Mercure Hotel Den Haag Central 4 stars

Customer review rating (ALL Rating) 4.5/5 1,558 reviews

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Mercure Hotel Den Haag Central - Image 1
Mercure Hotel Den Haag Central - Image 2
Mercure Hotel Den Haag Central - Image 3
Mercure Hotel Den Haag Central - Image 4
Spui 180, 2511 BW DEN HAAG, Netherlands

Description

Hotel extras

  • An ALLSAFE NSF Euro Consultants S.A. certified hotel.

  • Easily reached by both car and public transport

  • In the heart of the city with many nearby shops and cafes. Just 15 minutes from Scheveningen.

  • Restaurant, Bar and Terrace

  • Reception at your service 24 hours a day

Our accommodation(s)

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Hotel location

Mercure Hotel Den Haag Central

Spui 180
2511 BW DEN HAAG
Netherlands

GPS:52.076229, 4.317884

Telephone
Fax +31 70 363 9398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

SPUI 180

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,558 reviews

TripAdvisor Rating  4.0/5  1,139 reviews

Certificate of excellence 2023

A hotel but no soul

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Biring hotel with nothing special

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear of your membership with our ALL – Accor Live Limitless loyalty programme and your esteemed Diamond status. It is always a pleasure to welcome our loyal guests. However, we regret to hear about the inconvenience you faced with the online check-in process. We strive to streamline our guests' arrivals and will review this process to ensure it is more beneficial. The style of our furniture is chosen to reflect both comfort and functionality, and we apologize if it did not resonate with your personal taste. Regarding the quality of our food and beverages, we take your comments seriously and are committed to providing a delightful dining experience; we will certainly pass your feedback to our culinary team. We are glad you found our cleanliness to your satisfaction, though we note there is room for improvement. Our team is dedicated to maintaining a high standard of hygiene and guest comfort. Additionally, we are proud of our sustainable development initiatives and hope they align with our guests' values. Rest assured, we are continuously working on enhancing all aspects of our guest experience and we are grateful for your insights, which are integral to our progress. We would be thrilled to count you among us once again. Kind regards, Sara Abdelhalim, Front Office Supervisor

Nice stay as usual - Fantastic location - Kind personnel

Customer review rating 5.0/5

Manu P. Couples - Confirmed reviews ALL

It is not the 1st time we are heading to The Hague ... But this Mercure hotel is the perfect location to discover the city ! Just a walk away from restaurant, bars, movies, theatre and shopping... and want to go to the seaside, the tram stops just 100m from the hotel. Everyone is kind & helpful... Thank you.

Dear Manu, Thank you for such a great review. It is wonderful to hear that you found our location was ideal and that you had an enjoyable stay. Our team sincerely appreciates your kind words, these encourage us to continue to provide outstanding service. We look forward to a return visit from you in the future. Best wishes, Sara Abdelhalim, Front Office Supervisor

Excellent Location with great room.

Customer review rating 4.5/5

Jimmy B. Couples - Confirmed reviews ALL

The staff s nice and the location is great.

Dear Jimmy, Thank you for taking the time to review your stay. It's wonderful to know that our central location contributed positively to your experience, allowing easy access to the vibrant heart of The Hague and its numerous attractions. We also take great pride in our staff's dedication to providing exceptional service, so your compliment is highly appreciated. Furthermore, we're pleased that the comfort of your room met your expectations, enhancing your stay with us. At Mercure Hotel Den Haag Central, we continuously strive to offer our guests a memorable experience, and your feedback serves as an encouragement to all of our team. Thank you for choosing us for your visit to The Hague. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

good experience

Customer review rating 4.0/5

Greg S. Friends - Confirmed reviews ALL

all good, but some of us have travelled with cash as we don't like using card abroad and your hotel has refused to accept cash as a method of payment at the bar.

Dear Greg, Thank you for taking the time to review your stay. We are delighted to hear that our colleague at the bar left a positive impression on you with her lovely and helpful service. However, it seems that the room selection process did not meet your expectations, and we regret any inconvenience this may have caused. We strive to ensure a seamless experience for our guests and will review your comments to improve our service. We're also sorry to hear about the absence of shampoo in your bathroom. Our housekeeping team is usually meticulous in ensuring that all amenities are replenished, and we regret that we missed the mark during your stay. Regarding the preference for cash payments, we understand the convenience it offers to many travelers. However, our policy is to accept card payments only, which aligns with our efforts to streamline service and maintain security for our guests. We are pleased to note that your overall experience was good, and we truly appreciate your positive rating. Rest assured that we are committed to providing a welcoming and enjoyable stay for all our guests at Mercure Hotel Den Haag Central. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

Fabulous visit. I felt like royalty!! SUCH lovely people.

Customer review rating 5.0/5

Pam V. D. Friends - Confirmed reviews ALL

I have stayed in the hotel quite a number of times and it is always very good. This time was TERRIFIC. Such attention to detail, and I truly felt special. It's a great hotel and the staff are wonderful.

Dear Pam, Thank you for such a positive review. It is truly rewarding to learn that your stay at Mercure Hotel Den Haag Central felt regal and that our staff's attention to detail made you feel special. Our team is dedicated to delivering exceptional service, and your commendation, especially for the welcoming young man at check-in, is greatly appreciated. We note your observation regarding the frequency of linen changes. While we strive to maintain the highest standards of cleanliness, we also understand the importance of environmental conservation. Our current practice is reflective of our commitment to both hygiene and sustainability. We are glad to know that your longer stay with a friend was a magical experience and that the simplicity of our services contributed to a seamless visit. At Mercure Hotel Den Haag Central, we aim to create an atmosphere where our guests can feel at ease and fully enjoy the vibrant heart of The Hague. Thank you again; we hope to welcome you back soon. Kind regards, Sara Abdelhalim, Front Office Supervisor

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Other web-users rate our hotel

  • 803 reviews 9.4/10 Location
  • 983 reviews 7.7/10 Room
  • 848 reviews 9/10 Service
  • 22 reviews 6.3/10 WiFi
  • 471 reviews 8.4/10 Breakfast
  • 402 reviews 6.5/10 Cleanliness
  • 6 reviews 1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.