TERMS & CONDITIONS 

ALL Multibrand Multi-stay offer

1. ORGANIZING COMPANY 

ACCOR, a public limited company registered at 82 Rue Henri Farman, 92130 Issy-les-Moulineaux, France (hereinafter "Accor"), is organizing the Mutlibrand Multi-stay (the "Campaign") for eligible customers as detailed herein.  

2. CAMPAIGN PERIOD 

• Booking period: From 8th October 2025 to 15th December 2025 (inclusive).  

• Stay period: From 8th October 2025 to 15th December 2025 (inclusive). 

3. PARTICIPATION AND ELIGIBILITY 

• The Campaign is exclusively for customers who receive the email with the offer

• This is those who have had one stay in one brand for the last 12 months OR multiple stays in only one brand in the last two years.  

• Participants must be aged 18 or older and French, English or German.  

• Participation requires booking a qualifying stay - that is at an ALL Accor PME brand you have not already stayed at - during the stated booking period for stays within the specified stay period.

• Participation requires you to be logged in with your ALL Accor membership at time of booking, for  

• A qualifying stay at a PME Accor hotel (of a brand that you have not already stayed in) in Europe and North Africa (Albania, Algeria, Andorra, Armenia, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Georgia, Germany, Greece, Hungary, Ireland, Israel, Italy, Kazakhstan, Kyrgystan, Latvia, Lithuania, Luxembourg, Malta, Monaco, Morocco, North Macedonia, Poland, Portugal, Republic of Kosovo, Republic of Moldova, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, Tunisia, Ukraine, United Kingdom, Uzbekistan) operated under ALL Accor brands.

• PME ALL Accor hotel: greet, ibis, ibis styles,  ibis budget, Mercure, Novotel, Handwritten, Tribe, Mövenpick, Swissôtel and Pullman.  

4. CAMPAIGN MECHANICS 

• 1000 Reward points will be transferred to your ALL Accor member account after 15th December if the required steps for those members who have booked and completed their stay (ie the stay has not been cancelled and was fully paid) at any ALL Accor PME brand (that you have not already stayed in) within the Campaign period.

• Qualifying bookings must be made directly through official Accor booking channels (website or ALL Accor mobile app). 

• This Campaign can be combined with the Members Rate, and other discounts or special offers.  

8. CAMPAIGN COMMUNICATION 

• Participants will receive targeted campaign information through CRM emails and ALL Accor App push notifications.

9. DATA PROTECTION AND PRIVACY 

• Participants’ personal data will be processed according to Accor’s Privacy Policy, accessible at Accor Privacy Policy.

• By participating, customers consent to their data being used for campaign administration and related communications. 

10. LIABILITY AND GENERAL CONDITIONS 

• Accor reserves the right to modify, extend, suspend, or cancel the Campaign without prior notice if required by circumstances outside its control.  

• Accor accepts no liability for technical disruptions affecting Gift Card distribution or redemption processes. 

11. ACCEPTANCE OF TERMS  

• Participation in this Campaign constitutes full acceptance of these Terms & Conditions.

12. GOVERNING LAW AND JURISDICTION 

• The General Terms and Conditions are governed by French law, without hindering the mandatory protective provisions that may be applicable in the country of residence of the consumers. 

Contact: For any questions regarding the Campaign, participants may contact Accor customer support at the contact details provided on the Accor website.