Exceptionally friendly personnel, from the check in receptionists to the chamber maid!! While I waited for my room to be ready, they even offered me a cup of coffee.Room on the 8th floor came with a balcony which unfortunately was of no use given the cold and rainyweather. Room was clean and bright and had both a Nespresso machine plus an electric kettle. Very adequate lighting in the room.The minus points: (1) Room door opens right smack into the bathroom which has no door. Had to consciously make sure the main door was bolted and had the do not disturb sign on in case the chamber maid came in unexpectedly (which she did).(2) As with most hotels, they encourage you to reuse your towels but they do not provide any hooks or hangers for you to hang them up.(3) Elevator service very slow. In summary, I would definitely return to this hotel with great pleasure. The location is outstanding and the metro, bus and taxi services are just a few steps away.

A good, well located typical Mercure hotel. All the staff were friendly and helpful with a good level of English. The rooms are very comfortable with all the expected Mercure functionality. The rooms were very clean. Breakfast was good with a good choice. Check out was a bit slow and only one elevator meant accessing floors involved a short wait usually.

The hotel is located in a position that make it easy feel that you are in Paris. Choosing right or left to turn as leaving the hotel lobby, you will be able to see the Arc in the next corner, better just after a nice breakfast at the hotel. Another suggestion: jogging on sunday until the tower!! Nice view for any direction - 15 min!!

Great location, close to everything. Hotel surrounded by Bistros, Food Markets and close to mane attractions in Paris. 5 min walking from the Arc of the Triomphe. Several Metro lines close by as well. Staff is very friendly and helpful and room are nice. I will absolutely stay again.

Nice hotel in which we were required to pay the full rate, in spite of all the noisy building work being carried out, and an important fact that the elevator was completely out of action, and the rooms allocated to my colleague and I were on the 3rd floor

This was our 9th trip to Paris and, for the last 7 of those trips, we have stayed in the 17th arr. We love this location. As for the hotel itself, the staff was very pleasant and professional. The room was small but well laid out and spotlessly clean. The WiFi worked very well. My only complaint is that there should be a door to the shower stall as i always managed to get water on the bathroom floor. We will return to this hotel on subsequent trips to Paris.

Excellent , however, ,inability to have stay extended for 3 days was inconvenient, needed to move to inferior accommodation. place to stay in real Paris not tourist Paris. Would recommend to family and friends, would stay there again

Hotel was comfortable, rooms are small however, rooms in Paris are generally small and this was one of the larger ones for the price. A good stay, very helpful staff, centrally located. I would recommend.

Construction is ongoing at this hotel. Rooms are small and for the price I expected more. Also, the breakfast is way overpriced for what you get. Save yourself the money and go to a cafe. Disappointed with the hotel, but it's location is good.

Our big problem was with the bathroom. The sides of the bath were very high even for a person of 5ft 10ins, there was nothing to hold onto and the immovable shower posted the wrong way. The sink was an industrial sized rectangular one which wasted a lot of water for simple personal washing. Lighting generally was inadequate being peripheral rather than with any spotlighting in the bathroom or for adequate reading in bed. The mattresses slid off the bed due to shiny surfaces on both. I have used Accor hotels for many years and I have always been well satisfied up to now. The Ibis Styles H7952 I was in for 3 nights previously to this truly beat this Mercure for comfort and suitable fittings. In November I stayed in the Mercure at Roubaix and this was perfect.

Stayed for a week, on business. Small Mercure hotel, well situated with plenty of restaurants close by. Monoprix supermarket next door, FNAC across the street. Rooms with efficient layout and those on the back are quiet; higher floors have decent views over the roofs of Paris. Top floor rooms have nice little balconies. Breakfast buffet is decent quality and opens at 6:30 which is great. Great staff eager to help.

Hotel nice and clean. Located near train station, convenience. Lots of branded shop around, about 5 to 8 minutes walk from hotel. Hotel staff very friendly and helpful. Clean are clean except hotel lift very small.

I'd stayed here the week before and liked the ease of access from Air France Cars, it's central location and welcoming staff. First time, skipped breakfast, petit dejeuner but this time enjoyed the table. Petit, small, it wasn't. It was a large selection of quality choices of hot and cold beverages, cooked and uncooked food and newspapers. The rooms have a fun, invigorating or relaxing coloured lighting system. Only suggestion I'd make is glass and China in the bedroom for beverages please, I'm not enamoured of plastic and card cups.

The staff were pleasant and helpful when needed. The room was a good size, not squeezy. Modern interior. Easy access to Metro, very close to the Arc de Triomphe. We were on the first floor so did not have to use the tiny lift. We enjoyed the stay there.

I spent only 1 night in this hotel. It was actually quite good, location is perfect, right next to a market , a supermarket and a couple of restaurants. The metro isn't too far away either. As an accor gold member my status was respected and I was offered a free upgrade. The room I got was great, good view, good service, good AC and overall a good feel at this hotel. The staff is very professional and attentive. The only bad part is to get the bill the night before to save time, the receptionist wasn't able to get it done.