. I have to go and get it myself. I understand that we are in a pandemic but as they are not providing what was offered, they should do something about it.

Dear guest, many thanks for leaving your thoughts on here. We were happy to read about your experiences. Unfortunatelly you were not satisfied with our service. We can understand this and would like to apologize for this. However, this is not due to "not wanting", it is much more an effect of the staff shortage in all areas of the hotel. We very much hope for your understanding. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and stay healthy Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Convenient location, comfortable stay

Classificação TripAdvisor 4.0/5

Paulokla Couples - Avaliação certificada TripAdvisor

Good points: Clean and spacious room with air conditioning. Close to restaurants and shops Possibility to open the window for ventilation Good choice at breakfast Bad point: No mini fridge in the room

Dear Paulokla, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. In fact our rooms do not have a mini bar. A vending machine stuffed with cold drinks and snacks conduce to replacement. We hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards and stay healthy Sarah Metzger Guest Relation Manager Mercure Hotel Freiburg am Münster

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.096 comentários 9.5/10 Localização
  • 1.057 comentários 7.9/10 Quarto
  • 939 comentários 9.5/10 Serviço
  • 11 comentários 8.2/10 Wifi
  • 660 comentários 9/10 Café da manhã
  • 419 comentários 7.7/10 Limpeza
  • 170 comentários 4.6/10 Custo-Benefício

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