TERMS & CONDITIONS
ALL Gift Card – Welcome back bonus
1. ORGANIZING COMPANY
ACCOR, a public limited company registered at 82 Rue Henri Farman, 92130 Issy-les-Moulineaux, France (hereinafter "Accor"), is organizing the ALL Gift Card – Welcome back bonus (the "Campaign") for eligible customers as detailed herein.
2. CAMPAIGN PERIOD
Booking period: From 28th July 2025 to 3rd of August 2025 (inclusive).
Stay period: From 3rd of August 2025 to 31st October 2025 (inclusive).
3. PARTICIPATION AND ELIGIBILITY
The Campaign is exclusively for inactive ("churned") customers who has not booked with Accor for the last 12 months identified via CRM segmentation within the Accor database.
Participants must be aged 18 or older and residents within the ENA region (Europe and North Africa).
Participation requires registering for the Campaign via the dedicated landing page and booking a qualifying stay during the stated booking period for stays within the specified stay period by activating the offer.
A qualifying stay is a min 2 nights stays at any Accor hotel in Europe and North Africa (Albania, Algeria, Andorra, Armenia, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Georgia, Germany, Greece, Hungary, Ireland, Israel, Italy, Kazakhstan, Kyrgystan, Latvia, Lithuania, Luxembourg, Malta, Monaco, Morocco, North Macedonia, Poland, Portugal, Republic of Kosovo, Republic of Moldova, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Tunisia, Ukraine, United Kingdom, Uzbekistan) operated under ALL Accor brands.
Availability is strictly limited to 500 Gift Cards, distributed on a first-come, first-served basis.
4. CAMPAIGN MECHANICS
The 500 first Eligible participants who register for the Campaign, book and completed their stay (ie the stay has not been cancelled and was fully paid) at any ALL Accor brand within the Campaign period will receive one (1) digital ALL Gift Card valued at £50 per gift card.
Qualifying bookings must be made directly through official Accor booking channels (website or ALL mobile app).
Only one Gift Card per customer is permitted (same name, same email address), regardless of the number of bookings.
This Campaign can be combined with the Members Rate, where applicable but not with other discounts or special offers.
5. GIFT CARD DISTRIBUTION
The 500 first Participants who fulfil the Campaign conditions will receive their digital Gift Card via email within 21 days after completion and full payment of their completed stay.
The Participants will know after the end of the staying period whether they were in the 500 first participant to book and have a completed stay.
Beyond the 500th Participant, they will not receive a gift card.
It is the participant’s responsibility to ensure their contact details are accurate and current within their ALL account profile.
6. GIFT CARD USAGE
By Participating to this Campaign, Participant agree with the T&Cs of the Gift Card
https://all.accor.com/a/en/information/terms-and-conditions-all-giftcard.html
The Gift Card can be used towards accommodation, spa treatments, or food and beverage expenses at participating hotels.
Please note that ALL Gift Cards cannot be redeemed online, but only at check-out at your chosen participating hotel. Bookings paid in advance will be refunded at the hotel. Your ALL Gift Card is valid only for bookings made directly through ALL.com & APP.
The Gift Card cannot be exchanged, refunded, or redeemed for cash.
7. VALIDITY
Gift Cards distributed though this campaign are valid for three (3) years, starting at the gift card reception.
For any additional questions you might have you have also refer to our FAQs.
8. CAMPAIGN COMMUNICATION
Participants will receive targeted campaign information through CRM emails, ALL App push notifications, and via a dedicated campaign landing page containing clear information on eligibility and terms.
9. DATA PROTECTION AND PRIVACY
Participants’ personal data will be processed according to Accor’s Privacy Policy, accessible at Accor Privacy Policy and according to Gift Card Accor Privacy Policy.
By participating, customers consent to their data being used for campaign administration and related communications.
10. LIABILITY AND GENERAL CONDITIONS
Accor reserves the right to modify, extend, suspend, or cancel the Campaign without prior notice if required by circumstances outside its control.
Accor accepts no liability for technical disruptions affecting Gift Card distribution or redemption processes.
11. ACCEPTANCE OF TERMS
Participation in this Campaign constitutes full acceptance of these Terms & Conditions and the General Terms and Conditions for ALL Gift Cards.
12. GOVERNING LAW AND JURISDICTION
The General Terms and Conditions are governed by French law, without hindering the mandatory protective provisions that may be applicable in the country of residence of the consumers.
Contact: For any questions regarding the Campaign, participants may contact Accor customer support at the contact details provided on the Accor website.
Hurry! Book a break and get your £50 ALL Gift Card
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Activate the offer by clicking on button
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- Book a stay between 3 August and 31 October 2025
- And get a £50 ALL Gift Card
- Limited availability to the first 500 bookings
- Choose from thousands of Accor hotels across Europe
More information
There’s still time to treat yourself to a well-earned getaway this summer at thousands of Accor hotels across Europe and North Africa. And when you do, we’ve got another special treat for you. Book and complete a stay at our brilliant hotel brands between 3 August and 31 October 2025 and get a limited time only £50 ALL Gift Card* when you are one of the first 500 ALL members to book.
So whether you’re taking the family for a late summer beach break or fancy a few days exploring an exciting new city, book now and a free £50 ALL Gift Card might be yours!
To benefit from this offer:
- Log in to your ALL account
- Activate the offer by clicking on button above
- Book and complete your stay between 3 August and 31 October
Only the first 500 ALL members to book a valid stay* will get the free £50 ALL Gift Card. Don't miss out!
*See our offer conditions for more details.