Hotel de la Coupole Sapa - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 1,822 reviews

Hotel de la Coupole Sapa - MGallery Collection - Image 1
Hotel de la Coupole Sapa - MGallery Collection - Image 2
Hotel de la Coupole Sapa - MGallery Collection - Image 3
Hotel de la Coupole Sapa - MGallery Collection - Image 4

Description

Hotel extras

  • The only 5-star international hotel in Sapa

  • Direct access to Fansipan cable car station

  • Shopping mall located on the 2nd & 3rd floor of building

  • Unique selection of bars and restaurants

  • 249 uniquely decorated rooms with authentic experience

Our accommodation(s)

Book this hotel
Room 1

This characterful, Indochine-inspired Sapa hotel room features a private balcony. Set on the 5th or 6th floor with two single beds – an easy fit for friends or family sharing, up to three guests.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 33 m² / 355 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
  • Most of the accommodation: Balcony

This couture-inspired hotel room with a balcony in Sapa is a spacious, refined base for conference or wedding guests alike. Unwind with modern comforts including a 43-inch LCD TV, mini bar and rain shower.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

With twin beds and the option of an extra adult or child bed, this Sapa hotel room is an elegant retreat for business, leisure or family stays. Enjoy a restorative drink on the balcony, and rejuvenate in the stylish bathroom with a rain shower.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

A sanctuary for a couple's escape or solo pause, these king rooms in our Sapa luxury hotel feature striking jade-green walls echoing the hills and valleys outside. An open-plan marble bathroom pairs a soaking bathtub with a walk-in rainfall shower.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

These spacious Sapa hotel rooms on the 8th and 9th floors are ideal for families up to 4, with twin beds and the option to add extra beds or a crib. In warm mustard tones with a walk-in shower, plus a balcony.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Suite

EXECUTIVE SUITE , 1 King Size Bed

Deep rose-wine hues wrap this expansive king suite in our Sapa hotel, and an oversized tub sits beneath large windows. Rainfall and walk-in showers complete the bathroom.

  • Most of the accommodation:

    Balcony or Corner Room

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Suite

PRESIDENTIAL SUITE , 1 King Size Bed

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Hotel location

Hotel de la Coupole Sapa - MGallery Collection

1, Hoang Lien Street, Sapa District, Lao Cai Province
33000 SAPA
Vietnam

GPS:22.334686, 103.840433

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 249 rooms
  • 2 rooms for people with reduced mobility
  • 36 connecting rooms
  • 249 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • French
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Room service

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years

Well-being

Le Grand Bassin

  • Covered
  • On site

Athleticum

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking

Accessibility

  • Elevators

A French style bakery featuring master crafted Marou chocolates, freshest bakeries, pastries, and macarons perfectly blended with Cacao's signature hot chocolate drink.

A rooftop bar and lounge featuring a combination of wine, cocktails and tapas. With an external fireplace for guests to enjoy the mountain range, Absinthe is where effortless luxury and natural surrounding meet to create a unique sense of place.

Savour a breakfast buffet in Sapa with Continental and American options, plus signature pastries where French artistry meets homegrown spices. Or immerse yourself in traditional local options like the famed Bac Ha noodles with their distinctive pink hue.

Le Grand Bassin must be seen to be believed. With emerald green marble columns, bronze statues and pink chandeliers over the vast swimming pool, Le Grand Bassin on 7th floor provides the ultimate indulgent swimming experience.

Our fitness centre, Athleticum, is equipped with everything you will need to continue your fitness regime while away from home. The French haute couture theme continues here, with a stiking deep blue décor and refined period features.

Nuages Spa is located on the 7th floor and offers guests a range of treatments and services that blend the finest products and techniques with Traditional Red Dao wisdom.

Our Sapa luxury hotel wedding venues range from an Art Deco-inspired ballroom for grand celebrations to an atmospheric courtyard for intimate gatherings. Our planners manage every detail, with on-site dining, wellness and accommodation for your guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,822 reviews

Customer review rating 5.0/5

Mushtaq A. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Prabaldeep P. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Naima T. W. Friends - Confirmed reviews ALL

Customer review rating 3.5/5

Arnav J. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Mirjam B. S. N. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Arnav J. Families - Confirmed reviews ALL

Front desk service could be significantly improved Balconies needs some movable seating Room chair needs a small table Light of buttons are disturbing at night

Customer review rating 5.0/5

Mirjam B. S. N. Families - Confirmed reviews ALL

We just had one night and would have loved to stay one more night. Nice rooms, very professional waiters at dinner and breakfast, very accommodating team at the Spa and an amazing experience to swim in the unique pool. Going up Mt Fansipan with the hotel tickets was a true VIP experience. We were ushered through without ever having to wait.

Customer review rating 3.5/5

Haley B. Couples - Confirmed reviews ALL

My only criticism (and it did impact our stay) was children. On check in, we went to the roof top bar to have a few cocktails while we waited for our room to be ready. There was a toddler running around. Unsure why there is a toddler allowed to run around a bar, but it definitely disturbed the peace and the atmosphere of an elegant roof top bar. On our last day, we used the pool. When we arrived, there were 4 other couples there. One couple were reading on the lounge chairs, another were drinking pool side, another asleep and the other relaxing in the pool. Perfect peaceful vibe! Within minutes of us getting in the pool, a family with 4 very loud, primary aged children came in. They were appalling loud and disruptive. Within 10 minutes, 2 of the 4 couples got up and left (left half drank drinks). We had planned to buy drinks and stay for a couple of hours, but left shortly after the others did. The staff did not ask the family to be respectful of others. This was not a 5 star experience at all. We were very disappointed. I personally don't believe 5 star hotels should allow children under 12, however, if the hotel allows children, then staff should attempt to protect the peace and 5 star atmosphere. This one pool example would have lost the hotel a lot of money in drinks because of these children.

Customer review rating 5.0/5

Manit B. Families - Confirmed reviews ALL

Wonderful with style.

Dear Mr. Manit, Thank you for staying with us at Hotel de la Coupole and for taking the time to share your lovely review. We are truly pleased to hear that your experience exceeded expectations and that you found our hotel to be both beautiful and comfortable. With its distinctive design by Bill Bensley, Hotel de la Coupole offers a unique journey through the elegance of French Indochine and the vibrant traditions of Sapa’s hill tribes. We are delighted that this atmosphere helped make your visit special. We would be honored to welcome you back again and create even more memorable moments for you in the future. Warm regards,

Customer review rating 5.0/5

Phillip T. Couples - Confirmed reviews ALL

What a visually stunning hotel, I would stay here just to appreciate the amazing interior. But to make it even better they have responsive friendly service, the restaurant and cafe have a great choice of well priced and fabulous food. The hotel has amazing facilities, stunning views and great central location.

Dear Ms. Phillip, Thank you for your wonderful review and for choosing Hotel de la Coupole - MGallery Collection as your home in Sapa. We are truly delighted to know that your stay was such a memorable one and that you enjoyed both the beauty of the property and the hospitality of our team. Designed by the renowned Bill Bensley, the hotel reflects a unique fusion of haute couture glamour and the rich cultural heritage of the northern hill tribes, all inspired by the charm of the French Indochine period. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back for another unforgettable stay. Warm regards,

Customer review rating 5.0/5

M. M. L. Friends - Confirmed reviews ALL

Our stay at Hotel de la Coupole Sapa was honestly one of the most amazing hotel experiences we have ever had. What made it so special was not just the beautiful hotel or the luxurious surroundings, but the genuine warmth, thoughtfulness, and care shown by the team throughout our stay. We felt so well taken care of, and we left with such wonderful memories of our time in Sapa.

Dear Ms. M., Thank you so much for your lovely and thoughtful review. We’re truly happy to know that your stay at Hotel de la Coupole was such a memorable part of your trip to Sa Pa. Your kind words mean a great deal to our team. We believe that genuine hospitality is found in the little things, and it’s rewarding to know that these thoughtful touches helped you feel welcomed and well cared for throughout your stay. We’ll be sure to share your appreciation with the teams involved. Thank you again for your warm recommendation. We would love to welcome you back to Sa Pa and create more wonderful memories with you! Warm regards,

Customer review rating 5.0/5

Karen M. Friends - Confirmed reviews ALL

We loved our stay at this beautiful hotel, exquisite in detail and a joy to the senses. Beautiful colours and fabrics and interior design was fabulous.

Dear Ms. Karen, Thank you for staying with us at Hotel de la Coupole and for taking the time to share your lovely review. We are truly pleased to hear that your experience exceeded expectations and that you found our hotel to be both beautiful and comfortable. With its distinctive design by Bill Bensley, Hotel de la Coupole offers a unique journey through the elegance of French Indochine and the vibrant traditions of Sapa’s hill tribes. We are delighted that this atmosphere helped make your visit special. We would be honored to welcome you back again and create even more memorable moments for you in the future. Warm regards,

Customer review rating 4.5/5

Ying C. Families - Confirmed reviews ALL

Good service and breakfast

Customer review rating 2.5/5

Elena K. Solo - Confirmed reviews ALL

Full description posted at booking.com

Customer review rating 4.5/5

Tom B. Couples - Confirmed reviews ALL

Super clean room, very spacious, beautiful bathroom. The support from the staff was top notch, from arrival to leaving the hotel, everything was very good organised.

Customer review rating 3.5/5

James A. F. Couples - Confirmed reviews ALL

Location and look of hotel is terrific. Some amazing photo opportunities inside and out. Breakfast was just ok and an egg station in the middle of the room and nowhere near the rest of the food (a very strange set up). Staff; some were good and some were average. A special mention to Ha who was very helpful.

Customer review rating 5.0/5

Raymond O. B. Couples - Confirmed reviews ALL

Everything moment was perfect we arrived early was welcomed and then allowed into our room 1 hrs early check out was the same we were treated like we really mattered

Dear Mr. Raymond, Thank you for sharing your review. We are delighted that your stay lived up to your expectations and that our team made you feel genuinely valued from arrival to departure. It is especially rewarding to know that the warm welcome and flexibility with your check-in and check-out helped make your experience even more enjoyable. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back to Sa Pa for another memorable stay. Warm regards,

Customer review rating 4.5/5

Lorenzo X. L. S. Couples - Confirmed reviews ALL

Amazing service from start to finish. From our luggage being handled as we checked in, to the front desk making our check-in smooth, to the thoughtful decorations celebrating our anniversary, to the room service, and finally to the easy check-out process. Will recommend this hotel to others!!

Customer review rating 5.0/5

Carlos G. Couples - Confirmed reviews ALL

This will forever be one of my most memorable hotel visits ever. From arriving at the door to be greeted and assisted with luggage to the most opulent rooms and outstanding food and drink areas, it delivered on every level. The location is incredible and gives direct access to the fransipan mountain transport. We had the most amazing stay. After the exertion of climbing to the very top the perfect place to unwind and relax is the hotel pool, the like of which I have never seen before and probably never will! I hope i will make it back there one day!

Dear Ms. Carlos, Thank you for such a wonderful review. It is truly rewarding to know that your stay has become one of your most memorable hotel experiences. We are delighted that you enjoyed the distinctive retro elegance of our interiors, the warm welcome from our team, our dining experiences and the convenient access to Fansipan. It is especially lovely to hear that our pool was the perfect place for you to unwind after your mountain adventure. Your kind words mean a great deal to us, and we sincerely hope to welcome you back to Sa Pa one day for another unforgettable stay. Warm regards,

Customer review rating 5.0/5

Angelo M. Families - Confirmed reviews ALL

Really a beautiful hotel with absolutely amazing customer services.

Dear Mr. Angelo, Thank you for your feedback. We’re delighted that you enjoyed your stay with us and appreciated the beauty of our hotel, our central location and the warm service from our team. It’s always rewarding to know that our efforts helped make a guest’s stay special. We look forward to welcoming you back to Sa Pa for another wonderful experience. Warm regards,

Customer review rating 0.5/5

Kevin W. Couples - Confirmed reviews ALL

I’ve already emailed your global team about the response when requesting a corner room so I won’t waste my time repeating that. Our first morning we went to breakfast at 7.30am and then used our WOW pass to be guided by your staff to the funicular at around 8.30am. We returned around 2.30pm to discover our room had not been cleaned. We had to call to ask for it to be cleaned and went to the pool area to wait. This is appalling. We returned and while the bed was loosely made, not tucked in, the empty trash we left neatly remained in the room. On our third and final morning at breakfast a staff member shouted at my wife after trying to order two coffees. My wife felt humiliated and did not want to cause a scene. We swiftly left. I understand staff are under a lot of pressure but we are not rude or demanding, we love hospitality and the selflessness of the staff usually but you’ve disappointed us and our first experience with Accor puts us off ever returning to a venue owned or run by Accor. I don’t understand beyond the location & design of the hotel, how you’ve managed to secure a Michelin key, and whoever is running the venue needs reviewing against what they’re asking their staff to do because there’s only one trolley and two cleaners working all day and night trying to get around rooms and you missed ours for over 6 hours in full knowledge we were out of the hotel, and your restaurant staff snapped.

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you and your wife encountered, from the delay in servicing your room to the unacceptable interaction at breakfast. We deeply regret that these incidents fell short of the warm, thoughtful hospitality you rightfully expected, and especially that your wife was made to feel humiliated. This is certainly not the experience we wish to create for our guests. Please accept our sincere apologies for letting you down. Your feedback is taken seriously and will be shared with the relevant teams for review and improvement. Warm regards,

Customer review rating 4.5/5

Jayne L. K. C. Families - Confirmed reviews ALL

There are sone hassles such as always issues us with 2 towels, given that we have added another pack in the room with additional charges. No extra efforts for the night shift receptionist who notices that guest asking for early checking due to early arrival from Hanoi via the sleeper bus. The staff should have took down the number and contact the guest when the room is available for check in, not waited until 2pm official check-in time and trying to check physically at the counter if the room is ready.

Customer review rating 4.5/5

Khalid A. Couples - Confirmed reviews ALL

Great location in city center with all attractions close by. Great tam and staff.

Customer review rating 5.0/5

Kate P. Solo - Confirmed reviews ALL

Had a great experience overall! The hotel has lovely rooms and a beautiful building. The breakfast buffet offered a great selection of dishes, and the staff were friendly and helpful throughout my stay. I also enjoyed exploring the different areas of the property. Overall, a wonderful experience and a place I would gladly recommend!

Dear Ms. Kate, Thank you for sharing your wonderful feedback. We are delighted that you enjoyed our beautifully designed rooms, distinctive architecture, and extensive breakfast buffet. It is also lovely to hear that our friendly and helpful team made your stay even more enjoyable and that you had fun exploring the different spaces throughout the hotel. Your kind recommendation means a great deal to us and encourages our team to continue creating memorable experiences for our guests. We look forward to welcoming you back to Hotel de la Coupole – MGallery for another delightful stay in Sa Pa. Warm regards,

Other web-users rate our hotel

  • 1,251 reviews 9.6/10 Location
  • 1,591 reviews 8.5/10 Room
  • 2,608 reviews 9/10 Service
  • 11 reviews 4/10 WiFi
  • 1,475 reviews 9.7/10 Vibe
  • 1,201 reviews 9.2/10 Amenities
  • 846 reviews 9.1/10 Breakfast
  • 719 reviews 9.3/10 Pool

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

Garrya Mu Cang Chai 5 stars

At 66.78 km

See the hotel
All our hotels in Sa Pa Hotels