Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.5/5 14,916 reviews

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Terminal 5, London Heathrow Airport, TW6 2GD LONDON, United Kingdom

Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2023

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Telephone
Fax +44 20 8757 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  14,916 reviews

TripAdvisor Rating  4.5/5  20,152 reviews

Certificate of excellence 2024

Fun at the Sphere

TripAdvisor rating 5.0/5

Louis B TripAdvisor review

I had a nice experience at the Sphere Bar in Sofitel at Heathrow Terminal 5, thanks to Jose. He was kind and attentive, making sure I had everything I needed. I wish him luck in his hopes to retire to Goa to enjoy the sun and a beer on the beach. Thank you, Jose!

Sphere bar service

TripAdvisor rating 5.0/5

Susan C TripAdvisor review

I’ve had lovely drinks and food in the Sphere bar this evening. The service from Jose was particularly good. He’s very attentive and prompt and chatted with me which is always nice when you are on your own. I would absolutely recommend coming here ahead of a trip

We'll definitely be back

TripAdvisor rating 5.0/5

Claire W Couples - TripAdvisor review

Phenomenal stay at Sofitel T5. From start to finish everything was just perfect. The hotel is well appointed and a great way to start a trip from T5. Our room was clean, spacious and comfortable. We had room service during our stay which was fast, tasty and good value. Noor was so attentive to us and took time to make sure we were well settled. We were also upgraded on arrival...thank you!! Parking is ideally located under the hotel, generous spaces and feels secure.

So good from check in to check out.

TripAdvisor rating 5.0/5

Ian C TripAdvisor review

So good from reception to check out, the staff are very professional, the room excellent comfortable bed, our room was spotlessly clean and well appointed. Every member of the team was helpful and friendly a really positive experience. So very convenient for T5.

A very standard transit hotel

TripAdvisor rating 3.0/5

Global53072778554 Families - TripAdvisor review

Clean sheets, bathroom and room, good for a nights sleep. but the overall the place is tired, needs a refresh in the restaurants and rooms. very convenient for T5. Only issue is the lack of sockets in the rooms, just socket on the desk, none by bed.

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Other web-users rate our hotel

  • 4,990 reviews 9.3/10 Location
  • 9,291 reviews 7.9/10 Room
  • 8,395 reviews 8.1/10 Service
  • 90 reviews 4.4/10 WiFi
  • 2,232 reviews 8/10 Cleanliness
  • 2,015 reviews 4.5/10 Value
  • 1,523 reviews 8.2/10 Breakfast
  • 6 reviews 1.2/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.