TERMS & CONDITIONS | “SUMMER OFFER”

The present Terms & Conditions apply to the “Summer Offer” for participating hotels in Europe & North Africa (Premium, Midscale and Economy brands, including Adagio, and Orient Express brand), as identified at the time of booking in the rate conditions displayed on ALL.com or the ALL Accor App.

1. SCOPE OF PARTICIPATION

The "Summer Offer” applies to participating hotels located in the following countries: Albania, Algeria, Andorra, Armenia, Austria, Azerbaijan, Belgium, Bosnia‑Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Kazakhstan, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Morocco, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tunisia, United Kingdom.

Participating brands include Adagio Access, Adagio, by Mercure, greet, Handwritten, HotelF1, ibis budget, ibis Styles, ibis Hotels, Mercure, Mövenpick, Mövenpick Living, Novotel, Novotel Living, Novotel Suites, Pullman, Swissotel, Tribe, Orient Express.

2. “SUMMER OFFER” – ALL ACCOR MEMBER‑ONLY ACCESS

2.1. Booking period

Private Period reservations must be made from 13/05/2026 to 17/05/2026 inclusive 

2.2. Eligibility

The Private Period is strictly reserved for holders of a valid ALL Accor membership at the time of booking. Membership status level has no impact on eligibility.

2.3. Benefit description

Eligible reservations benefit from a discount applied to the public flexible rate, as follows: 25% discount for participating hotels in Europe & North Africa for a minimum stay of 2 nights and a maximum stay of 7 nights

Discounts may be combined with the ALL Accor Member Rate.

2.3. Stay period

For all hotels participating in the Private Period, stays must take place from 03/07/2026 to 07/09/2026 inclusive.

2.4. Booking channels

Reservations must be made exclusively via ALL.com or the ALL Accor App. Reservations made through third‑party intermediaries (including online travel agencies, tour operators or resellers) are not eligible.

3. “SUMMER OFFER” – PUBLIC ACCESS

During the Public Period, the offer is open to all customers, whether or not they are members of the ALL Accor loyalty programme. 

3.1. Booking period

Public Period reservations must be made from 18/05/2026 to 01/07/2026 inclusive.

3.2. Benefit description

Eligible reservations benefit from a discount applied to the public flexible rate, as follows: 25% discount for participating hotels in Europe & North Africa for a minimum stay of 2 nights and a maximum stay of 7 nights

Discounts may be combined with the ALL Accor Member Rate.

3.3. Stay period

For all hotels participating stays must take place from 03/07/2026 to 07/09/2026 inclusive.

3.4. Booking channels

Reservations must be made directly via ALL.com, the ALL Accor App, as well as through tour operators and third-party online travel agencies (such as expedia.com, booking.com, etc.).

4. COMMON CONDITIONS

• Reservations booked for the “Summer Offer” are flexible and free cancellation is available in accordance with the hotel’s conditions and as stated in the terms of sale at the time of booking.

• Reservations must be guaranteed by a valid credit card.

• The offer is subject to availability. The specific general terms and conditions of sale of each hotel apply. The offer validity dates are subject to change without prior notice. Accor and the participating hotels shall not be held liable in the event of unforeseeable external circumstances preventing the execution of the offer. No compensation or allocation of Reward Points may be claimed in such circumstances.

• The general terms and conditions of service of ALL.com and, where applicable, the general terms and conditions of membership of the ALL Accor loyalty programme, apply in addition to these Terms & Conditions.

• The offer cannot be combined with other ongoing promotions or benefits (including ALL Accor+). If the stay meets the criteria of several offers, only the Reward Points from the most generous offer (i.e., the one allowing the highest number of Reward Points to be earned) will be credited.

5. CUSTOMER CARE REFERENCE

For any communication with customer care services related to this offer, please quote the following reference: 020604