Grand Mercure Solo Baru 5 stars

Customer review rating (ALL Rating) 4.5/5 521 reviews

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Description

Hotel extras

  • Breathtaking scenery at the sky lounge on 21th floor.

  • Up to 2500 capacity ballroom for event.

  • Infinity pool on the 3rd floor.

  • The hotel provides direct access to The Park Mall.

  • For alternative dining options, room service is available on site.

Our accommodation(s)

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Hotel location

Grand Mercure Solo Baru

JL IR SOEKARNO, SOLO BARU, SUKOHARJO
57552 Solo
Indonesia

GPS:-7.597278, 110.815348

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  521 reviews

Customer review rating 5.0/5

Muhamad N. Couples - Confirmed reviews ALL

Worth it

Dear Mr Muhamad N., Warmest greeting from Grand Mercure Solo Baru. Thank you for the time you took to rate our hotel. We are glad that you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely, Arief B Maulana General Manager

Customer review rating 3.0/5

D. D. Families - Confirmed reviews ALL

First of all, I would like to express my sincere appreciation to Grand Mercure Hotel Solo for providing such a pleasant and comfortable stay experience. I would also like to extend my gratitude to all reception staff who were on duty on Thursday, Friday, and Saturday for their excellent service during both the check-in and check-out processes. Their hospitality, professionalism, and friendliness were truly appreciated. In addition, I would like to compliment the housekeeping team for maintaining the room in excellent condition throughout our stay. The room was consistently clean, comfortable, and well-prepared, and I truly appreciate the hard work and dedication of the entire housekeeping crew. However, I would also like to share some constructive feedback regarding my experience at the breakfast restaurant on Saturday, May 16, 2026. I was quite disappointed with the service provided by one of the restaurant staff members when I requested a simple meal. I was informed that the food would be served shortly, yet I had to wait approximately 30 minutes. Unfortunately, during that time, there was no clear communication, follow-up, or update from the team regarding my order. I fully understand that operational challenges may occur, especially during busy hours. However, I believe it is important not to make promises that cannot be fulfilled within a reasonable timeframe. If the restaurant team is unable to accommodate a request promptly, it would be more professional to communicate this honestly from the beginning rather than accepting the order and leaving guests waiting without proper information. I am sharing this feedback purely as constructive criticism, with the hope that it may help improve the overall guest experience in the future. Overall, I still appreciate the hospitality and positive service provided by most of the hotel staff during my stay.

Customer review rating 5.0/5

Bambang H. Families - Confirmed reviews ALL

Awesome experience and great hospitality from the staff of Hotel

Dear Mr Bambang H., Warmest greeting from Grand Mercure Solo Baru. Thank you for the time you took to rate our hotel. We are glad that you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely, Arief B Maulana General Manager

Customer review rating 4.0/5

Vicensia S. Y. S. Couples - Confirmed reviews ALL

Nice view, clean room and easy to go to mall and other famous venue

Dear Mrs Vicensia S. Y. S., Warmest greeting from Grand Mercure Solo Baru. Thank you for the time you took to rate our hotel. We are glad that you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely, Arief B Maulana General Manager

Customer review rating 4.0/5

Ahmad R. Solo - Confirmed reviews ALL

I am quite happy with the room, although if the TV can be upgraded into smart ones that are able to access youtube and netflix, that would be great. I think if the bath kit can also include shaving kits, it will also be a decent addition. Other than that it's a pleasant stay, everything is wonderful

Dear Mr Ahmad R., Warmest greeting from Grand Mercure Solo Baru. Thank you for the time you took to rate our hotel. We are glad that you enjoyed your stay and we look forward to welcoming you again in the near future. Sincerely, Arief B Maulana General Manager

Other web-users rate our hotel

  • 191 reviews 9.4/10 Location
  • 566 reviews 8.3/10 Room
  • 621 reviews 9.3/10 Service
  • 10 reviews 7.7/10 WiFi
  • 302 reviews 8.1/10 Cleanliness
  • 200 reviews 8.1/10 Breakfast

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