Hotel Mercure Paris Arco do Triunfo Étoile

Mensagem informativa

Hotel Mercure Paris Arco do Triunfo Étoile 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 405 comentários

Hotel ALLSAFE. Aprovado

Hotel Mercure Paris Arco do Triunfo Étoile
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Extras do hotel

  • Rótulo ALLSAFE pelo Bureau Veritas

  • Oferta especial para trabalho remoto disponível em nossos quartos com escritório

  • WIFI grátis por todo o hotel

  • Perto da Champs Elysées e do centro de conferências. Acesso direto ao La Défense.

  • Serviço de quarto disponível

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Nossas acomodações

Desfrute de uma experiência relaxante em nossos quartos superiores modernos e funcionais, tudo isso em um ambiente tranquilo. Para ainda mais conforto, você também pode se hospedar em uma de nossas duas suítes de 30 m² com um terraço privado.

Localização do hotel

Hotel Mercure Paris Arco do Triunfo Étoile

27 avenue des Ternes
75017 PARIS

Fax: +33 1 47 63 77 91


  • ETOILE/GARE DE L'EST:  30, 31, 32 TERNES








  • De avião

    PARIS ORLY A 15 km / 9,38 milhas

  • De avião

    PARIS ROISSY CDG A 25 km / 15,63 milhas

  • De carro

    A1 A 0,3 km / 0,19 milhas

  • De carro

    A10 A 0,3 km / 0,19 milhas

  • De carro

    A13 A 0,3 km / 0,19 milhas

  • De carro

    PORTE DES TERNES A 0,3 km / 0,19 milhas

  • De carro

    PORTE MAILLOT A 0,3 km / 0,19 milhas

  • De trem

    PARIS GARE DE LYON A 8 km / 5 milhas

  • De trem

    PARIS ST LAZARE A 1,5 km / 0,93 milhas

GPS:48.878381, 2.295069

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Ar condicionado
  • Wi-Fi
  • Café da manhã

Café da manhã Foto não contratual

Start the day with a delicious buffet breakfast and a wide selection of food and beverages. If you prefer, order breakfast in your room or opt for the Express & Co set menu. If you are leaving before 6:30 am, enjoy our Early Bird breakfast.

Avaliações dos nossos hóspedes para
Hotel Mercure Paris Arco do Triunfo Étoile

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  405 comentários

Classificação no TripAdvisor  4.0/5  821 comentários

Certificado de excelência 2022

an efficient trip

Classificação TripAdvisor 4.0/5

ben0itlefebvre Negócios - Avaliação certificada TripAdvisor

A short travel to Paris to take part to the SITL. Kind reception, good location, very quiet room, wide range of products on the breakfast. Everything was right as usual. One of my best choice in Paris.

Our stay in Paris Arc de Triomphe

Classificação TripAdvisor 5.0/5

orenbach120 Avaliação certificada TripAdvisor

Muriel the Manager was flawless, always smiling and accomodating, We were a Family of 4, and was greeted both by the receptionist and Manager. They found solutions to keep us together, despite the difficulty in finding available rooms. In times like this, despite of COVID breakfast was well prepared, Highly professional. Thanks Muriel


Classificação TripAdvisor 3.0/5

Fhfp Negócios - Avaliação certificada TripAdvisor

Nothing to highlight. Late checkout was asked but it was not ceded. My platinum card from accor was not considered to receive this late checkout. Location is good and breakfast is ok. Only should enhance the services.

Very Comfortable - Great Location

Classificação TripAdvisor 5.0/5

gjshss Couples - Avaliação certificada TripAdvisor

Recently refurbished, very comfortable rooms. Complimentary toiletries, robes & slippers are a nice touch. The hotel is located 2 minutes from Ternes Metro Station & 5 minutes from the Arc de Triomphe. Have stayed here several times and will definitely go back.

First Impressions matter but substance has the final word

Classificação TripAdvisor 3.0/5

Clyde R Couples - Avaliação certificada TripAdvisor

When arriving at the hotel we were greeted by a male receptionist behind a free standing desk with a computer of top Open Plan I guess would be the terminology. This immediately gave a very cold impression especially as the receptionist was far from pleased to see us. Later that day we decided to have our "welcome drink" and we were only offered soft drinks from the fridge close to the Receptionists free standing desk. It was only after confronting him with where is the bar that serves alcoholic drinks that he took down a small flight of stairs to where the Wine was kept but it was as if we had to drag the service out of him. It is much nicer to be served by a pro-active person not some one who acted as though his incentive package depended on him serving the least wine.

Clean and bright

Classificação TripAdvisor 4.0/5

susu747 Solo travel - Avaliação certificada TripAdvisor

Exceptionally friendly personnel, from the check in receptionists to the chamber maid!! While I waited for my room to be ready, they even offered me a cup of coffee.Room on the 8th floor came with a balcony which unfortunately was of no use given the cold and rainyweather. Room was clean and bright and had both a Nespresso machine plus an electric kettle. Very adequate lighting in the room.The minus points: (1) Room door opens right smack into the bathroom which has no door. Had to consciously make sure the main door was bolted and had the do not disturb sign on in case the chamber maid came in unexpectedly (which she did).(2) As with most hotels, they encourage you to reuse your towels but they do not provide any hooks or hangers for you to hang them up.(3) Elevator service very slow. In summary, I would definitely return to this hotel with great pleasure. The location is outstanding and the metro, bus and taxi services are just a few steps away.

Good Hotel for Business Trips

Classificação TripAdvisor 4.0/5

Graham S Negócios - Avaliação certificada TripAdvisor

A good, well located typical Mercure hotel. All the staff were friendly and helpful with a good level of English. The rooms are very comfortable with all the expected Mercure functionality. The rooms were very clean. Breakfast was good with a good choice. Check out was a bit slow and only one elevator meant accessing floors involved a short wait usually.


Classificação TripAdvisor 5.0/5

842cruz Negócios - Avaliação certificada TripAdvisor

The hotel is located in a position that make it easy feel that you are in Paris. Choosing right or left to turn as leaving the hotel lobby, you will be able to see the Arc in the next corner, better just after a nice breakfast at the hotel. Another suggestion: jogging on sunday until the tower!! Nice view for any direction - 15 min!!

Dear Guest, Thank you very much for your great review further to your stay at Mercure Paris Arc de Triomphe Etoile. We hope to have the pleasure to welcome again for your next stay very soon. Please receive all my best regards.

GREAT Hotel in Paris

Classificação TripAdvisor 5.0/5

400eddie Negócios - Avaliação certificada TripAdvisor

Great location, close to everything. Hotel surrounded by Bistros, Food Markets and close to mane attractions in Paris. 5 min walking from the Arc of the Triomphe. Several Metro lines close by as well. Staff is very friendly and helpful and room are nice. I will absolutely stay again.

Visit to Mercure near Arc de Triomphe, Paris

Classificação TripAdvisor 3.0/5

Nick L Negócios - Avaliação certificada TripAdvisor

Nice hotel in which we were required to pay the full rate, in spite of all the noisy building work being carried out, and an important fact that the elevator was completely out of action, and the rooms allocated to my colleague and I were on the 3rd floor

Central location

Classificação TripAdvisor 5.0/5

snevets19 Couples - Avaliação certificada TripAdvisor

This was our 9th trip to Paris and, for the last 7 of those trips, we have stayed in the 17th arr. We love this location. As for the hotel itself, the staff was very pleasant and professional. The room was small but well laid out and spotlessly clean. The WiFi worked very well. My only complaint is that there should be a door to the shower stall as i always managed to get water on the bathroom floor. We will return to this hotel on subsequent trips to Paris.

Dear Guest, Thank you for your advices and for sharing your experience with us. We hope to have the pleasure to welcome you again and the opportunity to grant you the services you deserved. Please receive my best regards.


Classificação TripAdvisor 5.0/5

kenevo Couples - Avaliação certificada TripAdvisor

Excellent , however, ,inability to have stay extended for 3 days was inconvenient, needed to move to inferior accommodation. place to stay in real Paris not tourist Paris. Would recommend to family and friends, would stay there again

Dear Kenevo, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Arc de Triomphe Etoile. It is always a pleasure to receive positive feedback. However, please allow our sincerest apologies for not being able to extend your stay in the same room category. Our hotel was fully booked at that time. Thank you for sharing your experience, and we hope you will soon visit us again. Sincerely,

Helpful staff

Classificação TripAdvisor 4.0/5

Carolyn W Negócios - Avaliação certificada TripAdvisor

Hotel was comfortable, rooms are small however, rooms in Paris are generally small and this was one of the larger ones for the price. A good stay, very helpful staff, centrally located. I would recommend.

Dear Carolyn W, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Arc de Triomphe Etoile. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, but!!!

Classificação TripAdvisor 2.0/5

murraywright Friends getaway - Avaliação certificada TripAdvisor

Construction is ongoing at this hotel. Rooms are small and for the price I expected more. Also, the breakfast is way overpriced for what you get. Save yourself the money and go to a cafe. Disappointed with the hotel, but it's location is good.

Bathroom not safe

Classificação TripAdvisor 3.0/5

osterley Friends getaway - Avaliação certificada TripAdvisor

Our big problem was with the bathroom. The sides of the bath were very high even for a person of 5ft 10ins, there was nothing to hold onto and the immovable shower posted the wrong way. The sink was an industrial sized rectangular one which wasted a lot of water for simple personal washing. Lighting generally was inadequate being peripheral rather than with any spotlighting in the bathroom or for adequate reading in bed. The mattresses slid off the bed due to shiny surfaces on both. I have used Accor hotels for many years and I have always been well satisfied up to now. The Ibis Styles H7952 I was in for 3 nights previously to this truly beat this Mercure for comfort and suitable fittings. In November I stayed in the Mercure at Roubaix and this was perfect.

Central and quiet

Classificação TripAdvisor 4.0/5

FlyingDutchmanYVR Negócios - Avaliação certificada TripAdvisor

Stayed for a week, on business. Small Mercure hotel, well situated with plenty of restaurants close by. Monoprix supermarket next door, FNAC across the street. Rooms with efficient layout and those on the back are quiet; higher floors have decent views over the roofs of Paris. Top floor rooms have nice little balconies. Breakfast buffet is decent quality and opens at 6:30 which is great. Great staff eager to help.

Nice hotel, friendly and helpful staff.

Classificação TripAdvisor 5.0/5

sam6364 Couples - Avaliação certificada TripAdvisor

Hotel nice and clean. Located near train station, convenience. Lots of branded shop around, about 5 to 8 minutes walk from hotel. Hotel staff very friendly and helpful. Clean are clean except hotel lift very small.

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.

Petit dejeuner anything but petit

Classificação TripAdvisor 4.0/5

Europsman Negócios - Avaliação certificada TripAdvisor

I'd stayed here the week before and liked the ease of access from Air France Cars, it's central location and welcoming staff. First time, skipped breakfast, petit dejeuner but this time enjoyed the table. Petit, small, it wasn't. It was a large selection of quality choices of hot and cold beverages, cooked and uncooked food and newspapers. The rooms have a fun, invigorating or relaxing coloured lighting system. Only suggestion I'd make is glass and China in the bedroom for beverages please, I'm not enamoured of plastic and card cups.

A few days in Paris

Classificação TripAdvisor 4.0/5

Chas_Mary Friends getaway - Avaliação certificada TripAdvisor

The staff were pleasant and helpful when needed. The room was a good size, not squeezy. Modern interior. Easy access to Metro, very close to the Arc de Triomphe. We were on the first floor so did not have to use the tiny lift. We enjoyed the stay there.

Thank you very much for your review. We are really happy to learn that you enjoyed your stay in Paris with us as we are doing our best for our clients. Hoping to welcome again for your next Parisian stay. Please receive all our best regards.

Great Hotel

Classificação TripAdvisor 5.0/5

PumbaMunich Negócios - Avaliação certificada TripAdvisor

I spent only 1 night in this hotel. It was actually quite good, location is perfect, right next to a market , a supermarket and a couple of restaurants. The metro isn't too far away either. As an accor gold member my status was respected and I was offered a free upgrade. The room I got was great, good view, good service, good AC and overall a good feel at this hotel. The staff is very professional and attentive. The only bad part is to get the bill the night before to save time, the receptionist wasn't able to get it done.

Dear guest, Thank you for taking the time to post your warm comment and for your feedback. For your next stay, may we suggest you to use the Fast Check-out in order to avoid any waiting time. Hence, your invoice will be sent by mail after your check-out. Thank you again for your loyalty. Hoping to have pleasure to welcome you again. Best regards.

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