Swissôtel Nankai Osaka 5 stars

Customer review rating (ALL Rating) 4.6/5 6,346 reviews

Swissôtel Nankai Osaka - Image 1
Swissôtel Nankai Osaka - Image 2
Swissôtel Nankai Osaka - Image 3
Swissôtel Nankai Osaka - Image 4
5 1 60 Namba Chuo ku, 542 0076 OSAKA, Japan

Description

Hotel extras

  • Directly above Nankai's Namba station, walking distance to Dotonbori, Shinsaibashi & Kuromon

  • Six restaurants, 2 bars and café offering local specialties and international fare

  • One floor dedicated to wellness with gym, 3-lane indoor pool, spa, Japanese sauna & bath

  • Grand Ballroom divisible into 4 spaces, 17 function rooms including 4 Sky Banquet rooms

  • Dedicated floor for Weddings with 3 Chapels, Photo Studio, Bridal Dress Boutique & Salon

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076 OSAKA
Japan

GPS:34.664095, 135.501397

Telephone
Fax +81 6-6648-0331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  6,346 reviews

TripAdvisor Rating  4.4/5  4,766 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Caleb W. Solo - Confirmed reviews ALL

It was a bit difficult to find the hotel entrance from the street (probably my fault) but once I found my bearings no further issues for that aspect. Hotel staff were outstanding. The location was terrific. The views from my room were Instagram-worthy. Breakfast service (both in the executive lounge and on upper floor) was top-notch too. This is my new Osaka hotel whenever I'm there.

Dear valued guest, Thank you for your kind feedback regarding your recent stay at Swissôtel Nankai Osaka. I appreciate your understanding regarding the entrance and I am delighted to hear that our staff provided outstanding service and that you enjoyed the exceptional views and breakfast offerings. Your positive remarks affirm our commitment to providing a memorable experience for our guests. We look forward to welcoming you back on your next visit to Osaka. Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

Customer review rating 4.5/5

Greg B. Families - Confirmed reviews ALL

Staff were excellent, all you need is nearby and the hotel is on top of the train station. The hotel is comfortable and the room we had was a very good size.

Dear valued guest, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our central location and found our staff to be excellent. It is also gratifying to know that you enjoyed the comfort and size of your room. Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

Customer review rating 1.5/5

Tirsa S. F. Solo - Confirmed reviews ALL

My first encounter with this hotel was Dipesh at the check-in desk. With this being my 4th stay in Japan up until that point, it was the least welcoming and most unpleasant experience. He may have been having a bad day because his demeanor was as if he didn’t want to be there. He didn’t take the time to explain the benefits that came along with the executive room I booked. Further, he asked for my credit card to take care of the additional hotel fee and I watched as he manually keyed in my cc number and then inserted the card into the card machine. I’m very wary of fraud, so I asked why he needed to do both. He told me that he needed to manually enter the card so that it was attached to my room. Fast forward to later on that evening when I was dining at the hotel’s restaurant, I asked for the bill to be put on my room. Moments later, I’m being chased down by the waiter at the elevator to settle my bill because there was no card associated with my account. It was a humiliating experience to be essentially accused of trying to walk out on a bill. This was my first of 3 nights at the hotel and it really soured my experience. The interactions and service I received over my remaining time there did nothing to rectify it. I would not stay at this hotel brand again.

Dear valued guest, Thank you for taking the time to share your experience during your recent stay with us. I sincerely regret to hear that your check-in experience did not meet your expectations, particularly regarding the service you received from our front desk team. It is our policy to ensure every guest feels welcomed and informed about the amenities associated with their room, and I apologize that this did not occur during your arrival. I understand your concerns regarding the handling of your credit card information, and I appreciate you bringing this to our attention. Our team is trained to follow specific protocols to ensure the security of our guests' financial information. I am sorry for any confusion this may have caused, and for the subsequent discomfort you experienced at our restaurant. This is certainly not the level of service we aim to provide. Your feedback is invaluable, and I will ensure it is addressed with our team to prevent similar occurrences in the future. Thank you once again for your comments. Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

Customer review rating 4.5/5

Chong L. L. Families - Confirmed reviews ALL

As above

Dear valued guest, Thank you for your positive feedback regarding your recent stay at Swissôtel Nankai Osaka. We are delighted to hear that you appreciated our convenient location and found our room rates reasonable. We look forward to welcoming you back on your next visit to Osaka. Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

Customer review rating 4.5/5

Yong H. T. Couples - Confirmed reviews ALL

The hotel location is great, within minutes of major attractions. Breakfast was great, complete with wonderful view at the top most floor. The staff were all ever so friendly amd helpful. Highly recommended.

Dear valued guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, breakfast, and the service provided by our team. Your recommendation is greatly appreciated, and we hope to welcome you back in the future. Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

In partnership with TripAdvisor

Other web-users rate our hotel

  • 4,855 reviews 9.7/10 Location
  • 3,905 reviews 7.6/10 Room
  • 3,637 reviews 8.6/10 Service
  • 53 reviews 7.1/10 WiFi
  • 1,182 reviews 8.2/10 Breakfast
  • 1,053 reviews 8/10 Cleanliness
  • 546 reviews 6.4/10 Value
  • 279 reviews 8.8/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Osaka

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.