Grand Mercure Solo Baru 5 stars

Customer review rating (ALL Rating) 4.5/5 507 reviews

Grand Mercure Solo Baru - Image 1
Grand Mercure Solo Baru - Image 2
Grand Mercure Solo Baru - Image 3
Grand Mercure Solo Baru - Image 4

Description

Hotel extras

  • Breathtaking scenery at the sky lounge on 21th floor.

  • Up to 2500 capacity ballroom for event.

  • Infinity pool on the 3rd floor.

  • The hotel provides direct access to The Park Mall.

  • For alternative dining options, room service is available on site.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Grand Mercure Solo Baru

JL IR SOEKARNO, SOLO BARU, SUKOHARJO
57552 Solo
Indonesia

GPS:-7.597278, 110.815348

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  507 reviews

Customer review rating 5.0/5

Paula A. Families - Confirmed reviews ALL

Great place.. great ambience.. friendly staffs Just feels like home I'd like to give big appreciation to Mr.Arief (part of F&B department) that make us really juat feels like home.. he treat the guests NOT ONLY FRIENDLY AND WELCOMED, but he treat us JUST LIKE MET AN OLD FRIEND... Mr.Arief was like a treasure.. this kind of staff is very very hard to find... This hotel must be proud having a treasure like Mr.Arief Overall.. it was a great stay and experience...

Dear Mrs Paula A., Warmest greeting from Grand Mercure Solo Baru. Thank you for the time you took to rate our hotel. We are glad that you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely, Arief B Maulana General Manager

Customer review rating 5.0/5

E. E. Families - Confirmed reviews ALL

My stay at Grand Mercure Solo Baru was nothing short of exceptional. From the very first arrival, everything was handled with remarkable efficiency, the check-in process was swift, smooth, and highly professional. What truly elevated the experience was the genuine warmth and sincerity of the staff. From the parking attendants to the reception team, as well as the restaurant and pool staff, every interaction reflected heartfelt service and a strong attention to detail. It is rare to find such consistently gracious hospitality across all touchpoints. The room was impeccably clean, well-appointed, and exceptionally comfortable, providing a perfect space to relax. The facilities were well-maintained and enhanced the overall experience. Breakfast was another highlight—delicious, well-prepared, and offering a satisfying variety to start the day perfectly. Overall, this stay exceeded expectations in every aspect. Grand Mercure Solo Baru truly delivers a refined hospitality experience, and I would highly recommend it to anyone seeking comfort, quality, and outstanding service. I look forward to returning in the near future.

Dear Mrs E., Warmest greeting from Grand Mercure Solo Baru. Thank you for the time you took to rate our hotel. We are glad that you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely, Arief B Maulana General Manager

Customer review rating 3.0/5

Ananda S. K. Families - Confirmed reviews ALL

My room's roof is leaking because the AC is having problems. In the future, please check the room again if the next guest uses it.

Dear ananda s. k., Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the issue with the leaking ceiling caused by the AC. Please rest assured that this is not the standard we strive to provide, and your comment has been shared with our Engineering team for immediate inspection and corrective action. We are also reinforcing our room inspection procedures to ensure this does not happen again in the future. We truly regret that your experience did not meet expectations, and we hope to have the opportunity to welcome you back and provide you with a much better stay. Warm regards, Arief B Maulana General Manager

Customer review rating 4.5/5

Daisy C. Families - Confirmed reviews ALL

Happy and satisfied

Dear Mrs Daisy C., Warmest greeting from Grand Mercure Solo Baru. Thank you for the time you took to rate our hotel. We are glad that you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely, Arief B Maulana General Manager

Customer review rating 5.0/5

Agung P. Families - Confirmed reviews ALL

Long time we wanted stay in this hotel, finally during Lebaran we had chance. After long journey, this hotel helped us to recover our body. Room is so spacius and comfortable, silent and had a good sleep.

Dear Mr Agung P., Warmest greeting from Grand Mercure Solo Baru. Thank you for the time you took to rate our hotel. We are glad that you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely, Arief B Maulana General Manager

Other web-users rate our hotel

  • 194 reviews 9.4/10 Location
  • 561 reviews 8.4/10 Room
  • 625 reviews 9.3/10 Service
  • 10 reviews 8.4/10 WiFi
  • 296 reviews 8.6/10 Cleanliness
  • 201 reviews 8.2/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Solo